Botminds
Privacy Policy
How Botminds AI Technologies collects, uses, processes, and discloses your information, including personal information, when you access and use botminds.ai.
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website, https://botminds.ai. If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service.
When this policy mentions “Botminds,” “we,” “us,” or “our,” it refers to Botminds AI Technologies Private Limited, the company that is responsible for your information under this Privacy Policy.
The Website uses a third-party payment gateway. When you make a payment — toward a license fee for our product, against invoices raised to you, or any other ad-hoc payment on the Website — you also provide your information, including personal information, to that gateway. Information you provide to the payment gateway is governed by its own privacy policy, accessible from the payments page.
Information you give to us
We ask for and collect personal information about you — or, if you are an employee of a client company, details of that company where applicable — when you use the Website. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services. This includes:
- Account information. When you sign up, we require your first name, last name, and email address. Certain features may require additional information such as your address and phone number.
- Payment information. To make payments for products or services, we may require financial information (such as bank account or credit card details) to facilitate processing via the payment gateway.
- Communications. When you communicate with Botminds, or use the Website to do so, we collect information about your communication and anything you choose to provide.
- Information you choose to give us. You may provide additional personal information for a better user experience; it is processed based on your consent. You may also provide information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features where available.
- Information provided to the payment gateway. The gateway may require information necessary for the adequate performance of its contract with you and to comply with applicable law, such as anti-money-laundering regulations. That information is controlled and protected by the payment gateway provider under its own terms of service and privacy policy.
Information we collect automatically
When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them.
Audience measurement
We measure how this website is used with a first-party, cookieless analytics system operated by us — no data is shared with advertising networks or third-party analytics providers. For each page view we record the page address, the referring site, the browser’s timezone, the device class (mobile, tablet or desktop), and a short-lived anonymous identifier derived by one-way hashing of connection data with a salt that is discarded every 24 hours. Your IP address and browser details are not stored, no cookies or other identifiers are placed on your device for this purpose, and the identifier cannot be linked across days or across websites. This measurement is performed on the basis of our legitimate interest in understanding aggregate site usage; you can opt out by choosing “Essential only” in the cookie notice.