Knowledge Orchestrator
Coordinate, accelerate, and scale knowledge-intensive processes across the enterprise
Challenges
Operational velocity breaks when employees spend more time hunting for information across disconnected systems than executing tasks. An intelligent layer is required to bridge the gap between static repositories and active workflows.
Fragmented Data Silos
Critical knowledge is scattered across SharePoint, Confluence, Google Drive, and Slack. Searching multiple platforms manually creates massive productivity drag.
Inefficient Information Retrieval
Traditional keyword search returns lists of documents, not answers. Employees waste hours parsing long files to find specific procedure steps or technical specs.
Knowledge Attrition
Institutional expertise resides in the heads of senior staff. When experts leave, critical operational context is lost, leading to retraining costs and error spikes.
Version Control Risk
Outdated manuals and policy documents circulate via email. Teams acting on obsolete information causes compliance violations and operational rework.
What Defines Us
Transforming static repositories into active intelligence by synthesizing answers from across your entire enterprise stack.
AI-Powered Knowledge Synthesis for Accuracy and Scale
Deploy intelligent agents to continuously crawl, index, and comprehend structured and unstructured data from every enterprise source. The system understands the intent behind natural language queries, autonomously retrieving and synthesizing precise answers from technical manuals, SOPs, and historical tickets without requiring manual tagging or migration.
Ensure information security through automated validation that respects existing permission hierarchies (ACLs). The platform handles exceptions by filtering sensitive data based on user roles and citing every source link for verification. Beyond retrieval, the solution delivers intelligence by identifying "knowledge gaps"—topics where employees are searching but finding no answers—prompting experts to create necessary content.
Instant, Verifiable Operational Answers – No Migration Needed
Stop forcing employees to search; start enabling them to find. Achieve a single source of truth that empowers teams to resolve issues independently and instantly.
reduction in "time-to-resolution"
decrease in internal support tickets
faster employee onboarding
adherence to data access policies
Explore Orchestration
See how knowledge flows—captured, refined, and distributed—across process stages with visibility and control.
Unify Search Experience
Provide a single search bar that queries every repository simultaneously, delivering synthesized answers directly in the workflow.
Verify with Citations
Eliminate hallucinations by ensuring every AI-generated answer includes direct links to the source document for immediate validation.
Embed in Workflows
Deliver answers directly within tools like Slack, Teams, or Salesforce so employees never have to switch context to find info.
Identify Content Gaps
Analyze failed queries to pinpoint exactly where documentation is missing or outdated, allowing for targeted updates.
Get the answers you need
Find clarity on our solutions, capabilities, and how we can support your business.
Knowledge Orchestrator is AI-powered that enables a business to automate capture of unstructured data residing in documents and/or web as part of the workflow; drive process efficiencies and enable automated workflows.
Botminds Knowledge Orchestrator Solution is for knowledge-intensive organizations with domain-heavy, document-driven workflows to help them improve productivity, process efficiencies and reduce manual work, errors or loss of information. It is also for knowledge service organisations who provide these services to their customers.The Botminds Knowledge Orchestrator enables knowledge workers to focus on high-value work that augments revenue, reduces costs and streamline processes.
Botminds Knowledge Orchestrator & Intelligence platform utilizes human-centric AI to automate complex, knowledge-driven processes, helping line-of-business users across industries to work smarter. It is an AI-first, no-code and vertically integrated platform that enables customisable workflow automation.We are trusted by leading global companies to optimize their knowledge-intensive business operations and reduce dependency on external organizations for the same. In addition, we are trusted by organizations who provide these services to their clients.
Yes. You can customize the platform workflow and define any number of business knowledge– across geographies, processes, user roles and more. The solution performs with high accuracy and speed, even at scale.
Apart from handling scanned documents in pdf formats, the list of supported knowledge document types includes Word (.doc and .docx), Excel (.xls and xlsx), Powerpoint (.ppt and .pptx), OpenDocument (.odt, .ods, and .odp), rich text (.rtf), plain text (.txt), and comma-separated text (.csv) documents. In addition, our platform can also extract directly from web pages and classify tag keywords and convert them to structured output that can be downloaded.
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