Botminds
Terms and Conditions
The Botminds Terms of Service: the SaaS Services we provide, who the contracting entities are, key definitions, and how our business relationship works.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. YOUR AVAILING OF THE SAAS SERVICES SHALL AUTOMATICALLY BIND YOU TO THESE.
These Terms of Service describe the SaaS Services we provide, how we work together, and other aspects of our business relationship. By accessing or using our SaaS Services in any way, you agree to be bound by all applicable Terms of Service.
We update these terms periodically; we will notify you through the Platform and/or Website used to access your SaaS Subscription Services (if you have one) and post a revised copy on our website. You agree to review these Terms of Service regularly and remain in compliance.
Who you are contracting with
For customers based in India, “Botminds” means Botminds AI Technologies Private Limited, incorporated under the Companies Act, 1956, with registered office at Plot No. 11, 1st Floor, VGP Saraswathy Nagar, 2nd Street, Madambakkam, Chennai, Tamil Nadu. In any other jurisdiction, Botminds Inc, a Washington Corporation with registered office at 1187 Pine Crest Cir NE, Issaquah, WA 98029.
Key definitions
- Customer — an individual or legal entity signing up for any Services from us, irrespective of nature or duration, including Free Services. Details, including the contracting entity and authorized representative, are as provided in the Order Form.
- Billing Cycle — the duration for which billing is done in one go, as indicated in the Order Form and/or the separately executed SaaS Agreement between Botminds and the enterprise client.
- SaaS Services — the internet access service identified in Annexure I that provides use of the Company’s Platform, hosted by the Company and made available to the Customer via the cloud on a term-use basis.
- Professional Services — services we provide that may include training, installation, integration, or consulting, as set out in the Order Form and/or SaaS Agreement.
- Customer Data — information pertaining to your clients that you submit or collect via the Subscription Services. Additional information we collate and provide for your use is not Customer Data.
- Effective Date — the date you first accessed and used the Services.
Force majeure
If performance is prevented, wholly or partly, by causes beyond a party’s control that it could not avert despite best endeavour and due diligence — acts of God, riot, war, blockade, embargo, flood, explosion, fire or earthquake, inevitable accident, epidemic or biological pandemic, viral outbreaks, strikes, go-slows, lockouts, revolution, insurrection or other civil commotion, acts of terrorism or sabotage, or legal and governmental restrictions and orders — the affected party is excused from the obligations it cannot perform while those conditions subsist, provided the occurrence and resulting prevention are communicated to the other party as soon as possible.