- Before
- Chases evidence across eight sites and a dozen systems once the notification letter lands. “The evidence exists. I find out it doesn't the week the auditor samples it.”
- Now
- Opens a binder checked every night, sees each gap by phrase, asset and date, and sends the drafted request to its owner.
One missing patch record, from the nightly check to a signed submission
Lumina Utilities is 13 days from its RSAW and evidence submission to the Meridian Reliability Council, with the on-site week on 9–13 November. The audit period runs 1 Oct 2023 – 30 Sep 2026 and covers 8 sites and 240 Cyber Assets. Here is Tuesday 13 October, screen by screen, in the working solution.
- 01Tue 13 Oct, morning
The binder opens on the tab that needs her
Mariana Oyelaran · NERC CIP Compliance ManagerThirty-nine divider tabs run down the left, grouped by standard from CIP-002-5.1a to CIP-013-2: 29 complete, 7 partial, 3 missing, readiness 89 % with 94 of 106 checks met. CIP-007-6 R2, Security patch management, is open and stamped Partial — 7 of 8 checks met. The requirement is printed in its own words, every testable phrase underlined and numbered, and one phrase is underlined in red and stamped “no record found”.
Part 2.3 · “within 35 calendar days of the evaluation completion” — no record found
- 02Overnight, 02:14
Eight phrases, eight checks, each with its record
Requirement reader and Evidence checkerThe requirement reader read R2 as eight checks, one per phrase. The evidence collector filed 212 items from the document library, patch tracker and change tickets, each hashed. The checker's table shows what the auditor will test: 23 patch sources cover all 240 Cyber Assets, 34 evaluation cycles with a longest interval of 34 days, 409 patches applied within 35 days and two dated mitigation plans.
“411 of 412 applicable patches have an action within 35 days.”
- 03The evidence
What the checker read, on the record itself
Evidence checkerE-2204, the patch tracker's evaluation record for cycle 2026-08, dated 4 Aug 2026: 61 patches released, 14 applicable, all 23 sources evaluated, signed by Priyanka Iyer. It meets part 2.2. It also shows gateway firmware 4.2.7 as applicable to KH-RTUGW-01 and -02, with an action due by 8 Sep 2026.
Never counts an unsigned or undated item.
- 04The gap
A miss shows the day after its clock runs out
Gap finderThe gap finder names exactly what is missing: the install record for gateway firmware 4.2.7 on the two Kestrel Hill RTU gateways, or a dated mitigation plan, dated on or before 8 Sep 2026. On the obligation clocks, the September square for patch action after evaluation is red: action due 8 Sep 2026, no record.
The gap finder never decides whether a gap is a violation — the compliance manager and the CIP Senior Manager decide on any self-report.
- 05Drafted
The request is written to the asset owner
Request drafterR-127 goes to Tomas Ferreira, Substation Automation Lead, quoting the phrase, the record wanted and the assets, due Fri 16 Oct once sent. It sits in the Drafted column beside the requests already out: an exercise log 5 days overdue, a relay destruction certificate 1 day overdue, a training record for one person.
The request drafter never sends a request — a person sends.
- 06Sent, then answered
Mariana sends it; Tomas replies with the work order
Tomas Ferreira · Substation Automation LeadMariana sends R-127 from the tab. Tomas answers the same day with work order WO-58231 from the field work system: firmware 4.2.6 to 4.2.7 installed on both gateways on 2 Sep 2026, during a planned Kestrel Hill outage, SCADA polls restored with no alarms, baseline updated on 3 Sep.
“Reply Tue 13 Oct: Work order WO-58231 (installed 2 Sep 2026)”
- 07Checked
The reply is read against the phrase before it counts
Evidence checkerThe checker reads WO-58231 against part 2.3: installed 29 days after evaluation, so 412 of 412 applicable patches now have an action within 35 days. The tab turns Complete, 8 of 8, and readiness moves to 90 % — 95 of 106 checks.
“Every phrase is met. The evidence covers the audit period 1 Oct 2023 – 30 Sep 2026.”
- 08The RSAW
The narrative cites every item, and says what is not yet proven
Priyanka Iyer · EMS Systems Engineer, CIP-007 SMEThe RSAW narrative writer drafts the entity response part by part, citing E-2201 to E-2207: procedure LU-CIP-007-02 rev 6, 23 sources for 240 Cyber Assets, 34 cycles. Before the reply was checked, the Kestrel Hill sentence was marked in red as not yet evidenced, naming R-127. Priyanka accepts the narrative as SME, edits it or exports the RSAW.
“Request R-127 is with the asset owner; this paragraph is completed when the record is checked.”
- 0913 days out
Every open check has an owner and a date
Mariana Oyelaran · NERC CIP Compliance ManagerPre-audit readiness lists the eleven checks still open, each with its owner and request: the Wren Halvorsen training record with Hannah Brookes, the Saltmarsh visitor exit times with Luis Montague, the Marlow Fen vulnerability assessment with Owen Sato. When every open request is answered and checked, the binder reaches 106 of 106.
“When every open request is answered and checked: 106 of 106.”
- 10Signed
The CIP Senior Manager signs, with the open checks in front of him
Gideon Walsh · CIP Senior ManagerGideon signs the submission with the eleven open checks and their requests listed. The submission package freezes 1,284 items at their filed version, each with its SHA-256, and indexes 39 RSAW narratives by standard, requirement and part.
“Signed by Gideon Walsh, CIP Senior Manager … with 11 open checks and their requests listed”