- Before
- “I don’t need another score. I need to know which model reads our applicants’ CVs.” Answers to the CRO and the risk committee for vendors she can only see through their answers.
- Now
- Opens each vendor’s AI stack already checked twice, asks the agents in plain words, rules on the one disagreement and signs the tier with its rule trace.
One recruiting vendor, from its answers to a signed tier
Kestrel & Vane Group buys its recruiting platform from TalentLoop: four AI features, 62,400 applications a year in 14 countries, a renewal on 15 January 2027 worth €1.84M over three years. TalentLoop changed its terms in July; with the renewal inside its 120-day window, the change monitor reopened the assessment on 22 September. Here is what happens next, screen by screen, in the working solution.
- 0114 October, morning
Her day starts as a conversation with the agents
Nadia Rahman · AI Risk LeadNadia owns the AI third-party policy and approves every High tier. Her home is a short feed, not a dashboard: 318 vendors use AI, 46 assessments are open, 9 decisions need her. The tiering agent says TalentLoop is ready; the change monitor reports that Ledgerwick switched on a new AI feature; the questionnaire agent asks whether to escalate a vendor 11 days late. Each message carries its sources and a button to act.
Tiering agent: “Two of its answers disagree with its own documents: its terms allow training on our data, and a third-party model reads applicants’ CVs. I propose a High tier.”
- 02One click
TalentLoop’s AI stack, said against documented
Stack builderThe stack builder lays out each AI feature in six layers: what it does, the models, the data it sees, where the data goes, training on your data, and oversight and fairness. Each layer shows what TalentLoop said and what its documents say, side by side. Nadia asks in plain words which model reads applicants’ CVs. The answer: Corvane C-4, a third-party model from a US provider, extracts skills before TalentLoop’s own Rank v5 scores them.
“4 AI features · 4 models, 1 third-party · 24 layers checked”
- 03Any number
Every value opens its passage
Document readerEach claim on the stack carries a numbered citation. Nadia opens the one on training: TalentLoop Terms of Service v7, effective 1 July 2026, §9.3 on page 14, with the sentence highlighted. The document reader read 7 documents, 274 pages, and the verifier checked them. From the passage she can open the whole document, ask about it or copy the citation.
§9.3: “TalentLoop may use Customer Data, in de-identified or aggregated form, to maintain, improve and develop the Services, including the training and evaluation of machine learning models.”
- 0423 September to today
A questionnaire, and follow-ups that quote the vendor back to itself
Questionnaire agent · with Tomás FerreiraTomás approved AI vendor questionnaire v3, 46 questions in 7 sections, on 23 September. Owen Hartley at TalentLoop answered 44 and skipped 2. Every answer carries the agents’ read: accepted, contradicted, out of date, skipped. The first follow-up quoted TalentLoop’s own model card, §9.3 and its audit date; Owen confirmed Corvane C-4 on 8 October. A second follow-up on the two skipped questions is drafted and waits for Send.
The questionnaire agent never sends anything without a person pressing Send.
- 05Findings, one at a time
Two agents read every source, separately
Contradiction checker and verifierThe contradiction checker brought five findings to Nadia. The first: Q14 says customer data is never used to train models, but the terms allow it — 97% sure. The verifier re-read the sources without seeing that verdict, found that §9.3 changed on 1 July from “aggregated usage statistics” to training, and that the opt-out exists only on request. It agrees. Nadia confirms the mismatch, and the second, a third-party model behind three features.
Verifier: “I agree: mismatch.”
- 06One disagreement
Where the agents disagree, she rules
Nadia Rahman · AI Risk LeadOn where applicant data goes, the agents split. The checker calls Q18 a mismatch: TalentLoop says data is hosted in Ireland, but CV text reaches Corvane Labs in San Francisco and is kept 30 days. The verifier says the answer points to DPA Annex 3, which discloses the transfer under standard contractual clauses: incomplete, not false. Nadia rules “not a mismatch” with reason DR-01, disclosed by reference, and signs. Both agents’ readings stay on the record next to hers.
Verifier: “I disagree: disclosed by reference. A person should decide.”
- 07The tier
High, with every step of the reasoning cited
Tiering agentThe tiering agent proposes High, confidence 0.94, and shows its rule trace. Shortlist Assist ranks applicants: recruitment is high-risk under EU AI Act Annex III point 4(a). TalentLoop is the provider; Kestrel & Vane is the deployer, with Article 26 duties from 2 December 2027. Hiring in Denver brings the Colorado AI Act’s yearly impact assessment; the New York office needs a bias audit within a year of use, and TalentLoop’s is 19 months old. Policy rule R1 sets High.
“The highest of the rules that apply. Every step below is cited.”
- 08Signed
She approves with conditions, and signs
Nadia Rahman · AI Risk LeadNadia approves High with reason code HR-01, AI used in employment decisions, on condition that contract changes C1 to C4 are agreed before the renewal, and that C1 and C2 block it. She signs with her password; the signature records her name, the time and its meaning. The tiering agent sets the renewal gate in the procurement system and tells Claire Dubois, Head of Talent Acquisition, what it means for her team.
Meaning of the signature: “I approve this risk tier and its conditions.”
- 09A clause for every finding
Findings become contract changes, and the renewal waits for them
Drafting agent · with Hannah Okoro, Privacy CounselThe drafting agent turned each finding into a redline from the approved clause library: C1 switches §9.3 off for Kestrel & Vane data and requires deletion of anything already used; C2 replaces website notice with 60 days’ written notice of any new or changed model or provider; C3 an annual independent bias audit; C4 support for deployer duties. Hannah approved three and widened C3 to every country, not only New York. Marco Bellini in procurement negotiates.
“Renewal on 15 Jan 2027 is blocked until C1 and C2 are signed.”
- 10Every morning at 06:00
When a vendor changes its AI, the stack reopens
Change monitorThe change monitor reads terms, subprocessor lists, trust centres and release notes for all 318 vendors every morning. On 8 October Ledgerwick’s release notes switched on Invoice Copilot by default, sending invoice line text to “our AI partner for classification”. The monitor shows the before and after, names the layers it changes — models and where data goes — and recommends asking Ledgerwick to switch it off. A person reassesses or closes it as not material, with a reason.
“The monitor never closes a change on its own.”