Solution

Underwriting Decision Engine

For commercial P&C underwriting teams at carriers, MGAs and specialty writers: every broker submission triaged, appetite-checked and ranked before it reaches the desk.

ACORD formsLoss runsBroker emailsSubmission packetsThird-party reports
Out-of-appetite risks declined at intake, reason recordedBest submissions ranked to the top of the queueEvery extracted field linked to its source document

The problem

Why this exists

Inbox

Good risks buried in email

Thousands of submissions arrive as broker emails and attachments. The ones worth quoting sit in the same pile as the rest, and speed to quote decides who wins them.

Hours

Re-keying before underwriting

Insured details, limits and loss history live in PDF applications and Excel loss runs — captured by hand before any judgment happens.

Quiet

Risk creep by inconsistency

Guideline adherence varies by individual, and the drift only shows up later, in the portfolio.

The product, not a promise

A submission you can interrogate

Underwriting Decision Engine — workspace
ACORD forms extractedInsured · limits · TIVcited
Loss runs, 5 yearsStructured across 3 carrierscited
Appetite checkIn appetite · class + geographycited
External enrichmentProperty + credit signals addedcited
Gap year in loss history — queued for underwriter reviewverify
HUMAN-APPROVED BEFORE IT POSTS

How it works

File in. Answer out.

  1. 1

    Intake

    Broker emails, ACORD forms and loss runs are ingested and classified as they arrive.

  2. 2

    Extract

    Insured details, coverage limits and loss history are captured without manual keying.

  3. 3

    Validate

    Each submission is checked against your risk appetite and underwriting guidelines.

  4. 4

    Enrich

    External data — property details, credit signals — completes the risk profile.

  5. 5

    Rank

    Submissions are prioritized by risk quality, broker tier and deal size, then queued for the underwriter.

Who it's for

Built for the people who own the outcome

Underwriter

Open a complete risk profile instead of a stack of attachments.

  • Insured details, limits and loss history extracted before you open the file
  • Queue ranked by risk quality, broker tier and deal size
  • Your hours go to risk selection and broker dialogue

Head of underwriting

Quote the best business first, every day.

  • Appetite rules run before a human touches the file
  • Same guideline logic on every submission, every desk
  • Seasonal spikes and new markets absorbed by the same pipeline

Portfolio, actuarial & IT

One set of numbers from quote to portfolio.

  • Every field traces to its source document
  • Every validation and declination logged with the rule that fired
  • Pricing and underwriting reference the same structured data
Commercial P&C carriersMGAs & MGUsSpecialty linesE&S / surplus linesReinsurersProgram administrators
Appetite-checkedout-of-appetite risks declined early
Rankedbest submissions quoted first
Traceableevery input linked to its source
Human-approvedunderwriters make the final call

Underwriting desks lose business two ways: quoting slowly, and quoting the wrong risks. Thousands of broker submissions arrive by email, the good ones buried among the rest, and the data an underwriter needs — insured details, limits, loss history — sits in PDF applications and Excel loss runs that take hours to re-key. Meanwhile guideline adherence varies by individual, and risk creep accumulates quietly in the portfolio.

The Underwriting Decision Engine automates the submission lifecycle from inbox to queue. It ingests broker emails, ACORD forms and loss runs, extracts the risk data without templates, validates each submission against your specific appetite, and enriches the file with external data so the underwriter opens a complete risk profile instead of a stack of attachments.

Discipline encoded, speed gained

Appetite rules run before a human touches the file: submissions outside defined bounds — excluded classes, loss thresholds — are declined at intake with the reason recorded. What remains is ranked so the best business gets quoted first, and the underwriter’s time goes to risk selection rather than data entry. Guideline validation applies the same logic to every file, which is how consistency stops depending on who happened to pick up the submission. Seasonal spikes and new markets are absorbed by the same pipeline, without hiring a bench of underwriting assistants first.

Traceability from quote to portfolio

Every extracted field links back to its source document, and every validation and declination is logged with the rule that produced it. Pricing models and underwriting decisions reference the same structured data, so actuarial teams and the front line argue from one set of numbers instead of two. When a decision is examined later — by audit, by reinsurers, by your own portfolio review — the file shows exactly what the underwriter saw and why the engine ranked it where it did.

Objections, answered

What teams ask us first

Does the engine decline risks on its own?

Only where your appetite rules say so explicitly — excluded classes, defined loss thresholds — and each declination is recorded with the rule that produced it. Everything else queues for an underwriter, ranked. The quote, refer or decline call on live submissions stays human.

Our appetite changes quarterly. Who maintains the rules?

Appetite and guidelines are expressed as explicit rules against the extracted fields, so an update is a rule change, effective on the next submission processed. Rule versions are logged, so you can see which appetite edition handled which risk.

What do audit and reinsurers see when a decision is examined?

The file as the underwriter saw it: extracted fields with links to the source documents, the rules that fired, the ranking rationale, and the logged decision. The answer to why a risk was written is in the record.

How long from kickoff to live triage?

There is no per-broker template work — the engine reads submissions as they arrive today. Most teams run it alongside their current triage on the live inbox and compare queues before cutting over.

Bring your ugliest submission email.

Watch ACORD forms and loss runs become an appetite-checked, ranked risk profile live in the demo.

Request a demo