- Before
- “I know the answer is in one of four manuals. I just don’t know which page.” Fifteen to twenty policy questions a week, each a search through PDFs or a call.
- Now
- Asks in plain words and gets one answer across every rulebook, with the passage behind each sentence and the stricter rule named when policy and FSA differ.
One land purchase, from question to approval
Cole Dvorak wants to buy the Hanssen quarter — 160 acres of tillable ground at $1,520,000 — with 10% down. It is Monday 12 October 2026 in the Brookings office. Here is what happens next, screen by screen, in the working solution.
- 0108:12
The conversation is the home screen
Kelsey Ostrander · Ag loan officerKelsey opens the solution to her morning: today’s questions, a question already drafted from each of her open files — Dvorak Family Farms, Kettering Grain, Bauman Acres — and the rule changes since she last asked. Above the thread, every rulebook it searches and the date the versions are in force: Mon 12 Oct 2026.
“Changed since you last asked · 1 Oct 2026 · FSA guaranteed loans · 6 saved answers updated · 3 of your files”
- 02One question
Six agents search every rulebook at once
Kelsey Ostrander · Ag loan officerShe picks the drafted Dvorak question and asks. The run is shown inside the reply as it happens: the question read, the versions in force picked, 18,406 passages searched and 41 read in full, the numbers worked, our policy compared with FSA, the answer written and every sentence checked.
“Compared our policy with FSA · 2 rules differ — debt coverage 1.25× vs 1.00×, value 97% vs 100% · the stricter governs”
- 039 seconds later
Yes — with every sentence cited
Policy search agentThe loan of $1,368,000 is 91.0% of value, measured on the lesser of price and appraisal — the $1,504,000 appraisal. That is above the 85% conventional limit but within the 97% policy allows with a government guarantee, the same ceiling 12 CFR 614 sets. A source bar shows where the 13 citations came from, each coloured by its rulebook.
“Answered in 9 s · 8 sources · 13 citations · High confidence · In force today.”
- 04Side by side
Where our policy and FSA differ, the stricter rule governs
Policy search agentDebt coverage: Credit Policy §4.3.2 requires 1.25×; FSA Handbook 2-FLP ¶151 asks only for a feasible plan with no margin for replacing capital items, about 1.00×. Value: policy caps at 97%; 2-FLP ¶166 sets minimum security at 100% of the loan. Both rules are quoted, the stricter highlighted, and a gauge puts Cole’s own numbers against both.
“1.31× clears the governing 1.25× by 0.06×.”
- 05Worked
The numbers worked — and an old answer caught
Policy search agentGuaranteed portion at 90%: $1,231,200. Guarantee fee at 1%: $12,312 at closing. Approval goes to Brent Sorensen, Ag Lending Manager, to $2,500,000. Below, a flag: an answer saved in Watertown on 14 April said 90%, from the 2023 manual superseded on 1 July. And the 1 October change — Harrow Creek now verifies eligibility itself as a preferred lender.
“On that answer this loan would have been declined.”
- 06One click
Every citation opens its passage
Kelsey Ostrander · Ag loan officerShe clicks citation 4. FSA Handbook 2-FLP opens at ¶151, the passage highlighted, with the version — revision 1, amendment 70, in force 24 Jun 2026 — and why the passage came back: the citation checker read the sentence against it and found it fully supported.
- 07Follow-up
The operating line and its assignment of indemnity
Kelsey Ostrander · Ag loan officerDoes the $680,000 2027 operating line need an assignment of indemnity? Yes: above $250,000 secured by growing crops, it is signed at closing for every insured crop, on the insurer’s own form, and it is not effective until the insurer approves it in writing. Of the $680,000, $430,000 waits for that approval; sales closing for South Dakota corn and soybeans is 15 March 2027.
- 08No guess
When the policy is silent, it says so
Gap routerCan Cole’s $186,000 spray drone be taken as equipment collateral? No passage answers it. The reply shows the nearest the policy comes — aircraft need the Chief Credit Officer’s approval; machinery is financed on 3- to 7-year term loans — and what it does not say: whether an unmanned spray drone is an aircraft or machinery.
“No passage in the policy answers this. I have not written an answer.”
- 09Sent · due Wed 14 Oct
The gap goes to credit, with the file
Diane Halvorsen · Chief Credit OfficerKelsey sends it on as Q-2026-047, with the Dvorak file (Cole’s 40% share, $74,400, on a 5-year term note) and the two nearest passages, due in 2 business days. Diane’s answer becomes a committee decision every office can cite — like CD-2026-201 on cash-rent lease assignments the week before.
- 10Every month
The same answer in every office
Diane Halvorsen · Chief Credit Officer1,284 questions answered by 62 officers in 14 offices over 30 days, a median of 9 seconds to a cited answer, every sentence carrying a passage, 9 sent to credit. By office: questions asked, answered with a passage, sent to credit, and conflicting answers caught.