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Actuarial Assumption Management

Actuarial assumption management: why every pick was made, and whether it still holds

An auditor's question answered in minutes, with the original support attached.

See one case, screen by screen ↓
demo4minfrom the auditor's request to a checked answer, every sentence cited — 3 min 52 s on the sample case
demo2,316documents searched across seven year-ends for one question, 31 passages read
demo1,284picksre-run overnight on their own method when the June triangles loaded — 3 flagged stale
demo4daysearly: the signed support note went to the auditor on Monday, due Friday
In short

What is Actuarial Assumption Management?

Keeping every reserving and pricing assumption — development and tail factors, trends, expected loss ratios, discount rates — together with the reason it was chosen, so anyone can see why it was picked and whether it still holds. Actuarial Assumption Management traces each pick to its memo paragraph, workbook cell and data cut, and answers “why” questions with every sentence cited.

How to choose AI solutions for insurance →

Updated

The problem

Why one auditor's “why” costs two or three days

Tail factors, development factors, severity trends, expected loss ratios and discount rates are chosen with care, and the reason is written down — in a memo paragraph, a workbook cell, the triangles the actuary looked at and the reserve committee minutes. ASOP No. 41 asks that the actuarial report set out its methods, assumptions and data clearly enough for another actuary to make an objective appraisal. The trouble is finding it again. When the external auditor's actuarial specialists send a PBC request about a pick made three year-ends ago, the reserving director has to find the right year's memo on the shared drive, the workbook version that matches it, the cell, the data cut and the minutes, then write it up.

Often the actuary who made the pick has left. Often the pick has been held since — “consistent with the prior year” — with nobody re-running the original method on the new triangles until the auditor asks. And some picks were agreed in committee and never written into the memo at all. Those are the picks an auditor finds first.

target2–3daysto answer one auditor's “why” by hand
typical$12.5BUS other liability (occurrence) reserve deficiency at year-end 2025, the largest of any line
demo214pickswhose author has left, in the sample commercial lines book
Where the hours go on one auditor's questionestimated
By hand20 days
With the solution1.4 days
  • Finding the right year's memo and paragraph3 → 0.1 d
  • Matching the workbook version and the cell4 → 0.1 d
  • Finding the data cut and the committee minutes3 → 0.1 d
  • Re-running the old method on today's data4 → 0.1 d
  • Writing and citing the answer4 → 0.5 d
  • Review and sign-off2 → 0.5 d

Estimated split, in hours, for one PBC request on a held pick — by hand and with the solution.

How it works

How a 'why' is answered

Six agents trace every pick to its cell, paragraph and data cut and re-run it when data moves; the appointed actuary signs.

What comes in
Support in2,354 sources · memos, workbooks, minutes, audit answers, data cuts
Agents at work
Source readerby paragraph and cell
Then
Lineage builder
Freshness watcher
Gap finder
Then
Support researcherone claim a sentence
Then
Citation checker
A person decides
Appointed actuaryreads and signs
What comes out
Signed support note
Stale picks flagged
Sent to the auditor
One case, step by step

One PBC request, from open to signed

Thornmere Mutual's year-end 2025 selections are in force. Morrow Abbott LLP asks about the 1.12 general liability tail, held since year-end 2023, whose author left in June 2025. Here is what happens next, screen by screen, in the working solution.

  1. 01Monday morning

    The key picks on one tree, and the request on top

    Inés Albarrán · Director, Commercial Lines Reserving

    Inés opens the assumption lineage: 18 key picks of 1,284 across general liability, commercial auto, workers' comp and multi-peril — 13 supported, 3 stale, 2 without support. PBC-17 from Morrow Abbott is open, due Friday 16 October, four days away.

    “Provide support for the 1.12 tail factor (120 months to ultimate) on commercial general liability, occurrence, held since year-end 2023 — including why the company's own indication was not used, and whether it remains appropriate given 2026 data.”

  2. 02One click

    The cell and the paragraph, side by side

    Inés Albarrán · Director, Commercial Lines Reserving

    She clicks the Tail 120–ult leaf. Cell F42 of the Tail tab opens beside §4.3 of the year-end 2023 memo, page 23 of 41: an inverse power fit of 1.094 weighted one-third, the industry tail of 1.138 weighted two-thirds, 1.123 rounded to 1.12. The lineage runs on to the data cut RX-23Q3-CGL, the Reserve Committee of 21 February 2024 and peer review MV-24-07. The pick was made by Teodor Maksimović, ACAS, who left in June 2025.

    Memo §4.3: “the last three diagonals show case reserve strengthening on 2014–2016 construction defect claims that the fit does not yet reflect.”

  3. 03Re-run

    The pick's own method, on the June triangles

    Freshness watcher

    The leaf is marked stale. The freshness watcher re-ran the workbook's own formula and weights on RX-26Q2-CGL, loaded 14 July: the company fit is now 1.131 and the 2025 industry tail 1.152, so the same method indicates 1.145 — 2.0% above the 1.123 the pick was made on. Its own cells sit beside the original ones.

    “Re-run on RX-26Q2-CGL: 1.145 indicated · +$4.7M IBNR at 1.145 · the pick is unchanged”

  4. 04Seven year-ends

    How the tail got here

    Inés Albarrán · Director, Commercial Lines Reserving

    The history shows the pick against the same method on each year's data. 1.09 at year-end 2019 on the company fit only; 1.10 in 2021, when the industry tail first got one-third weight; 1.12 in 2023, with two-thirds. Then held at year-end 2024 and 2025 — “no change; see YE2023 memo §4.3” and “consistent with the prior year” — while the indication rose to 1.134 and 1.139.

  5. 053 min 52 s

    A drafted answer, every sentence cited

    Support researcher and citation checker

    She presses “Draft the answer”. The support researcher searches 2,316 documents across seven year-ends, reads 31 passages from 11 of them, follows the lineage, reads how the pick was held and checks freshness. It writes 9 sentences, one claim each, under the auditor's three questions. The citation checker reads every sentence back: 9 of 9 supported, none removed, figures quoted rather than recalculated.

    “Disclosed in the answer. The tail was held at year-end 2024 and 2025 without a re-run, and the June 2026 data moves the indication by +2.0%. The answer says so rather than leave the auditor to find it.”

  6. 06Saved

    A support note, with the original pages attached

    Inés Albarrán · Director, Commercial Lines Reserving

    Saved as the support note for PBC-17: the selection, why the company's indication was not used alone, review and governance, and whether it remains appropriate. Seven attachments carry the original pages and cells — the year-end 2023 memo, the Tail tab, the committee minutes, MV-24-07, the year-end 2024 and 2025 memo extracts, the prior audit answer and the June re-run. It waits for the appointed actuary.

  7. 07Before it leaves

    The appointed actuary reads the paragraph, not a summary

    Marguerite Ilunga · Appointed Actuary

    Marguerite reads each sentence with its passage, then opens the sign-off: 9 sentences, each cited to its source, 7 attachments, and the disclosure that the tail was held without a re-run.

    “The note discloses that the tail was held without a re-run and that the June 2026 data indicates 1.145 (+2.0%), with the re-selection on the 5 November committee agenda.”

  8. 0810:42 · signed

    Signed and sent, four days early

    Marguerite Ilunga, FCAS, MAAA · Appointed Actuary

    She signs and sends. The note goes to Gideon Farrah at Morrow Abbott LLP with its 7 attachments on Monday 12 October at 10:42 — four days before the due date. The pick itself is unchanged: re-selecting it is a decision for the reserve committee.

  9. 09Next on the list

    The picks an auditor would find first

    Gap finder

    Two picks have no support, and the auditor has asked about both. The commercial auto AY2025 expected loss ratio of 74.5% was agreed at the Reserve Committee on 19 February 2026, after the memo was issued — the memo still shows 72.0%. The memo behind the workers' comp discount rate of 3.25% refers to a “discount workbook” whose link points to a folder moved in 2025. The gap finder drafts from the minutes for the line's owner to confirm; it never closes a gap itself.

  10. 10The whole audit

    Every request, matched to its pick

    Inés Albarrán · Director, Commercial Lines Reserving

    Seven requests for the year-end 2026 audit planning and the Q3 2026 interim: PBC-17 sent, PBC-18 and PBC-19 flagged as gaps, PBC-15 in progress, two answered, and the state insurance department's triennial exam request with 41 documents already matched.

Who it’s for

Built for everyone who has to explain a pick.

The same tail factor, seen by the four people who carry it — the reserving director, the appointed actuary, the auditor and model validation.

IA
Inés Albarrán, FCASDirector, Commercial Lines Reserving
Reserving director
Before
“I didn't make that pick. The man who did left last June.” Each PBC request means days on the shared drive rebuilding someone else's reasoning.
Now
Opens the cell and the memo paragraph together on one click, sees whether the pick has gone stale, and starts from a cited draft.
MI
Marguerite Ilunga, FCAS, MAAAChief Actuary and Appointed Actuary
Appointed actuary
Before
“If I sign it, I need to see the paragraph, not a summary of it.” She signs the Statement of Actuarial Opinion and every support note that leaves the building.
Now
Reads every sentence beside its passage, with any held or stale pick disclosed in the note, and signs what leaves.
GF
Gideon FarrahSenior manager, actuarial audit, Morrow Abbott LLP
External auditor
Before
“Show me why you didn't use your own indication.” Gets back a memo that says the pick is consistent with the prior year.
Now
Gets a signed note — 9 sentences, 10 citations, 7 attachments of original pages and cells — four days before it is due.
SH
Sunniva HaldorsenModel validation lead
Model validation
Before
“A pick should say when it must be looked at again.” Reviews selections and methods each spring; her note MV-24-07 recommended a refresh trigger for the tail.
Now
Sees each pick across seven year-ends — what was selected against what the same method indicated, and who chose it.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents trace every pick to its cell, paragraph and data cut and re-run it when data moves; the appointed actuary signs.

Source reader

Reads every memo, workbook, set of minutes, audit answer and peer review note, and keeps the page, paragraph, tab and cell of each statement.

  • Read-only on every source
  • Reads a workbook at the version linked from the memo, not the latest save
Lineage builder

Links each pick to its workbook cell, memo paragraph, data cut, committee minutes and peer review, and matches the same pick across year-ends.

  • A pick with no paragraph is a gap, never an inferred reason
  • Every link names both ends exactly
Freshness watcher

When a data cut is refreshed, re-runs each pick's own recorded method and weights on the new data, and marks the pick stale when the indication moves past the threshold.

  • Never changes a pick or proposes a new one
  • Uses only the method and weights written in the original workbook
  • Shows its own cells beside the original
Support researcher

Answers a “why” question from an auditor, regulator or colleague with one claim per sentence, each carrying the passage behind it.

  • An uncited sentence is removed before the answer is shown
  • Figures are quoted, never rounded or recalculated
Citation checker

Reads each drafted sentence back against its passage and removes anything the source does not say.

  • Never adds a source
  • Every removal is written to the record
Gap finder

Sweeps every pick for a missing paragraph, a broken workbook link or an author who has left, and drafts a request to the person who can close it.

  • Never closes a gap — the owner of the line does
  • Drafts quote existing records only
Appointed actuary

Reads and signs. The agents propose; a named person decides.

Ask in plain words

Ask why, in plain words

Any reserving or pricing actuary can ask why a pick was made, or what has moved since it was. Every answer is cited to the memo, workbook or minutes behind it.

Why is the general liability tail 1.12?

It was chosen at year-end 2023 by Teodor Maksimović: one-third the company fit of 1.094 and two-thirds the industry tail of 1.138, giving 1.123, rounded. The company fit alone was judged too low because of case strengthening on 2014–2016 construction defect claims.

Which picks are stale since the June data?

Three, at your 1.0% and 0.5-point thresholds: the general liability tail 1.12 (+2.0%, about $4.7M of IBNR), general liability severity trend 7.5% (+0.8 pts) and commercial auto 24–36 1.31 (+1.9%, about $2.1M). Each was re-run with its own method and weights; no pick was changed.

Draft the answer to PBC-17

Nine sentences under the auditor's three questions, each cited to the memo, the Tail tab, the minutes, the peer review, the prior audit answer and the June re-run. It discloses the +2.0% move rather than leave it to be found.

How has the auto 24–36 factor moved since 2019?

It rose a step at a time from 1.27 at year-end 2019 to 1.31 at year-end 2025, each step following the five-year average, the last one for attorney representation rising from 41% to 46%. The June 2026 triangles put the same average at 1.327.

Every screen

The working solution, as it ships.

12 screens from the working solution, on its sample data. Pick one to see it large.

Assumption lineageEvery key pick by book and line, with its value and state — supported, stale or without support — the open request and what the agents did overnight.
One pick, tracedThe 1.12 tail: workbook cell F42 and memo §4.3 open together, with the data cut, committee minutes and peer review behind it.
The same method, re-runThe workbook's own formula and weights on the June triangles: 1.145 indicated, +$4.7M of IBNR, the pick unchanged.
Assumption historyOne pick across seven year-ends: selected against the same method, who chose it and what the memo says.
Ask whyThe seven steps behind the answer, the cited answer itself and every source used.
The support noteDrafted from the cited answer, with the original pages and cells attached, waiting for signature.
Sign and sendThe appointed actuary signs, with the held tail and the June move disclosed in the note.
Signed and sentSigned by the appointed actuary and sent to the auditor with seven attachments, four days before the due date.
Audit and exam requestsEvery request from auditors, internal audit and the state examiner, matched to the picks it names.
Support gaps and stale picksPicks with no paragraph, a broken link or moved data, with the request that names them and the person who owns them.
Sources2,354 memos, workbooks, minutes, audit answers, peer review notes, emails and data cuts since year-end 2019, read by paragraph and by cell.
SettingsStale thresholds, the reserve effect floor, sign-off and the sources the support comes from.
Governance

Built for the audit: cited, signed, on the record.

No sentence without its passageEvery sentence in an answer carries the memo paragraph, workbook cell or minute behind it. A sentence the citation checker cannot support is removed, and the removal is recorded.
Agents never change a pickAgents do not select, re-select or propose a new value. A re-selection is a person's decision, taken to the reserve committee — the setting is off and locked.
Stale means the pick's own methodThe freshness re-run uses only the method and weights written in the original workbook, and shows its own cells beside the original, so anyone can check the move.
The appointed actuary signs what leavesNotes to auditors and regulators are signed by the appointed actuary; internal answers by the line's reserving director. The signature, time and attachments are recorded with the note.
Gaps are closed by peopleThe gap finder drafts from existing records for the owner of the line to confirm. It never closes a gap or invents a reason for a pick with no paragraph.
Kept seven years; auditors see only what is sentThe actuarial report and its workpapers are kept seven years and the record of questions and answers permanently. Auditors see only the notes and attachments sent to them.
Configuration

Your reserving rules, not ours

When a pick is called stale, who signs what leaves, and where the support comes from — all settings.

SettingDefaultChoose from
Stale when a development or tail factor's re-run moves by more than1.0%, relative0.5% to 3.0%, in steps of 0.5%
Stale when a trend or loss ratio's re-run moves by more than0.5 pts, absolute0.25 to 1.5 pts, in steps of 0.25
Show the reserve effect on the leaf when it is at least$1.0MYour floor
Re-run when a data cut is refreshedOnTriangles quarterly · industry benchmarks annually
Notes to auditors and regulatorsSigned by the appointed actuaryRequired
Internal answersSigned by the line's reserving directorRequired
Agents may change a pickNeverOff · locked
Retention7 yearsReport and workpapers seven years · questions and answers kept permanently
Connections

Works with where the support already lives

Actuarial shared drivereserve memos and rate indications, year-end 2019 onward
Workbook storeselection workbooks, every saved version
Reserve and pricing committee minutessigned minutes and decision logs
Audit request portalrequests and answers from auditors and examiners
Data warehouse extractstriangles and severity cuts, quarterly
Model validation notes and emailpeer review findings and actuarial team mail, by thread
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
4min
from an auditor's question to a cited answer
By hand2–3 days
With agents≈ 4 min
target
1night
from a data refresh to a stale pick flagged, not the next year-end
Todaynext year-end
With agentsovernight
typical
31,200
US actuaries carry this documentation load

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (Assured Research via Carrier Management, 20 Mar 2026: US other liability (occurrence) reserves $12.5B deficient at year-end 2025). ASOP No. 41 §3.2 (Actuarial Standards Board) is named as context. People, companies and firms named on this page are fictional — characters and sample data in the working solution.

Questions

What actuaries and auditors ask us.

What is actuarial assumption management?

Keeping every reserving and pricing assumption — development and tail factors, trends, expected loss ratios, discount rates — together with the reason it was chosen, so anyone can see why it was picked and whether it still holds. Actuarial Assumption Management traces each pick to its memo paragraph, workbook cell and data cut, and answers “why” questions with every sentence cited.

How does it trace a pick back to its support?

The source reader reads memos, workbooks, minutes, audit answers and peer review notes by paragraph and by cell. The lineage builder links each pick to its workbook cell, memo paragraph, data cut, committee minutes and peer review, and matches the same pick across year-ends. One click opens the cell and the paragraph together.

How does it know a pick has gone stale?

When a data cut is refreshed, the freshness watcher re-runs the pick's own method and weights from the original workbook on the new data. If the indication moves past your threshold — 1.0% for factors and 0.5 points for trends and loss ratios by default — the pick is marked stale with how far it moved and the reserve effect.

Does the AI change our reserves or our selections?

No. Agents never change a pick or propose a new one, and that setting is locked off. A re-selection is a person's decision, taken to the reserve committee.

Can it answer our external auditor's PBC requests?

It drafts the answer. Requests from the audit portal are matched to the picks they name; the support researcher drafts one claim per sentence with its passage, the citation checker removes anything the source does not say, and the note goes out with the original pages and cells attached once the appointed actuary signs it.

What happens when a pick has no support?

The gap finder flags it — a missing paragraph, a broken workbook link or an author who has left — and drafts a request from existing records, such as committee minutes, for the owner of the line to confirm. It never closes a gap itself.

Which systems does it work with?

The actuarial shared drive, the workbook store with every saved version, committee minutes, the audit request portal, model validation notes, data warehouse extracts of triangles and severity, and the actuarial team's email archive. Agents have read-only access to every source.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your memos, selection workbooks and a sample of past audit requests — and it goes live once every quality gate has passed. We will walk you through it on your own picks first.

See it on
your picks.

We'll trace a sample of your own year-end selections to their memos and workbooks.