WorkflowCollections, Recovery & Special Assets

Loan Workout Analysis

Loan workout analysis that values every way out on today’s numbers, ready for committee

Every option tested on today's numbers, documented for examiners.

See one case, screen by screen ↓
demo$12.29Mnet present recovery from selling the note — the highest of four options on an $18.4M loan
demo$0.58Mmore than the next best option, on the same 9.0% rate and $13.2M value
demo47documentsread by six agents to value the options — every figure tied to its source
target1dayfrom a complete file to a committee-ready comparison, against 4–6 days by hand
In short

What is Loan Workout Analysis?

Software that helps a special assets team decide what to do with a troubled loan — extend, restructure, sell the note, take a deed-in-lieu or foreclose — by valuing each option on current cash flow, value, rates and guarantor strength. Loan Workout Analysis does that on one set of assumptions for every option and drafts the committee memo and term sheet, every figure cited.

How to choose AI solutions for lending →

Updated

The problem

Why a workout recommendation takes a week and still isn’t like for like

When a commercial real estate loan goes bad, the special assets officer has to choose a way out: extend it, restructure it, sell the note, take a deed-in-lieu or foreclose. Each option has to be tested on current cash flow, current value, today’s rates and what the guarantor can really bring — and the committee wants it on one page before it meets.

Today each option lives in its own spreadsheet. The extension runs on the borrower’s rent projection, the foreclosure on the old appraisal, the note sale on the bid — so the comparison is not like for like. The analyst rebuilds the model for every loan, the memo is written by hand, and the documentation examiners expect for a workout — borrower analysis, guarantor and sponsor support, realistic cash flows, approvals — is uneven from one officer to the next.

target4–6daysfrom a complete file to a committee-ready comparison, by hand
typical$875Bof commercial mortgages maturing in 2026
typical11.13%CMBS special servicing rate in February 2026
Where a workout recommendation’s days goestimated
By hand5.5 days
With the solution1 days
  • Reading the T-12, rent roll and leases1 → 0.1 d
  • Updating value, comps and rates1 → 0.1 d
  • Analysing the guarantor and sponsor0.5 → 0.1 d
  • Modelling each option1.5 → 0.2 d
  • Writing the committee memo and term sheet1.5 → 0.5 d

Estimated split for one troubled CRE loan, from a complete file to a committee memo — by hand and with the solution.

How it works

How a workout moves

Six specialist agents value every workout option on one set of assumptions; the officer recommends and the committee decides.

What comes in
Workout file in47 documents · financials, appraisal, guarantor, bids, policy
Agents at work
Financials readerNOI and coverage
Then
Value and rate updater
Guarantor and sponsor analyst
Then
Option modelerone set of assumptions
Then
Classification and accounting checker
Memo and term sheet writerevery figure cited
A person decides
Special assets officerrecommends; committee decides
What comes out
Options side by side
Cited committee memo
Term sheet
One case, step by step

One troubled loan, from the file to the committee’s vote

Halvorsen Crossing owes $18.4 million. The anchor tenant left, the loan matured on 31 August, and the short-term accommodation ends on 30 October. The loan committee meets Thursday. Here is the week, screen by screen, in the working solution.

  1. 01Monday

    Twelve troubled loans, one discipline

    Dana Okafor · Special assets officer

    Dana opens her workouts: 12 troubled loans, every one compared on four options, one set of assumptions and the 9.0% policy rate. Each row shows what went wrong, the rating, when the accommodation ends, the best option today and how far ahead it is. Halvorsen Crossing is at the top — Substandard, accommodation to 30 Oct, committee Thursday 15 Oct.

    “Re-valued when a new appraisal, rent roll, statement or bid arrives.”

  2. 02The cash flow

    What the building earns now

    Financials reader

    Tellmark Insurance Services left 41,200 sq ft on 31 March. Occupancy fell from 91% to 62%, and net operating income for the twelve months to September is $1.18M — down from $2.31M in 2024. Debt service coverage is 0.71× as written; the panel beside it shows coverage under each option against the 1.20× policy minimum for a renewal.

    Never adjusts a figure without the line it came from.

  3. 03The collateral

    Value and rates, each with its source

    Value and rate updater

    The Whitford appraisal of 9 September puts the property at $13.2M as-is at an 8.75% cap rate, against $26.5M at origination and a loan balance of $18.4M. Four nearby office sales closed at $88 to $112 a square foot. The value trend (−4% a year), the discount rate, the extension and A note rates all sit on one panel, each linked to its source.

  4. 04The guarantor

    What Erik Halvorsen can really bring

    Guarantor and sponsor analyst

    Net worth of $11.60M, but $1.90M liquid against $42.30M of guarantees on six other loans — one, Cobalt Flats, already in special servicing. His $750,000 paydown for a two-year extension is credible; it leaves $1.15M, about seven months of carry. Global cash flow coverage across his properties is 0.94×.

    Never treats contingent liabilities as zero.

  5. 05One click

    “Re-value on today’s numbers”

    Dana Okafor · Special assets officer

    Dana presses one button. Six agents work in a rail beside the comparison, step by step: the financials, the value and rates, the guarantor, the options, the classification and accounting effect, and the memo — reading the file’s 47 documents, each step with its source.

  6. 06Seconds later

    Four ways out, on one set of numbers

    Option modeler

    Extend, restructure, sell the note and foreclose line up in four columns with the same rows: net present recovery, collateral value used, borrower cash flow, time to recovery, chance it fails, charge-off now and classification after. Selling the note to Gravenstein Capital recovers $12.29M — 66.8% of the balance — with cash in 45 days. The A/B restructure recovers $11.70M with a 28% chance the A note re-defaults; the extension $11.38M with an 85% chance it fails.

    “Sell the note recovers $12.29M — $0.58M more than restructure, on the same 9.0% rate and $13.20M value.”

  7. 07Try it

    What would change the answer

    Dana Okafor · Special assets officer

    Under the columns, the break-even for every rival is solved on the same model: foreclosure wins only if the value is above $14.73M, 12% over the appraisal; the restructure only if the discount rate falls below 7.6%; the extension only if the chance of a full refinance in 24 months is above 27%, against 15% today. Dana clicks “Try it” on foreclosure — the value moves up, all four columns re-value, and foreclosure takes the lead. “Back to the file” restores the appraisal and policy.

  8. 08Drafted

    A term sheet from the best bid

    Memo and term sheet writer

    Three bids from the Tamsin Loan Advisors process sit side by side — Gravenstein Capital at $12,650,000 closing in 45 days, Ashbury Credit Partners at $12,180,000, Pell Street Opportunity Fund at $11,720,000. The non-binding loan sale term sheet sets out price, deposit, diligence, closing, recourse and the accounting: a $5,936,500 charge-off and a $1,036,500 provision over the $4.9M allowance.

    Drafted for Dana to edit — nothing goes to a buyer or the borrower from here.

  9. 09Before committee

    The committee memo, every figure cited

    Dana Okafor · Special assets officer

    The memo is drafted in the bank’s six sections — what happened, collateral and guarantor, options on one set of assumptions, recommendation, what would change the answer, accounting and classification — with seven margin notes back to the T-12, the appraisal, the guarantor’s statement, credit policy §14.3 and the bid summary. A checklist beside it shows what the examiners will look for, from the 2023 interagency policy statement.

  10. 10Thursday, 08:52

    The committee decides, on the record

    Ruth Castellano · Chief credit officer

    Ruth chairs the loan committee. The note sale is approved 4–0. She signs the $5,936,500 charge-off and the rating to Loss on the charged-off part; next, the purchase agreement goes to counsel, with closing by 30 November. The case history keeps every step — who changed an assumption, which agent valued what, the memo sent with the assumptions locked as version 3.

Who it’s for

Built for everyone who carries a troubled loan to a decision.

The same workout, seen by the people who build it, question it, decide it and review it — what their week looked like, and what it looks like now.

DO
Dana OkaforSpecial Assets, Corvane Bank
Special assets officer
Before
Assembles four options from four spreadsheets, each on different value and timing assumptions, the week before committee.
Now
Opens each troubled loan to four options on one set of assumptions, with the break-evens solved, and edits a cited memo.
MT
Miles TranWorkout analyst
Workout analyst
Before
“Every memo starts with a blank spreadsheet.”
Now
Starts from cash flows and coverage built line by line from the T-12 and rent roll; changes an assumption and every option re-values.
RC
Ruth CastellanoChief credit officer · chairs the loan committee
Chief credit officer
Before
“Show me what would change your answer” — asked in committee, answered later.
Now
Reads the break-even for every rival in the memo, signs the rating and charge-off, and records the vote.
OP
Owen PachecoChief lending officer
Loan committee
Before
“Is there a version where we keep the client?”
Now
Sees the extension and the restructure valued on the same numbers as the sale, with the chance each one fails and the value at which each would win.
HG
Hollis GrangeCredit risk review
Credit risk review
Before
Has to work out after the fact which appraisal, rate and timeline a workout used.
Now
Reads every case, every version of its assumptions and every vote; changes to the valuation rules are versioned and shown to credit risk review.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents value every workout option on one set of assumptions; the officer recommends and the committee decides.

Financials reader

Reads the operating statement, rent roll, leases and borrower statements and sets current NOI, occupancy and coverage — at the current terms and at each option’s terms.

  • Never adjusts a figure without the line it came from
  • Records the source line for every figure
Value and rate updater

Reads the new appraisal, comparable sales and the rate sheet and sets value, value trend, cap rate and rates.

  • Never uses a value outside the appraisal without a flagged reason
  • Flags any assumption older than 12 months
Guarantor and sponsor analyst

Reads the personal financial statement, tax returns and K-1s, builds global cash flow, lists every contingent liability and says what the guarantor can credibly contribute.

  • Never treats contingent liabilities as zero
  • Says what the guarantor can credibly bring, and why
Option modeler

Values every workout option on one shared set of assumptions at the policy discount rate, weights each path by its chance, and solves what would change the answer.

  • Never uses a different assumption for one option
  • Adds a deed-in-lieu only on request, on the same assumptions
Classification and accounting checker

Sets out rating, accrual, modification disclosure, allowance and charge-off effect for each option.

  • Never sets the final rating — the chief credit officer does
Memo and term sheet writer

Drafts the committee memo in the bank’s six sections and the term sheet for the chosen path, every figure cited.

  • Never sends anything to the borrower or a buyer
  • Drafts — the officer edits and sends
Special assets officer

Recommends; the chief credit officer and loan committee decide. The agents propose; a named person decides.

Ask in plain words

Ask it why, in plain words

Ask why an option wins, what would change the answer, or about the guarantor — or tell it to add an option. Every answer cites the file.

Why does selling the note beat the restructure?

On the same assumptions the note sale recovers $12.29M and the A/B restructure $11.70M. The restructure pays more cash over five years, but it waits for it, and 28% of the time the A note defaults at 1.17× coverage and the loan ends in foreclosure anyway. Gravenstein Capital’s $12.65M arrives in 45 days with no recourse. The restructure only wins if your discount rate falls below about 7.6%.

What value would make foreclosure the best option?

Foreclosure overtakes the note sale only if the property is worth about $14.73M — 12% above the appraisal’s $13.2M. The four recent sales nearby closed at $88 to $112 a square foot; that value would be about $103 a foot for a building 62% occupied.

Can Erik Halvorsen fund a bigger paydown?

Not credibly. He reports $1.9M of cash and securities against $42.3M of guarantees on six other loans; one of them, Cobalt Flats, is in special servicing. His $750,000 offer leaves him $1.15M — about seven months of carry on his other properties. A larger paydown would come from selling real estate he values at $9.45M, which he has not offered.

Add the deed-in-lieu option

Added on the same assumptions. A deed-in-lieu recovers $11.37M: transfer in about three months, a sale in twelve, and the bank releases Mr. Halvorsen above $400,000. It is ahead of foreclosing ($11.11M) because it saves eight months, but behind selling the note ($12.29M) — and it needs the borrower to agree.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Compare the optionsExtend, restructure, sell the note and foreclose, valued side by side on one strip of shared assumptions — the leader highlighted, and how the numbers were built beside it.
Every workoutTwelve troubled loans with what went wrong, the rating, when the accommodation ends, the best option and how far ahead it is.
Cash flow todayNOI and occupancy by year, coverage under each option against the policy minimum, and the rent roll by tenant.
Value and ratesThe value path against the loan balance, every rate and market input with its source, and the comparable sales.
Guarantor and sponsorThe guarantor’s balance sheet, his other guaranteed loans and their status, and what he can credibly bring.
Re-value on today’s numbersSix agents read the file and value the options, step by step, each step with its source.
What would change the answerThe break-even for each rival, solved on the same model — value, discount rate, refinance chance and the bid that keeps the leader first.
Try itPush the value to foreclosure’s break-even and every column re-values; “Back to the file” restores the appraisal and policy.
Add an optionA deed-in-lieu added as a fifth column on the same assumptions, with its own chance of failing — the borrower may not agree.
Term sheetThree note bids compared and a non-binding loan sale term sheet drafted from the best one, with the charge-off and provision.
Committee memoSix sections, every figure cited in the margin, and the checklist of what examiners look for in a workout.
Loan committeeThe agenda, the members’ votes, the decision with the charge-off signed, and the case history by person or agent.
Your valuation rulesDiscount rate, sale costs, receiver fee, foreclosure timelines by state, the options always compared and the approval limits.
Governance

Built for examiners: cited, versioned, decided by people.

Every figure cites its documentEach number in the comparison, the memo and the term sheet links to the T-12 line, the appraisal page, the guarantor’s statement or the bid letter it came from.
One set of assumptions for every optionValue, value trend, discount rate, months to foreclose, best bid and lease-up drive all the options at once. No option gets its own friendlier numbers.
Assumptions are versionedEvery change to a case’s assumptions is kept with its source and who made it. The memo goes to committee with the assumptions locked, and a change after the memo is drafted is flagged in the memo.
People recommend and decideThe special assets officer recommends. The chief credit officer signs ratings and charge-offs up to $5,000,000; any path with a larger charge-off, and any note sale, goes to the loan committee, recorded with its votes.
Agents never contact anyone outsideAgents never contact the borrower, a buyer or counsel, and never set a rating. The term sheet and memo are drafts until the officer sends them.
Every step on the case historyEach agent step and each human decision is on the case history — by person or agent, with the time. Credit risk review reads every case, version and vote.
Configuration

Your credit policy, not ours

The valuation rules every workout follows, the options always compared and who approves what are settings — versioned, and shown to credit risk review.

SettingDefaultChoose from
Discount rate for every option9.0%Required return on troubled assets · credit policy §14.3 · set up or down
Sale costs4.5%Broker, transfer tax and closing on a property sale · set up or down
Receiver fee$9,000 a monthPer month during foreclosure · set up or down
Foreclose and sell — Ohio20 monthsJudicial · Indiana 16 months · Michigan 10 · Kentucky 18
Options compared on every workoutExtension · Restructure (A/B) · Note sale · ForeclosureAdd Deed-in-lieu · Discounted payoff · Forbearance — policy minimum: the first four
Special assets officerCharge-off up to $1,000,000Recommends
Chief credit officerCharge-off up to $5,000,000Ratings and charge-offs
Loan committee4 membersAny path with a charge-off above $5,000,000 · any note sale
Connections

Works with the workout file you already keep

Operating statements and rent rollsT-12, rent roll and leases, read line by line
Appraisals and the rate sheetas-is value, comparable sales, cap rate and rates
Guarantor financialspersonal financial statement, tax returns, K-1s and a credit report
Loan terms and collateralbalance, maturity, rating, accrual status and allowance
Note bids and borrower offersbid summaries and the borrower’s proposals
Credit and workout policycredit policy §14, the 2023 interagency statement, ASU 2022-02, state foreclosure timelines
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
1day
from a complete file to a committee-ready comparison
By hand4–6 days
With agents≈ 1 day
estimated
$0.58M
more recovered on the hero loan than the next best option
4 options
one set of assumptions
typical
4options
compared on every workout, as the 2023 interagency policy statement expects
TodayWith agents

“demo” = seen in the working solution, on its sample loan data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (MBA via PCBB — $875B of commercial mortgages maturing in 2026; CRED iQ — CMBS special servicing 11.13%, February 2026). The 2023 Interagency Policy Statement on Prudent CRE Loan Accommodations and Workouts (88 FR, 6 Jul 2023) and ASU 2022-02 are named as context. People, companies, banks and properties named on this page are fictional — characters and sample data in the working solution.

Questions

What special assets teams ask us.

What is loan workout analysis software?

Software that helps a special assets team decide what to do with a troubled loan — extend, restructure, sell the note, take a deed-in-lieu or foreclose — by valuing each option on current cash flow, value, rates and guarantor strength. Loan Workout Analysis does that on one set of assumptions for every option and drafts the committee memo and term sheet, every figure cited.

How does it compare workout options?

The option modeler builds the cash flows for each option, weights each path by its chance of failing and discounts it at your policy rate, so every option ends in one comparable number: net present recovery. The columns also show collateral value used, borrower cash flow, time to recovery, charge-off now and classification after.

Does it show what would change the recommendation?

Yes. For each rival option it solves the break-even on the same model — for example the value at which foreclosure would win, or the discount rate at which the restructure would. “Try it” moves the assumption so you can watch every option re-value.

Does it decide the workout?

No. The agents value and draft. The special assets officer recommends, the chief credit officer signs ratings and charge-offs within the limit you set, and the loan committee approves larger charge-offs and any note sale, with the votes recorded.

What does the memo give examiners?

A checklist beside the memo follows the points in the 2023 interagency policy statement on CRE loan accommodations and workouts: a review of the borrower, realistic forward-looking cash flow, guarantor and sponsor capacity, current collateral value, options compared on one basis and management approval recorded. Every figure in the memo cites its document, and the assumptions are versioned.

Does it handle modification disclosure and the allowance?

The classification and accounting checker sets out, for each option, the rating, accrual, modification disclosure under ASU 2022-02, and the allowance and charge-off effect. It never sets the final rating — the chief credit officer does.

Does it contact the borrower or the bidders?

No. Agents never contact the borrower, a buyer or counsel. The term sheet and memo are drafts; the officer edits and sends them.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your credit policy, memo template, approval limits and a sample of past workout files — and it goes live once every quality gate has passed. We will walk you through it on your own troubled loans first.

See it on
your troubled loans.

We’ll run Loan Workout Analysis on a sample of your own workout files.