SystemWater Operations

Water Main Break Prediction

Water main break prediction that ranks pipe renewals by the breaks and interruptions each dirham avoids

Three times the breaks avoided for the same renewal budget, ranked by risk per dirham.

See one case, screen by screen ↓
target3×the breaks avoided for the same renewal budget, against renewing the oldest pipes first — 74 a year against 22 on the AED 64M sample plan
demo377,000customer-hourswithout water avoided in the first year of the AED 64M programme, against 86,000 if the same money renews the oldest mains
estimatedAED 4.3Ma year of break costs avoided — 52 more bursts avoided under streets, shops and hospitals × AED 82,000 all-in per break
demo58%of 2025's breaks fell on the top 10% of mains by predicted risk, against 21% for the oldest 10% — the back-test the scores must pass
The problem

Why renewing water mains by age misses the pipes that break

Renewal budgets are far below need. Lumina, the utility in the sample, renews about one per cent of its mains a year, and like most it picks them by age, at best by break count. But old cast iron in benign ground can last, while younger pipe in corrosive soil, on a main hit by pump-start pressure surges, fails again and again. An age list spends the renewal budget on pipes that were not going to break, and the burst that floods six shop fronts happens on a main that was never on it.

Likelihood and consequence are rarely scored together. A main feeding a hospital and a cul-de-sac main with the same break rate get the same rank. The break record drifts, because repairs are logged against the wrong pipe or the wrong material, so any model trained on it learns from errors. And the programme is not checked against road resurfacing or cable works, so streets are dug twice and reinstated twice.

typical11.1breaksper 100 miles of main a year, reported by utilities in the USA and Canada (Utah State University, 2023)
typical$452Bthe size of the problem that breaking water mains present to the US and Canada, in ASCE's Civil Engineering magazine (2024)
typical$5K–$10Kdirect repair cost of one main break in city figures, before property damage and lost water
Where the days building an annual renewal programme goestimated
By hand40 days
With the solution6 days
  • Exporting the network record and matching last year's repairs to pipes10 → 1 d
  • Scoring and ranking mains in spreadsheets8 → 1 d
  • Grouping pipes into buildable projects and costing them8 → 2 d
  • Checking routes against road resurfacing and cable works4 → 0.5 d
  • Comparing budget scenarios for the board5 → 0.5 d
  • Writing the board paper and checking every figure5 → 1 d

Estimated split, in working days, for a capital planner building one year's water main renewal programme by hand from a GIS export and last year's list, and with the solution.

How it works

How a break record becomes a renewal programme

Six specialist agents match breaks, score every main and draft projects; the asset manager signs the programme.

What comes in
Data in5 sources · network record, work orders, soil, pressure, road plans
Agents at work
Break matcherrepair → pipe
Then
Likelihood modellercohort curves
Consequence scorer
Then
Project drafterrisk per dirham
Coordination checker
Then
Programme writercited board paper
A person decides
Head of Water Asset Managementsigns the programme
What comes out
Break chance per main
Ranked projects
Signed programme
One case, step by step

How water main break prediction works: one burst, to a signed renewal programme

Lumina Utilities runs 3,912 km of water mains. On Monday 12 October 2026 Leila Mansour, capital planner for water distribution, is building the 2027 renewal programme for the Capital Review Board on 4 November, with a budget of AED 64M. The 2026 programme was ranked by age. On Friday a cast-iron main burst on Old Souk Street. Here is what happens next, screen by screen, in the working solution.

  1. 0105:30–05:40

    The overnight refresh rescores every main

    Likelihood modeller

    The Break matcher reads 3 new repair work orders. The Likelihood modeller refits the 10 cohort curves — 1970s cast iron now has a median life to first break of 41 years, down from 42 — and scores every main for 2027 from age, soil, pressure swings, traffic and each pipe's own break history. 14,712 mains are rescored, and the Project drafter re-ranks 24 candidate projects.

    “Back-test on 2025 breaks · Top 10% of mains held 58% of breaks · threshold 45% · passed, scores published”

  2. 02Friday 02:40

    Friday's burst, matched to its pipe

    Break matcher

    Yusuf Rahman's crew report on WO-26-31877 reads: circumferential crack on DN200 grey iron, wall heavily graphitised, water through six shop fronts; valves V-HQ-112 and V-HQ-118 shut at 03:05, supply back at 10:00. 1,840 customers were without water for 7 h 20 min. The Break matcher places the break on Old Souk Street, picks WM-HQ-0417 over a DN100 service main because the crew measured 218 mm outside diameter, and gives the match 0.94.

    “Conflict: the next pipe east, WM-HQ-0421, is recorded as ductile iron, but the crew's photo of the trench end shows the same cast iron” — sent to Daniel Okoro to decide

  3. 03Morning

    Which mains break next in 2027

    Leila Mansour · Capital planner

    Leila opens the network map. Every main is coloured by its chance of a break in 2027, from under 2% to over 50%, with last month's breaks marked and the General Hospital, Dialysis Centre and Secondary School on the map. The Harbour Quarter cast iron is the darkest red. The list beside it reads WM-HQ-0417 on Old Souk Street at 82%, WM-HQ-0419 at 76% and WM-HQ-0433 on Pearl Divers Lane at 75%.

    “The Old Souk Street cast iron burst on Friday. Draw around it to see what renewing it buys.”

  4. 04One click

    Seventies cast iron breaks first, at 41

    Leila Mansour · Capital planner

    Beside the map are the survival curves for each pipe cohort, material by decade laid: the share of pipe length never broken, against age. Leila clicks Cast iron, 1970s and its pipes light up on the map. 186 km of it is in the network, it breaks 38 times per 100 km a year, and only 28% of its length has never broken at 52 years.

    “Cast iron, 1970s: 186 km · median life to first break 41 years · 38 breaks per 100 km a year”

  5. 05The pipe

    Why 82%: every driver, with its weight

    Likelihood modeller and Consequence scorer

    WM-HQ-0417 is cast iron, DN200, 268 m, laid 1972. Its cohort baseline is multiplied by sabkha soil (×1.70), 14 pressure swings over 3 bar a day from the Harbour pumping station (×1.60), 5 breaks in 36 months (×4.21) buses and lorries on an arterial road (×1.25) and its age past the cohort median (×1.18): 1.72 expected breaks in 2027. If it breaks, 1,840 customers lose water between valves V-HQ-112 and V-HQ-118 and the old souk's shops and basements flood.

    Consequence 4 of 5 · about AED 196,800 a break · risk AED 338,000 a year

  6. 0610:02

    She draws the project and sees what it buys

    Leila Mansour · Capital planner

    With Trace pipes, Leila clicks junctions along Old Souk Street, Pearl Divers Lane and Customs House Road, and the route follows the mains. The panel counts up as she draws: 2.4 km, AED 3.6M, 11 breaks avoided a year and 68,600 customer-hours without water avoided. It also feeds Harbour Quarter General Hospital, weighted ×3.

    3.08 breaks avoided per AED 1M — rank #1 of 31, against 1.16 for the 2027 programme and 0.34 for an oldest-first plan

  7. 07Saved as RP-27-014

    Renew before the road is resurfaced

    Coordination checker

    Saved as RP-27-014, the Harbour Quarter cast-iron renewal costs AED 3,580,480 at the 2027 open-cut unit rates, for 9 pipes. The Coordination checker reads the City Roads Department resurfacing plan and Lumina's electricity capital programme. Customs House Road is resurfaced in May 2027, then closed to digging for five years: renewing first saves about AED 410,000 of reinstatement. On Pearl Divers Lane, the 11 kV cable replacement E-27-118 opens the street in March–April 2027, so the trench can be shared.

    “Drafted a joint-trench request for the electricity team — not sent: waiting for Leila”

  8. 08The programme

    31 projects, ranked by what each dirham buys

    Project drafter

    The renewal projects are ranked by breaks avoided per AED 1M, with a line where the AED 64M budget runs out. 31 projects fit: 44.1 km of mains, 74 breaks avoided a year and 377,000 customer-hours avoided. Planners drew 7 of the candidates; the Project drafter proposed 24, each a contiguous run that can be built valve to valve under one street-works permit.

    Projects below the AED 64M line wait for 2028.

  9. 09Same budget

    The same AED 64M, three ways to choose the pipes

    Leila Mansour · Capital planner

    Oldest first, as in 2026, renews 42.6 km and avoids 22 breaks a year. Most breaks first avoids 46. Risk removed per dirham avoids 74, and 377,000 customer-hours without water against 86,000. Over ten years at the same budget, network breaks in 2036 fall to 117 against 181 for oldest first, and 357 with no renewal.

    “3.4× the breaks avoided for the same AED 64M.”

  10. 10Signed · 15:05

    A cited board paper, signed for the board

    Karim Aziz · Head of Water Asset Management

    The Programme writer drafts paper CRB-26-41 for the Capital Review Board — recommendation, why the ranking changed, the largest project, the top six and the risks — with 6 citations to the scenario run, the back-test and the work order, and checks every total against the project list. Mei Tan confirms the unit rates and phasing at 11:40; Leila sends it at 11:52. Karim signs with the meaning “approved for the Capital Review Board”.

    “Agents draft and check. Only Karim can approve the programme, and only the board can release the budget.”

Who it’s for

Built for everyone who answers for the water network.

The same renewal programme, seen by the five people who build, check, repair and sign it — what their year looked like, and what it looks like now.

LM
Leila MansourCapital planner, water distribution · builds the renewal programme
Capital planner
Before
Builds the renewal programme in spreadsheets from a GIS export and last year's list. “I can tell the board which pipes are oldest. I can't tell them which will break.”
Now
Draws a project on the risk-coloured map and sees breaks avoided, customer-hours avoided, cost and its rank as she draws.
KA
Karim AzizHead of Water Asset Management · sets consequence weights, signs the programme
Head of Water Asset Management
Before
Defends the AED 64M renewal budget at the Capital Review Board. “Show me what each dirham buys, and I'll sign it.”
Now
Reviews a board paper in which every figure links to its run, project or work order, and signs it with the meaning recorded.
DO
Daniel OkoroNetwork engineer, Harbour Quarter and Citadel Hill · decides network record corrections
Network engineer
Before
Answers for pressure, valves and isolation, and fixes GIS records. “Half our ‘ductile iron’ in the old quarter is cast iron. The crews know; the map doesn't.”
Now
Gets each record conflict with the crew's note and photo, and accepts or rejects the correction; nothing changes in the record without him.
MT
Mei TanCapital finance partner · unit rates and phasing
Capital finance partner
Before
Checks unit rates and phasing on every project. “Is that 3.6 million with reinstatement, or without?”
Now
Sees each project's cost built up by diameter at the 2027 unit rates, with reinstatement included, and confirms the programme before it is signed.
YR
Yusuf RahmanRepair crew supervisor · runs night repairs
Repair crew supervisor
Before
Runs night repairs and writes the work order on a tablet. “Third time this year on Old Souk Street. Same pipe.”
Now
His crew note, measurements and photos are read and matched to the right main, so the next renewal programme learns from his repair.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents match breaks, score every main and draft projects; the asset manager signs the programme.

Break matcher

Reads each repair work order, crew note and photo, matches the break to one main in the network record with a confidence, and flags material, size and location conflicts.

  • Never edits the network record — proposes a correction to the network engineer
  • Below 0.70 confidence, a person decides
  • Where two mains are possible, leaves the choice to the network engineer
Likelihood modeller

Refits survival curves for each pipe cohort every night from the break record, scores every main's chance of breaking next year from age, soil, pressure swings, traffic and its own history, and back-tests against last year's breaks.

  • Publishes scores only after a passing back-test
  • Shows every driver behind a score
Consequence scorer

Traces the valve-to-valve shut-off area for each main and counts the customers and critical customers — hospitals, dialysis, schools — then adds road class, flooding exposure and the all-in cost of a break.

  • Never changes a weight — weights belong to the asset manager
  • Uses the weights in Settings
Project drafter

Groups high-risk mains into contiguous projects that can be built valve to valve under one street-works permit, costs them from the unit rates and ranks them by breaks avoided per AED 1M.

  • Never commits budget
  • Proposes; planners decide
Coordination checker

Overlays each project route on the road resurfacing plan, Lumina's electricity capital programme and street-works moratoria, and flags clashes, savings and shared-trench chances.

  • Never contacts an outside authority
  • Drafts requests; a person sends them
Programme writer

Drafts the Capital Review Board paper from the scenario run and the project list — recommendation, why the ranking changed, largest projects, risks — and checks every total against the project list.

  • No figure without a source
  • Never signs or submits
Head of Water Asset Management

Signs; network engineer fixes records. The agents propose; a named person decides.

Ask in plain words

Ask about any main, cohort, project or budget

Ask in plain words, or say what to change. Answers point to the curve, the ground investigation, the logger or the work order behind them.

Why is Old Souk Street at the top of the map?

WM-HQ-0417 has an 82% chance of breaking again in 2027. It is 1972 cast iron, a cohort whose median life to first break is 41 years, laid in sabkha with 2.1% chloride and hit by 14 pressure swings a day from the Harbour pumping station. It has broken 5 times in 36 months, most recently on Friday: 1,840 customers without water for 7 h 20 min.

What does AED 64M buy if we rank by age, like 2026?

Ranked oldest first, AED 64M renews 42.6 km and avoids about 22 breaks a year and 86,000 customer-hours without water. Ranked by risk removed per dirham, the same money renews 44.1 km and avoids 74 breaks and 377,000 customer-hours. In the 2025 back-test the oldest 10% of mains held 21% of breaks.

Which mains feed Harbour Quarter General Hospital?

Two: WM-HQ-0452 and WM-HQ-0453 on Customs House Road, both 1971 cast iron, both in project RP-27-014. The hospital's storage covers 9 hours; on 3 October it ran on its tank for 5 h 30 min.

Weight hospitals and dialysis centres ×4 instead of ×3

Done in Settings: critical customer weight ×4, pending your save. On the next refresh 23 mains move up; the 2027 programme keeps its top 12 and swaps one Saltmarsh project for a Citadel Hill main that feeds the Dialysis Centre. The change is recorded with your name.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The network mapEvery main coloured by its chance of a break in 2027, last month's breaks marked, the cohort survival curves and the mains most likely to break.
The overnight refreshNew repairs matched, cohort curves refitted, every main scored and back-tested before the scores are published.
Survival by pipe cohortShare of pipe length never broken against age, by material and decade; one click lights a cohort's pipes on the map.
Breaks, matched to their pipesEach repair work order matched to a main with a confidence, the reasoning step by step, and record conflicts sent to the network engineer.
One mainIts chance of a break and every driver behind it, what a break would cost, its break history and where it sits on its cohort's curve.
Draw a renewal projectTrace the pipes to renew and see length, cost, breaks and customer-hours avoided, and the project's rank, as you draw.
The project, coordinatedThe pipes and their risk, the cost built up by diameter, and the road resurfacing and cable works on the route.
Ranked renewal projectsProjects ranked by breaks avoided per AED 1M, a running total and the line where the budget runs out.
Budget scenariosOldest first, most breaks first and risk removed per dirham at AED 40M, 64M or 90M, with the ten-year break forecast.
Cohorts and the back-testEvery cohort's length, age, break rate and median life, and the test the model must pass before its scores are used.
Consequence of a breakThe same network coloured by what a break would cost — customers shut off, critical customers, roads and flooding.
The signed programmeThe board paper with every figure cited, the finance confirmation and the Head of Water Asset Management's signature.
Your rulesConsequence weights, unit rates, the model's refresh and back-test threshold, the budget and the approvers.
Governance

Risk-based, cited and signed.

Scores published only after a passing back-testEach night the new scores are tested against last year's breaks. They are published only if the top 10% of mains hold at least the agreed share — 45% at Lumina; the 2025 back-test found 58%.
Every score shows its driversA main's chance of breaking shows its cohort baseline and each driver with its weight — soil, pressure surges, break history, traffic, age — and the model run that produced it.
Record corrections need the network engineerWhen a crew's note or photo contradicts the network record, the Break matcher proposes a correction with the evidence. Only the network engineer accepts or rejects it.
Two signatures on the programmeThe Head of Water Asset Management signs the programme with the meaning of his signature recorded; projects over AED 5M also need capital finance. Only the board releases the budget.
Every board figure cites its sourceThe Programme writer links each number in the board paper to the scenario run, the back-test or the work order, and checks every total against the project list.
Agents never spend, sign or sendAgents read, score, draft and check. They never commit budget, sign, edit the network record or contact an outside authority, and every step by people and agents is on the activity trail.
Configuration

Your consequence weights, unit rates and approvers

How consequence is weighed, what renewal costs and who signs are settings, decided by the utility.

SettingDefaultChoose from
Critical customer weight× 3.0hospitals, dialysis, schools — set by the asset manager; a change applies on save and is recorded with the name
Other consequence weightsCustomers × 1.0 · arterial road × 2.0 · flooding × 1.5 · trunk main × 4.0customers per 1,000 shut off · arterial road closure and diversion · shops and basements below road level · trunk mains DN400 and above
Unit rates 2027, open cut (AED per metre)DN150 1,280 · DN200 1,450 · DN300 1,760including local-road reinstatement · pipe bursting DN150–DN200 1,120 · + 170 on a new surface inside a moratorium
Model refreshEvery night, 05:30curves refitted and every main rescored from the break record
Back-test threshold45%share of last year's breaks in the top 10% of mains — below it, new scores are not published
Planning year and forecast horizon2027 · 10 yearsrenewed pipe expected breaks 0.02 per pipe a year
Renewal budget and finance sign-offAED 64,000,000scenarios at AED 40M · 64M · 90M · finance signs projects above AED 5,000,000
Programme approver and record correctionsKarim Aziz · Daniel OkoroHead of Water Asset Management signs; the network engineer decides record corrections
Connections

Works with the records a water network already keeps

GIS network recordevery main's material, diameter, length, laying year, district and valves
Repair work orderscrew notes, measurements and photos for every repair since 2001
Soil, pressure and trafficground investigations, pressure logger records and road class
Critical customer registerhospitals, dialysis centres and schools, with their storage
Unit ratesrenewal cost per metre by diameter and method, with reinstatement
Road and cable works plansthe city's resurfacing plan, moratoria and the electricity capital programme
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
3×
the breaks avoided for the same renewal budget, against renewing the oldest pipes
Oldest firstRisk per dirham
estimated
290,000
fewer customer-hours without water a year: 377,000 avoided against 86,000
Oldest first86,000
Risk per dirham377,000
estimated
AED 4.3M
a year avoided: 52 fewer bursts under streets, shops and hospitals
74 of 262 breaks
avoided in 2027

“demo” = seen in the working solution, on its sample network · “target” = the design goal, measured in the live solution · “estimated” = our arithmetic, inputs shown (AED 4.3M = 52 more breaks avoided a year — 74 against 22 on the AED 64M plan — × AED 82,000 all-in per break, the demo utility's figure for repair, reinstatement, damage claims and lost water; the working-days split is our estimate) · “typical” = published figures (Utah State University, Water Main Break Rates in the USA and Canada, 2023: 11.1 breaks per 100 miles a year · ASCE Civil Engineering, 2024: a $452B problem · city repair figures: $5K–$10K a break). Lumina Utilities and the people, streets, districts, sites and records named on this page are fictional — characters and sample data in the working solution.

Questions

What water asset planners ask about water main break prediction.

What is water main break prediction software?

Software that predicts which water mains will break next and ranks pipe renewals by the risk they remove. Water Main Break Prediction scores every main's likelihood and consequence of failure, lets the capital planner draw renewal projects on the network map, and ranks the programme by breaks avoided per dirham. The Head of Water Asset Management signs it.

How does water main break prediction work?

Each night the Likelihood modeller refits survival curves for each pipe cohort — material by decade laid — from the break record, then adjusts each main for its soil, pressure swings, traffic and own break history. The Consequence scorer traces the valve-to-valve shut-off area and counts customers, critical customers, road class and flooding. Likelihood times consequence, per dirham of renewal, sets the rank.

Can it find pipes at risk that have never broken?

Yes. In the sample 2025 back-test, 144 of 248 breaks were on the top 10% of mains by predicted risk, and 31 of those 144 were on mains with no break before — found from cohort, soil and pressure alone. An age or break-count list would have missed them.

How is it different from renewing the oldest pipes first?

It ranks by risk removed per dirham rather than by age. On the sample AED 64M budget, oldest first avoids 22 breaks a year and 86,000 customer-hours without water; risk removed per dirham avoids 74 breaks and 377,000 customer-hours. The scenario screen compares both, and most breaks first, at three budgets.

Does it keep the break record accurate?

The Break matcher reads every repair work order, crew note and photo and matches the break to one main with a confidence. Where the crew's evidence contradicts the network record — cast iron recorded as ductile iron, for example — it proposes a correction; the network engineer accepts or rejects it.

Does it coordinate renewals with road and cable works?

Yes. The Coordination checker overlays each project on the road resurfacing plan, the electricity capital programme and street-works moratoria. In the sample case it found a resurfacing in May 2027 — renewing first saves about AED 410,000 of reinstatement — and an 11 kV cable trench to share. It drafts the request; a person sends it.

Do people stay in control of the renewal programme?

Yes. Agents read, score, draft and check; they never commit budget, sign, edit the network record or contact an outside authority. Consequence weights belong to the asset manager, record corrections to the network engineer, and the programme needs the Head of Water Asset Management's signature, with finance on projects over AED 5M.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your network record, repair history, unit rates and approval rules — and it goes live once every quality gate has passed. We will walk you through it on your own mains first.

See it on
your water mains.

We'll run Water Main Break Prediction on your own network record and break history.