SystemAgricultural Lending

FSA Guaranteed Loan Servicing

FSA guaranteed loan servicing with a live clock on every deadline, and each filing prepared before it turns red

No missed guarantee deadlines; loss claims filed complete the first time.

See one case, screen by screen ↓
demo46datesin the next 30 days on 218 guaranteed loans, each dated from its rule — 13 already prepared and waiting for a signature
demo$4.40Mof guarantee shown at risk on 7 loans if nothing were signed for three weeks — 14 of those filings already waiting for a signature
demo4minto review a drafted status report, against 35 by hand
demo$96,000of dairy equipment caught missing from a loss claim's recovery before it was filed
In short

What is FSA Guaranteed Loan Servicing?

Under 7 CFR 762 a lender services every guaranteed loan to a set of dates: status reports as of 31 March and 30 September, a borrower meeting and the first default status report within 45 days of the missed payment, the report again every 60 days until the default is cured, a restructure-or-liquidate decision within 90 days of default, and a liquidation plan and estimated loss claim within 150 days of the due date. The agency pays no interest after day 210. Certified Lenders also owe an annual analysis of each borrower.

How to choose AI solutions for lending →

Updated

The problem

Why guaranteed loans lose their guarantee on a date, not a decision

Every USDA guaranteed loan carries its own set of clocks under 7 CFR 762. A payment 30 days late puts the loan in default. The borrower meeting and the first default status report are due 45 days after the missed payment, then the report again every 60 days until the default is cured. The restructure-or-liquidate decision is due 90 days after default, the liquidation plan and estimated loss claim 150 days after the due date, and after day 210 the agency pays no more interest. On top of that come the status reports as of 31 March and 30 September and, for a Certified Lender, an annual analysis of every borrower.

Most coordinators keep those clocks in a calendar, a spreadsheet and the paper loan file. The rules are not hard; keeping a few hundred sets of them is. A slip shows up exactly when the loan goes bad: the lender cannot enforce the guarantee to the extent a loss results from negligent servicing, interest past day 210 is the bank's own, and a loss claim the agency sends back costs weeks the bank does not get paid for.

typical90daysafter default to decide: restructure or liquidate
typical210daysafter the missed payment, the agency stops paying interest
demo3missedguarantee dates at the sample bank in the year before the clock board
Where a defaulted loan's servicing hours goestimated
By hand41 days
With the solution13.5 days
  • Keeping the dates in calendars and files6 → 0.5 d
  • Default status reports, every 60 days4 → 1 d
  • Cash flow and the restructure-or-liquidate analysis12 → 4 d
  • Liquidation plan and loss claim with attachments16 → 5 d
  • Review, signature and approval3 → 3 d

Estimated hours for one guaranteed loan from default to a filed claim, by hand and with the solution.

How it works

How a guaranteed loan is serviced

Six specialist agents keep every guarantee clock and pre-fill each filing before it turns red; the coordinator signs and the manager approves.

What comes in
Loan file in218 loans · guarantees, payments, statements, notes
Agents at work
Guarantee clock keeperevery date and its rule
Then
Status report preparer
Default status reporter
Collateral and covenant watcher
Then
Restructuring analystcash flow · two options
Then
Loss claim assemblerplan + claim, complete
A person decides
Coordinator and managersign and approve
What comes out
Filings on time
Decisions approved
Claims complete
One case, step by step

One Monday at an ag bank, from the 05:00 run to a complete loss claim

Lindmark Valley Bank in Storm Lake, Iowa, is a Certified Lender with 218 guaranteed loans and $166.9M guaranteed. It is Monday 12 October. Here is the day, screen by screen, in the working solution.

  1. 0105:00

    Every clock re-dated before anyone is in

    Guarantee clock keeper

    Overnight the clock keeper re-dated 1,284 dates on 218 loans from the loan note guarantees, the payment history and 7 CFR 762. Pettibone Orchards' second default status report went from 6 days to 5 and turned red. At 05:02 the default status reporter filled in its FSA-2248, shown beside the board.

    “6 red · 5 days or less · 1 amber · inside 14 · 10 running · 0 missed in 2026”

  2. 0208:00

    Three weeks ahead, before she signs anything

    Renee Albrecht · USDA guaranteed-loan coordinator

    Renee moves the board 21 days forward to Mon 2 Nov to see what would run out if nothing were signed. Fifteen clocks, 43 filings, and $4.40M of guarantee exposed on 7 loans. Fourteen of those filings are already prepared and waiting for her signature today.

    “If nothing is signed by Mon 2 Nov: 15 clocks run out (43 filings) · $4.40M of guarantee exposed on 7 loans.”

  3. 035 days early

    The default status report, every line sourced

    Renee Albrecht · USDA guaranteed-loan coordinator

    OL-23-0207, $577,080 guaranteed. The $148,900 installment due 6 Jul is unpaid, 98 days past due, accrued interest $12,051. The cause comes from the servicing note of 2 Oct: a spring freeze on 21 Apr cut the apple crop by 55%. Cooperation from the 13 Aug meeting at the farm market, and the planned action: fall market sales of $212,400 to 10 Oct and an $86,400 crop insurance claim. She signs with the meaning of her signature.

    Signature meaning: “I reviewed this report and its sources.”

  4. 04Signed

    Sent to the county office, and the next clock starts

    Renee Albrecht · USDA guaranteed-loan coordinator

    The report goes to Dana Kroeger at the Storm Lake service center, five days early. The red tile becomes a fresh 65-day clock to the next report, due Wed 16 Dec.

    “Signed by Renee Albrecht · sent to Dana Kroeger · Storm Lake service center · 5 days early”

  5. 05Next

    Every date the guarantee depends on

    Renee Albrecht · USDA guaranteed-loan coordinator

    Deadlines lays the next 30 days out by kind: 3 decisions, 1 loss claim, 5 default reports, 2 borrower meetings, a holder demand, status reports, line of credit certifications, 11 annual analyses, farm visits and lien continuations. Of 46 dates, 13 are ready for her and 9 are waiting on a borrower. Missed this year: 0.

  6. 06Due tomorrow

    Brandt Ridge Farms: the 90-day decision

    Jesse Ortman · Ag loan officer

    Owen and Leah Brandt farm 1,640 acres of corn and soybeans with a 2,400-head wean-to-finish barn in Sac County. A PRRS outbreak in March cut hog sales; the $213,560 installment due 15 Jun is unpaid. Principal $978,760, guaranteed share $880,884, day 119 of the clock. The Brandts' restocking and 2027 crop plan arrived Friday, so the file is complete: 9 documents.

    “Decide: restructure or liquidate · §762.143(b): within 90 days of default — Tue 13 Oct”

  7. 071 min 17 s

    The decision package, built from the file

    Restructuring analyst

    Four agents read the meeting notes, both default reports and the 2025 statements: net worth $1,836,400, current ratio 0.92, 2025 net farm income $96,400. The restructuring analyst builds the 2027 cash flow with the barn restocked in January, leaving $437,600 for debt service. The collateral and covenant watcher confirms $1,428,000 of collateral, liens perfected and hog mortality insurance in force.

  8. 08A day early

    Two options side by side; a person decides

    Curt Vandermolen · Ag Lending Manager

    Restructure: reschedule $1,001,895 over 7 years at 7.25%, first installment 15 Dec 2027, $187,528 a year, covering debt 1.12 times against the 1.10 policy, 70% loan-to-value. Liquidate: net recovery $787,600, a loss of $214,295 of which the agency pays $192,866 and the bank $21,429. Renee signs the restructure; Curt approves before anything is sent to the FSA office. The restructuring request, an updated default status report and a letter to the Brandts are drafted and wait for the signatures.

    The agents never choose. The coordinator signs and the Ag Lending Manager approves.

  9. 09Before filing

    Kessler Dairy's claim, and the two gaps in it

    Loss claim assembler

    Kessler Dairy went into default on 1 Jul; the liquidation plan and estimated loss claim are due Thu 29 Oct, day 150. The assembler built the worksheet line by line and found two gaps. The 9 Oct appraisal values the land, parlor and barns only, but the bank also holds a lien on the dairy equipment, estimated at $96,000 by Lakeview Auction Co. And the county treasurer's receipt for the $8,420 tax advance is not in the package.

    “Left out, the claim overstates the loss — $321,395 instead of $225,395 — and the agency returns it.”

  10. 10Complete

    A claim the agency can approve as filed

    Tamsin Hale · Special assets officer

    Both gaps fixed: estimated loss $225,395, the agency pays 90%, $202,856, and every figure is tied to its document. Eight checks pass, from the 150-day filing date to interest claimed inside the 210-day limit. Renee signs, Curt approves, and it goes to Dana Kroeger for agency review within 20 days.

Who it’s for

Built for everyone who services a guaranteed loan.

The same Monday, seen by the four people at the bank who carry it — what their week looked like, and what it looks like now.

RA
Renee AlbrechtUSDA guaranteed-loan coordinator
Coordinator
Before
Keeps 218 sets of guarantee clocks in a calendar, a spreadsheet and paper loan files, and builds each report by hand.
Now
Starts from a board where every date carries its rule and every filing is already filled in, line by line, with its source — and signs.
CV
Curt VandermolenAg Lending Manager
Approver
Before
Owns the bank's lender status, and knows that if a step is missed the agency can call it negligent servicing and refuse to pay the loss it caused.
Now
Gets both options with the cash flow, coverage and collateral side by side, and approves every decision and loss claim before anything is sent.
TH
Tamsin HaleSpecial assets officer
Special assets
Before
Assembles liquidation plans and loss claims, where one missing attachment sends a claim back and costs more unpaid days.
Now
Gets the claim assembled with every figure tied to its document, and the gaps found before filing, not by the agency.
JO
Jesse OrtmanAg loan officer · 61 guaranteed borrowers
Loan officer
Before
Hears first when a borrower's barn breaks with PRRS, but the file never hears about it.
Now
His meeting notes and the borrower's restocking plan feed the cash flow and the default reports straight away.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents keep every guarantee clock and pre-fill each filing before it turns red; the coordinator signs and the manager approves.

Guarantee clock keeper

Computes every guaranteed loan's dates from the loan note guarantee, the payment history and 7 CFR 762, and re-dates them every night and whenever a payment or event lands.

  • Never moves a regulatory date — only the bank's own lead times
  • Shows the rule behind every date
Status report preparer

Drafts the semiannual status reports as of 31 March and 30 September from the core loan system, noting what changed since the last report.

  • Never files without the coordinator
Default status reporter

Drafts the agency's default status form at default and every 60 days from the servicing notes, the borrower meeting and the payment history — and, after a decision, the restructuring request or notice of liquidation.

  • Never states a borrower fact that is not in a note or document
Restructuring analyst

Reads the balance sheet, income statement and the borrower's plan, builds next year's cash flow with the bank's planning prices, and compares rescheduling with liquidation.

  • Never chooses restructure or liquidate — a person decides
  • Every figure cites its document
Loss claim assembler

Builds the liquidation plan and the estimated and final loss claims with every attachment, and checks the appraisal covers all collateral, interest stays inside 210 days and advances above the limit are authorized.

  • Never files a claim with a missing attachment or an unsupported figure
  • Reports gaps before filing
Collateral and covenant watcher

Watches annual financial statements, farm visits, insurance, lien continuations and holder repurchase demands, and prepares the annual analyses.

  • Never waives a requirement
Coordinator

Signs every filing; the ag lending manager approves decisions and claims. The agents propose; a named person decides.

Ask in plain words

Ask about any loan, date or rule

The coordinator and loan officers can ask in plain words — or have a letter or filing drafted for them to sign.

When is each Brandt Ridge date, and which rule sets it?

The clock runs from the missed installment of 15 Jun: default 15 Jul (30 days late); meeting held 28 Jul (by day 45); decision Tue 13 Oct (90 days after default); plan and claim 12 Nov (day 150); interest stops 11 Jan 2027 (day 210). The next default status report is due by 24 Nov.

Is a restructure feasible for Brandt Ridge?

Yes, at 7 years. Rescheduling $1,001,895 at 7.25% makes the installment $187,528. With the barn restocked in January, the 2027 cash flow leaves $437,600 for debt service against $392,028 of payments — 1.12 times, above the 1.10 policy. Liquidating instead would lose $214,295, of which the agency pays $192,866.

Would the agency return the Kessler loss claim as it stands?

Likely, for two reasons. The appraisal values the real estate only, but the bank also holds a lien on the dairy equipment, estimated at $96,000 — leaving it out overstates the loss at $321,395. And the receipt for the $8,420 tax advance is not attached, although the advance was authorized.

Draft the meeting letter to Vos Brothers for Wednesday

Drafted. Vos Brothers Grain missed the 1 Sep installment and went into default on 1 Oct; the meeting must be held by Fri 16 Oct, 45 days after the due date. The letter confirms Wed 14 Oct, 10:00 at the farm with Jesse Ortman and asks for the 2026 crop records and a list of grain in storage. It is in Jesse's outbox for review.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Guarantee clocksA live clock for every guarantee date in the next 30 days, red at the bank's 5-day reminder, with the overnight run and the selected filing already filled in.
Look aheadThe board moved 21 days forward: what would run out if nothing were signed, and how much guarantee would be exposed.
Sign and send the FSA-2248The coordinator signs the default status report with the meaning of her signature; it goes to the county office.
Signed, and the next clockFiled five days early; the tile becomes a fresh clock to the next default status report.
DeadlinesEvery date for all 218 loans on a 30-day timeline by kind, with what is ready to sign and what waits on a borrower.
The loan timelineOne loan's guarantee clock from the due date to day 210, each step with its rule, date and state, and the loan file beside it.
The decision packageFour agents read nine documents, build the cash flow and compare restructuring with liquidation, each step shown with what it found.
Restructure or liquidateBoth options side by side, the 2027 cash flow with its sources, and the filings drafted for the FSA office.
The loss claim worksheetThe estimated loss claim line by line, each figure tied to its document, with the gaps found before filing.
A complete claimGaps fixed, checks passed, the interest clock to day 210, and the claim ready to sign and approve.
Reports to the agencyStatus reports as of 30 September and the default status report cycle, drafted by the agents and signed by the coordinator.
The guaranteed portfolio218 loans with principal, guarantee, status, the next date and the annual review.
Clocks and lead timesThe agency's clocks, fixed and read-only with their rule; the bank's lead times, thresholds and approvers.
Governance

Built for guaranteed lending: dated by rule, sourced, signed, approved.

Regulatory dates never moveThe agency's clocks are shown read-only with their section of 7 CFR 762. Only the bank's own lead times, reminders and escalations can change.
Every line shows where it came fromEach line of a pre-filled report and each figure in a loss claim links to its source — the payment history, a servicing note, the meeting notes, the appraisal, the authorization letter.
The coordinator signs every filingAgents prepare; nothing goes to the FSA office without the coordinator's signature, recorded with its meaning — “I reviewed this report and its sources.”
The manager approves decisions and claimsEvery restructure-or-liquidate decision and every loss claim is approved by the Ag Lending Manager before anything is sent. The agents never choose an option.
No claim leaves with an open gapA missing attachment, an unsupported figure, collateral left out of the recovery or a protective advance above $5,000 without written authorization stops the claim until it is fixed.
Every change on the audit trailEvery re-dated clock, every draft and every signature is recorded with who, what and when. Lead times, approvers and thresholds are versioned.
Configuration

The agency's clocks are fixed. Your lead times are yours.

Everything that differs between banks is a setting; the dates set by regulation are shown read-only with their rule.

SettingDefaultChoose from
Prepare each filing10 business days before the date3 to 20 business days
Reminders to the signer and the loan officer5 and 2 business days before5 and 2 · 7, 3 and 1 · 3 business days before
Bank target for status reports after 31 Mar and 30 SepWithin 31 days31 · 21 · 14 days
Escalate a default with no decision to the Ag Lending Manager15 days before the 90-day date10 · 15 · 30 days before
Lender statusCertified Lender (CLP)CLP · PLP · Standard Eligible Lender
Restructuring feasibility — debt coverage the cash flow must reach1.10 times1.05 · 1.10 · 1.15 times
Who signs filings to the agencyRenee AlbrechtAny named coordinator
Who approves decisions and loss claimsCurt VandermolenAg Lending Manager or credit committee
Connections

Works with the systems you already run

Core loan systembalances, payments and status for every guaranteed loan
Loan filesguarantees, notes, statements, meeting notes, appraisals
Lien registerfinancing statements and lien continuations
Insurancecrop and livestock coverage and claims
Emailstatements and plans sent in by borrowers
The FSA county officefilings sent, and their status tracked
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
0missed
guarantee deadlines — every date prepared before it is due
46 of 46 dates
prepared before they are due
target
1sttime
loss claims accepted as filed, every figure tied to its document
Returned claim+40 days
Complete claimone review
typical
210days
after the missed payment, the agency stops paying interest

“demo” = seen in the working solution, on its sample bank data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = the rule's own number (7 CFR 762.143 and 762.149, eCFR). People, farms and the bank named on this page are fictional — characters and sample data in the working solution.

Questions

What ag lenders ask us.

What are the FSA guaranteed loan servicing requirements?

Under 7 CFR 762 a lender services every guaranteed loan to a set of dates: status reports as of 31 March and 30 September, a borrower meeting and the first default status report within 45 days of the missed payment, the report again every 60 days until the default is cured, a restructure-or-liquidate decision within 90 days of default, and a liquidation plan and estimated loss claim within 150 days of the due date. The agency pays no interest after day 210. Certified Lenders also owe an annual analysis of each borrower.

How does it keep track of every deadline?

The guarantee clock keeper computes each loan's dates from the loan note guarantee, the payment history and 7 CFR 762 every night, and re-dates them whenever a payment or event lands. Each date shows its rule. A clock turns amber inside the bank's lead time and red at its 5-day reminder, and the filing is prepared before then.

Does it prepare the FSA default status report?

Yes. The default status reporter fills in the agency's default status form from the servicing notes, the borrower meeting and the payment history — amount and days past due, cause, cooperation and planned action — with a link to the source on every line. It never states a borrower fact that is not in a note or document.

Does it decide whether to restructure or liquidate?

No. The restructuring analyst builds the cash flow and lays both options side by side — new installment, debt coverage against your policy, loan-to-value, net recovery and the loss split between the agency and the bank. The coordinator signs and the Ag Lending Manager approves the decision.

Will it catch problems in an FSA loss claim before filing?

That is the loss claim assembler's job. It checks the appraisal covers all collateral under the bank's liens, interest stays inside the 210-day limit, protective advances above $5,000 have written authorization on file and every figure has its document. A claim with an open gap is never sent.

Does anything go to the FSA office without a person?

No. Agents prepare; the coordinator reviews and signs every filing, with the meaning of the signature recorded, and the Ag Lending Manager approves every decision and loss claim before anything is sent. Every draft and signature is on the audit trail.

Can we set our own lead times and approvers?

Yes. When filings are prepared, when reminders go out, the bank's status report target, when an undecided default is escalated, your lender status, the restructuring coverage threshold, who signs and who approves are all settings. The agency's own dates are fixed and shown read-only.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your servicing procedures, credit policy and a sample of your guaranteed loan files — and it goes live once every quality gate has passed. We will walk you through it on your own loans first.

See it on
your guaranteed loans.

We’ll run FSA Guaranteed Loan Servicing on a sample of your own guaranteed loan files.