SystemResidential Mortgage & Home Equity Origination

TRID Fee Tolerance Monitoring

TRID fee tolerance monitoring that catches the cure when the fee changes, not at closing

Tolerance cures prevented when the fee changes, not paid at closing.

See one case, screen by screen ↓
demo$2,448of discount points reset by a revised Loan Estimate sent on time, instead of paid as a cure
demo56sfor six agents to read 12 documents and judge five fee changes on one loan
demo$333cure left on the Closing Disclosure — down from $2,781 if the 5:00 pm clock is missed
target0missedre-disclosure deadlines — every clock counted each morning
In short

What is TRID Fee Tolerance Monitoring?

Watching every fee between the Loan Estimate and the Closing Disclosure against the TRID tolerance buckets — zero tolerance, 10% cumulative and no tolerance — while the loan is still open. TRID Fee Tolerance Monitoring does it with six agents: they lay every disclosure side by side, tie each fee increase to a valid changed circumstance or flag the cure, and count every disclosure clock.

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Updated

The problem

Why tolerance cures are still found at the closing table

Fees move between the Loan Estimate and the Closing Disclosure. The lock desk re-prices, an appraisal comes in low, the title commitment shows a PUD, a settlement agent sends a new fee schedule. Each change only resets the baseline if it is a valid changed circumstance and a revised Loan Estimate goes out within three business days of the lender knowing about it.

In many shops nobody checks that until the Closing Disclosure is balanced against the settlement agent’s fee sheet — a few days before a Thursday closing, when it is too late to re-disclose. The changed-circumstance note says “rush appraisal” and nobody asks who wanted the rush. Re-disclosure counts office days; receipt counts every day but Sundays and federal holidays. Miss either clock and the lender pays the difference as a cure.

typical35%of loans pay a tolerance cure — more than one in three
typical$1,225average cost of cures per loan — $1,096.50 of it staff time
Where a loan’s disclosure hours goestimated
By hand5.5 days
With the solution1.4 days
  • Comparing every fee across LEs and the CD2 → 0.3 d
  • Chasing the evidence for each changed circumstance1.5 → 0.3 d
  • Counting re-disclosure and receipt days0.5 → 0.1 d
  • Drafting the revised LE and the cure1 → 0.3 d
  • Review, approval and sending0.5 → 0.5 d

Estimated split for one loan with a fee change between the Loan Estimate and closing, by hand and with the solution.

How it works

How a fee change moves

Six specialist agents judge every fee change and count every disclosure clock; the disclosure desk approves and sends.

What comes in
Change in the file12 documents · LEs, CD, fee sheet, lock, appraisal, title
Agents at work
Fee change watcheropens the check
Then
Disclosure reader
Tolerance calculator
Changed-circumstance judge
Then
Disclosure clock keeper
Then
Redisclosure drafterrevised LE + cure
A person decides
Disclosure deskapproves and sends
What comes out
Revised Loan Estimate on time
Cure with its working
Every clock counted
One case, step by step

One fee change, from the lock desk to a revised Loan Estimate

Tuesday 13 October, 8:40 am. Last Thursday the Hensleys’ appraisal came in at $598,000 on a $612,000 purchase, and on Friday the lock desk re-priced the loan. Closing is Thursday 22 October. Here is the day, screen by screen, in the working solution.

  1. 018:40 am

    The loan that needs her most, with every disclosure side by side

    Renée Okafor · Disclosure desk lead

    Renée’s home screen opens on the work itself: a rail of loans with a fee change — Hensley, Brennan, Okonkwo, Sorensen, Abernathy, Haddad — and the Hensley file laid out as versions. LE 1, LE 2 (the baseline, locked at 6.375%), LE 3 not drafted yet, and CD 1 from Quillfeather’s fee sheet of 12 Oct, every fee a row grouped by tolerance bucket. LE 3 is due at 5:00 pm, 8 h 20 m from now.

    “Five fees moved after LE 2. The watcher opened a check when the lock desk re-priced on Fri 9 Oct 10:42. Nothing is judged yet.”

  2. 02One click

    Every increase tied to its reason — or flagged as a cure

    The agents

    Renée presses “Check CD 1 against the Loan Estimates”. Six agents compare 19 fees across four versions and judge each increase against its evidence. Discount points up $2,448: valid — the appraisal at $598,000 is new information about the property — and reset if LE 3 goes today. Appraisal fee $650 to $825: no changed circumstance, a $175 cure. Title and recording fees run 15.0% over LE 2, past the 10% limit: a $158 cure.

    Cure owed if LE 3 goes today: $333.

  3. 03The evidence

    Who asked for the rush

    Changed-circumstance judge

    The processor’s note says “Rush appraisal — borrower closing date”. The judge reads the email behind it: on Fri 2 Oct the loan officer asked the appraisal management company to rush the order “so we don’t run tight on the lock”. Nothing from the Hensleys asks for it. A reason the lender caused is not a changed circumstance, so the appraisal fee stays at its zero-tolerance baseline.

    Limit: a reason the lender caused is never valid.

  4. 04Decisions

    Five changes, each with when it was known and the rule

    Changed-circumstance judge

    Every change shows when the lender knew, the re-disclosure deadline counted in office days, whether a Loan Estimate followed, and the decision quoted from the file. The appraisal: valid, send today. The rush: not valid. The PUD on the title commitment: valid but too late — the window closed Tue 6 Oct. Quillfeather’s new title fee schedule: not valid, a provider’s price change. Renée accepts or overrides each one.

    The judge recommends; the disclosure desk accepts. An override needs a written reason and the compliance officer.

  5. 05By bucket

    Zero tolerance, 10% cumulative, no tolerance

    Tolerance calculator

    Each fee sits in its bucket against its baseline. Zero tolerance: a $175 cure for the appraisal rush, the points reset by LE 3. The 10% bucket: Loan Estimate total $3,140, limit $3,454, Closing Disclosure $3,612 — 15.0% over, a $158 cure. No tolerance: six fees, insurance, prepaid interest and escrows, in good faith.

  6. 06If 5:00 pm passes

    What missing the clock would cost

    Renée Okafor · Disclosure desk lead

    A switch on the board — “LE 3 goes today” or “If LE 3 misses 5:00 pm” — recomputes every baseline. Miss the clock and the points cell turns red: LE 3 not sent in three office days, a $2,448 cure. The total owed at closing jumps from $333 to $2,781.

    “LE 3 missed · points not reset.”

  7. 07The clocks

    A Thursday closing, counted the way the rule counts it

    Disclosure clock keeper

    The loan timeline puts every disclosure, change and clock on one calendar to closing. Re-disclosure counts office days — Mon 12 Oct was Columbus Day, and the office was open. Receipt counts every day but Sundays and federal holidays. The Closing Disclosure must be received by Mon 19 Oct, and LE 3 must be received before the CD goes.

    “If LE 3 goes today but is not opened, it is presumed received Fri 16 — and a CD sent then would land Tue 20, a day late. Ask the Hensleys to sign by Wed 14.”

  8. 08Drafted

    LE 3, with every changed figure marked

    Redisclosure drafter

    The revised Loan Estimate is drafted on the form, with the changes marked: 0.750% of loan amount in points at $3,672, mortgage insurance at $118 a month, the new appraisal and recording figures. Beside it: the changed circumstance, the re-disclosure deadline, e-delivery with e-consent from 3 Sep, and the date it must be received — Sat 17 Oct.

    “LE 3 resets only the points. The appraisal rush and the 10% bucket stay cures — sending it does not change them.”

  9. 099:12 am

    Approved and sent, 7 h 48 m before the clock

    Renée Okafor · Disclosure desk lead

    Renée approves and sends LE 3 by e-delivery. The points are reset and $2,448 is prevented. The Closing Disclosure is planned for Thu 15 Oct and will carry a $333 lender credit in Section J — $175 for the appraisal rush and $158 for the 10% bucket — inside her $500 approval limit, so it needs one approval.

    “Approved and sent by Renée Okafor · 9:12 am · $2,448 prevented · CD planned Thu 15 Oct.”

  10. 10Every quarter

    Cures paid, and cures prevented

    Diane Castellano · SVP Mortgage Operations

    Diane sees cures paid on closed loans and cures prevented while the loan was still open, by month, by fee type and by branch. On the working solution’s sample lender, loans closing with a cure fell from 36.1% in January to June to 10.4% in July to September, with no missed re-disclosure clock since July.

Who it’s for

Built for everyone who touches a disclosure.

The same loan, seen by the people who carry it from the lock to the closing table — what their week looked like, and what it looks like now.

RO
Renée OkaforDisclosure desk lead
Disclosure desk
Before
Works a pipeline of 214 loans, and loses money on the day she didn’t count, not on the fee.
Now
Starts on the loan with the nearest clock, every fee already judged, and approves the revised LE with hours to spare.
MF
Marcus FeldCompliance officer
Compliance
Before
Finds out a changed-circumstance reason was never written down when the cure is already owed.
Now
Sees each decision with the time the change was known, its document and the rule; co-approves overrides and cures above $500.
DC
Diane CastellanoSVP Mortgage Operations
Manager
Before
Learns what cures cost only after the loans have closed — on about one loan in three.
Now
Sees cures paid and cures prevented every month, by fee type and by branch.
TB
Tom BeckerCloser
Closer
Before
Finds the cure on Wednesday for a Thursday closing, when balancing the CD with the settlement agent.
Now
Gets a Closing Disclosure whose cure and Section J credit were worked out a week before closing.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents judge every fee change and count every disclosure clock; the disclosure desk approves and sends.

Fee change watcher

Watches fee worksheets, the lock desk, appraisal and title orders, and opens a check minutes after any fee or term changes.

  • Never contacts a borrower
  • Logs the time a change became known
Disclosure reader

Reads every Loan Estimate, Closing Disclosure and settlement fee sheet and maps each fee to its section and line.

  • Never edits an issued disclosure
  • Cites page and line for every amount
Tolerance calculator

Puts each fee in its tolerance bucket, finds the baseline disclosure for it and computes the exposure and the cure.

  • Never moves a fee to a looser bucket without the provider list proving it
Changed-circumstance judge

Reads each changed-circumstance note and its evidence and decides whether it is a valid reason, re-disclosed in time.

  • A reason the lender caused is never valid
  • Never decides alone — the desk accepts
Disclosure clock keeper

Counts every disclosure deadline under the right day count — office days or receipt days — with holidays, delivery method and receipt.

  • Never moves a closing date
Redisclosure drafter

Drafts the revised Loan Estimate, the corrected Closing Disclosure, the Section J cure and the note to the borrower.

  • Never sends without the desk’s approval
  • Every cure shows its working
Disclosure desk

Approves and sends; compliance co-approves overrides. The agents propose; a named person decides.

Ask in plain words

Ask about any loan, fee or clock

The disclosure desk can ask in plain words — or tell it what to send. Every answer points to the email, note or rule it rests on.

Why isn’t the rush appraisal a valid changed circumstance?

Because the lender caused it. Kyle Brandt asked Northfold for the rush on Fri 2 Oct “so we don’t run tight on the lock”. The processor’s note says “borrower closing date”, but nothing from the Hensleys asks for it. A reason the lender chose is not one of the changed circumstances in §1026.19(e)(3)(iv), and no Loan Estimate followed by Wed 7 Oct either. The appraisal fee is zero tolerance, so the $175 is a cure.

When must the Hensleys receive the Closing Disclosure?

By Mon 19 Oct — three receipt days before the Thursday closing: Wed 21, Tue 20, Mon 19. Saturday counts; Sunday does not. The catch is LE 3: it must be received before the CD goes. Unopened, LE 3 sent today counts as received Fri 16, and a CD sent then and not opened lands Tue 20 — a day late. Ask them to sign LE 3 by Wed 14 and send the CD Thu 15.

Which loans pay a cure this week if nothing changes?

Five loans: Hensley (points not re-disclosed, the rush and the 10% bucket, $2,781), Brennan (lock extension, LE due today, $373), Abernathy (re-inspection, LE due Thu 15, $150), Haddad (credit re-issue, not valid, $65) and Sorensen (10% bucket at 11.4%, $41). Brennan and Hensley can still be prevented today; the others become cures on the Closing Disclosure.

Send the revised Loan Estimate for the Hensley points change

Sending LE 3 now by e-delivery, approved in your name. It resets the discount points to $3,672 for the appraisal received Thu 8 Oct — inside the three business days, with 7 h 48 m to spare. That prevents $2,448. The appraisal rush ($175) and the 10% bucket ($158) stay cures: $333 in Section J of the Closing Disclosure.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Disclosures side by sideThe loans with a fee change, and the Hensley file as versions: LE 1, LE 2 as the baseline, LE 3 to draft and CD 1, every fee grouped by tolerance bucket.
Every increase judgedEach fee that rose carries its changed circumstance — valid, late or none — and a cure badge where there is no valid reason.
The evidence behind a reasonAny chip opens its document: here the loan officer’s email asking for the rush “so we don’t run tight on the lock”.
If the clock is missedSwitch to “If LE 3 misses 5:00 pm” and every baseline is recomputed: the points become a $2,448 cure and $2,781 is owed.
Pipeline monitor38 loans closing in ten business days, ranked by the next clock and the money at stake: clocks due today, exposure by bucket, changes to judge.
The loan timelineEvery disclosure, change and clock on one calendar to closing, with what is preventable today and what the cure would be at closing.
Changed circumstancesEach change with when it was known, the re-disclosure deadline in office days, the decision quoted from the file, and accept or override.
Fees by toleranceZero tolerance, 10% cumulative and no tolerance: every fee across LE 1, LE 2, the LE 3 draft and the CD draft, with its baseline and result.
The revised Loan EstimateLE 3 drafted on the form with the changes marked, the delivery and receipt dates, and the Section J cure for the Closing Disclosure.
Approved and sentSent at 9:12 am by e-delivery: the points reset, $2,448 prevented, and a $333 lender credit planned in Section J.
ClocksEvery deadline in the pipeline on a calendar, and a deadline calculator that shows each receipt day counted.
Exposure and curesCures paid and cures prevented by month, where cures came from by fee type, and closings with a cure by branch.
Your rulesTolerance buckets, office days, desk cut-off, receipt presumption, alerts — versioned and on the audit trail.
Governance

Built for TRID: cited, approved, on the record.

Every amount cites its page and lineEach fee on the board traces to the Loan Estimate, Closing Disclosure or fee sheet it came from, and every changed-circumstance decision quotes its note, email or document.
A lender-caused reason never resets a feeA rush, a re-order or a fee the lender chose is never a valid changed circumstance. Decisions cite the rule — §1026.19(e)(3)(iv), (e)(4) and (f).
The disclosure desk approves and sendsAgents recommend. A named person on the disclosure desk accepts every decision and approves and sends every revised disclosure, and every cure up to the desk’s limit.
Compliance co-approves overridesOverriding a decision needs a written reason and the compliance officer. Cures above $500 need the compliance officer too.
Agents never act on the fileAgents never send a disclosure, move a closing, change a fee or contact a borrower. Issued disclosures are read, never edited.
Every change, decision and send on the recordEach change is logged with the time it became known and its document. Every decision, override and send is on the audit trail, and changes to the rules are versioned.
Configuration

Your tolerance rules and your calendar

Office days, cut-off, alerts and approval limits are settings. The rule’s own day counts are fixed where the regulation fixes them.

SettingDefaultChoose from
Office days for sending a revised Loan EstimateMon–Fri, open Columbus Day and Veterans DayMon–Fri, open Columbus Day and Veterans Day · Mon–Fri, closed on all federal holidays · Mon–Sat
Desk cut-off — latest time a disclosure counts as sent that day5:00 pm Mountain4:00 pm · 5:00 pm · 6:00 pm Mountain
Warn before a clock1 business day before1 business day before · 2 business days before · Same day only
Alert when exposure on a loan exceeds$100$0 to $500, in $50 steps
Presume receipt when not openedOn — three receipt days after sendingOn · Off
Borrower chose a provider not on the listFees from that provider move to no toleranceOn · Off
Disclosure desk approves revised disclosures and cures up to$500$250 · $500 · $1,000
Co-approves overrides and larger curesMarcus Feld, compliance officerMarcus Feld · Diane Castellano
Connections

Works with the systems your loans already run on

Loan Estimates and Closing Disclosuresevery version issued, and the one about to go
Fee worksheets and settlement fee sheetseach fee by section, amount and who it is paid to
The lock desklocks, re-prices and extensions
Appraisal and title ordersorder status, invoices and title commitments
Changed-circumstance notes and emailwhat changed, when it was known and who asked
Disclosure deliverye-delivery, e-consent, opened and signed dates
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
0missed
re-disclosure deadlines
38 of 38 loans
every clock counted each morning
typical
35%
of loans pay a tolerance cure today
Today35%
With agentsunder 10%
typical
$1,225
average cure cost per loan, labour included
TodayWith agents

“demo” = seen in the working solution, on its sample loan data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (ICE Mortgage Technology study of ~90,000 loans via HousingWire — cures on 35% of loans, $1,225 per loan). Rules cited: 12 CFR §1026.19(e)–(f), §1026.2(a)(6). People, lenders, borrowers and companies named on this page are fictional — characters and sample data in the working solution.

Questions

What disclosure and compliance teams ask us.

What is TRID fee tolerance monitoring?

Watching every fee between the Loan Estimate and the Closing Disclosure against the TRID tolerance buckets — zero tolerance, 10% cumulative and no tolerance — while the loan is still open. TRID Fee Tolerance Monitoring does it with six agents: they lay every disclosure side by side, tie each fee increase to a valid changed circumstance or flag the cure, and count every disclosure clock.

How does it decide whether a changed circumstance is valid?

The changed-circumstance judge reads the note and the evidence behind it — the appraisal, the lock change, the title commitment, the email — and establishes what changed, when the lender knew and who caused it. It checks the reason against §1026.19(e)(3)(iv) and whether a revised Loan Estimate went within three office days. A reason the lender caused is never valid, and the disclosure desk accepts or overrides every decision.

How does it count the disclosure clocks?

Under the right day count for each rule. Re-disclosure counts the days your office is open; receipt counts every day except Sundays and federal holidays. It applies your desk cut-off, your holidays, the delivery method and presumed receipt three receipt days after sending when a disclosure is not opened, and warns before each clock — one business day ahead unless you change it.

Does it send disclosures or change fees on its own?

No. Agents never send a disclosure, move a closing, change a fee or contact a borrower. The redisclosure drafter prepares the revised Loan Estimate, the Section J cure and the borrower note; the disclosure desk approves and sends.

What happens when a cure is owed?

The tolerance calculator works out the cure with its working, and the drafter puts it on the Closing Disclosure as a lender credit in Section J. The disclosure desk approves cures up to its limit — $500 in the sample setup — and the compliance officer co-approves anything larger.

Which systems does it work with?

Your Loan Estimates and Closing Disclosures, fee worksheets and settlement agent fee sheets, the lock desk, appraisal and title orders, changed-circumstance notes and email, and disclosure delivery with its opened and signed dates.

Can we set our own office days, cut-off and approval limits?

Yes. Office days and holidays, the desk cut-off, when to warn before a clock, the exposure alert, the approval limit and who co-approves are settings. Changes are versioned and on the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your changed-circumstance policy, office calendar, service provider list and a sample of recent loans — and it goes live once every quality gate has passed. We will walk you through it on your own loans first.

See it on
your pipeline.

We’ll run TRID Fee Tolerance Monitoring on a sample of your own recent loans.