- Before
- Turns four to ten pricing decisions a day into filings by hand, checking grids of records, not what a shopper will pay.
- Now
- Opens each filing already drafted and shopped, decides the flagged lines with the agents and signs before the cutoff.
One fare sale, from pricing decision to the 1:00 pm publication
Thursday, October 15, 11:42 am ET. Corvane Airways' next ATPCO publication is at 1:00 pm, and filings must be signed by 12:30 pm. Rachel Dunmore's decision D-4471 — match the Paris winter sale from Chicago and Boston — has become filing F-1015-03: 24 fare records, rule WS26, footnotes S7 and S8. Here is how the airline fare filing gets to the window, screen by screen, in the working solution.
- 0111:42 am
Her desk: what needs her before the 1:00 pm window
Megan Ortiz · Pricing analyst, TransatlanticThree filings are due at 1:00 pm, four lines need Megan in the Paris winter sale — one critical, a $41.20 fare — and one of seven live filings has an alarm. Beside the list, the agents say what they did and what they need, and she can ask them anything in plain words.
Shopper agent: “Paris winter sale: I shopped it 64 times. 22 searches do not match Rachel's decision, from 4 lines. One is critical: Chicago–Paris at $41.20.”
- 02Review with the agents
The decision in plain words, beside what a shopper will see
Decision reader and shopper agentOn the left, Rachel's memo said back: Economy Saver from €389 in Chicago and €369 in Boston, travel Jan 12 – Mar 26, 2027, sell Oct 15 – 22, book 14 days ahead, no refunds, free changes, nonstop only, holidays out — every value numbered to its source. On the right, a Chicago–Paris search as a booking site shows it, built from the drafted records: the Economy Saver fare at $138.60, marked “Not as decided”.
“Silent on a no-show fee: asked below.”
- 039:14 to 10:02 am
Drafted, converted and shopped 64 times by 10:02 am
The seven agentsThe decision reader read D-4471 and the import sheet. The fare drafter wrote 24 fare records, rule WS26 with 12 categories, footnotes S7 and S8 and routings 0418 and 0420. The currency agent converted at Treasury's pricing rate, 1.0592 USD per EUR. The shopper agent ran 64 searches in a sandbox — both markets, both directions, nonstop and connecting, one-way and round trip, four travel dates: 42 as decided, 22 not, each tied to the line that causes it.
- 04Line 1 of 4 · Critical
Chicago–Paris would sell at $41.20 — she asks why
Currency agent and checker€389 at Treasury's 1.0592 is $412.03, rounded to $412.00, but line 7 of the import sheet carries 41.20. A shopper would pay $138.60 with $97.40 of taxes and fees, against $509.40 as decided. Megan asks “Why $412.00?” and the currency agent answers with each source; the checker, which re-derives the amount from the decision and never reads the draft, agrees.
“Up to 2,900 seats are on sale in the window; at $370.80 under the fare each, an estimated $1.08 million if it sold out.”
- 05Lines 2 and 3
A footnote two days long and a connection nobody meant
Rules and routing checkerFootnote S8 on the 12 Boston records ends travel Mar 28, copied from last winter's filing; the decision says Mar 26, and a Boston search for Mar 27 sells $488.40 instead of $746.40. Routing 0418 on the Chicago records allows ORD–LHR–CDG and ORD–DUB–CDG on a partner; the decision says nonstop only. The proposed routing 0419 allows the nonstop and nothing else.
“Routing 0418 allows all three paths; the decision says nonstop only.”
- 06Line 4 · Your call
The decision is silent on a no-show fee — the agents ask
Decision reader and checkerMegan accepts the three fixes, and the shopper view updates in front of her. The fourth line is not an error: the decision says no refunds and free changes, and nothing on no-shows. Corvane's rule library sets a $99 no-show fee in Category 16 for basic transatlantic fares, and last winter's Paris sale carried it. The decision reader raises it; the checker confirms both options are valid filings and asks a person to choose.
“A judgment call, not an error. The agents will not guess it.”
- 0711:48 am
She adds the fee with a reason; 64 of 64 as decided
Megan Ortiz · Pricing analystMegan adds the $99 no-show fee with her reason: “Library default for basic transatlantic; Rachel confirmed by chat.” The shopper agent re-shops the filing with her decisions: 64 of 64 searches now sell as decided, and the Chicago–Paris Economy Saver shows $509.40.
“Every amount, date and routing now matches Rachel's decision.”
- 08Rule WS26
Every rule category in plain words
Rules and routing checkerEach of the 12 categories in rule WS26 reads in plain words beside its number: Category 5, book and ticket at least 14 days before the outbound flight; Category 15, sell from Oct 15 to Oct 22; Category 16, not refundable, changes free, the fare difference applies, no-show fee $99 / €89. Any category can be asked about, or changed by proposal, with the check run again.
“A shopper reads this in the fare rules before buying.”
- 0912:06 and 12:11 pm
She signs; the 40% cut needs the manager's co-sign
Megan Ortiz and Rachel DunmoreThe sign-off lists what the agents checked: every flagged line decided, 64 of 64 searches as decided, amounts at Treasury's rate of the day, fare rules that show the full price (full fare advertising, 14 CFR 399.84) and the 24-hour right. Megan signs at 12:06 pm with her statement. The sale cuts ORD–CDG Economy Saver from $689.00 to $412.00, 40%, above the 30% threshold, so Rachel co-signs at 12:11 pm and the filing is queued for 1:00 pm.
Megan's statement: “Every line matches D-4471 or carries my reason.”
- 10Live watch
A fare that runs away is stopped on the manager's decision
Publication and watch agentAfter publication the watch agent compares bookings with plan for 72 hours. Seattle–Seoul business, published at 11:00 am, is selling 14× plan: 37 tickets in 31 minutes at $1,980 round trip against $5,980 decided, because a record was edited in the filing tool after signature. The agent drafts a suppression of sales and corrective filing CF-1015-00a; Rachel decides to suppress, honor the 37 tickets and file the correction for 1:00 pm.
“DOT forbids raising the price after purchase; canceling needs reimbursement of what passengers spent relying on it.”