Solution

Borrower Intake & Document Collection

For lending operations, credit teams, and portfolio managers: every borrower package collected, classified, and gap-checked into one structured file before underwriting starts.

Financial statementsTax returnsBank statementsOrganizational documentsSupporting schedules
One structured file per deal, indexed and source-linkedGaps flagged before underwriting, not duringAny format — scans, Excel, Word, web

The problem

Why this exists

Weeks

Gaps surface too late

Missing K-1s and stale financials are discovered when an underwriter finally opens the file — weeks after the borrower could have fixed them cheaply.

Every deal

The chase eats the pipeline

Analysts spend the front of every deal chasing documents, matching them to checklists by hand, and re-requesting what already arrived under a different name.

Unsearchable

The package is a pile

What arrives is a folder of scans and attachments. Spreading, verification, and the credit memo all wait until someone turns it into a file.

The product, not a promise

A lending file you can interrogate

Borrower Intake & Document Collection — workspace
Documents classified against the deal checklistSlottedcited
Audited financials — entity and period confirmedMatchedcited
Bank statements indexed by account and monthIndexedcited
Tax return missing a schedule — request drafted for the borrowerverify
Every document linked to its source and intake channel100%cited
HUMAN-APPROVED BEFORE IT POSTS

How it works

File in. Answer out.

  1. 1

    Collect

    Take in borrower financials, statements, and supporting documents from every channel and format.

  2. 2

    Classify

    Identify each document and slot it against the required checklist for the deal.

  3. 3

    Extract

    Pull the identifying details and key figures that make the file searchable and checkable.

  4. 4

    Complete

    Flag gaps, stale periods, and missing schedules so the chase happens before underwriting starts.

  5. 5

    Assemble

    Deliver one structured lending file, indexed and source-linked, ready for analysis.

Who it's for

Built for the people who own the outcome

Loan operations analyst

The chase happens once, early, and specifically.

  • Each inbound document lands against the checklist automatically
  • Gap flags name the exact missing schedule or stale period
  • Identifying details are extracted on arrival — no rekeying

Head of lending operations

Intake stops being the pipeline's silent bottleneck.

  • Time-to-underwriting stops depending on package quality
  • The same intake standard on file one and file one thousand
  • Clear visibility into which deals are complete and which are waiting on what

CIO / IT

A governed front door for borrower documents.

  • Pre-built connectors move the assembled file into LOS and document management
  • Every classification and extraction recorded with its citation
  • Access-controlled processing with a full audit trail
Commercial banksSBA lendersCredit unionsEquipment financePrivate creditCommercial real estateFintech lenders
One filestructured, indexed, complete
Any formatscanned PDF, Excel, Word, web
100%of documents traced to source

Every deal starts the same way: a borrower, a checklist, and a package that arrives incomplete. Financial statements come as scans, tax returns are missing schedules, bank statements cover the wrong months — and the gaps surface only when an underwriter finally opens the file, weeks into the process. Borrower Intake & Document Collection owns that gap and closes it at the front of the pipeline.

From inbound pile to structured file

The agents collect whatever the borrower sends — any PDF, scanned or digital, Excel spreadsheets, Word documents, web-based data — across every channel. Each document is classified against the deal’s required-documents checklist, and the identifying details are extracted: entity names, statement periods, tax years, account numbers. Cross-format document intelligence means a handwritten schedule and a clean digital statement land in the same structured file with the same treatment.

Completeness checks run continuously. A missing K-1, financials that are a fiscal year stale, an unsigned document — each gap is flagged specifically while there is still time to fix it cheaply, instead of stalling underwriting later. What comes out is a single structured lending file: indexed, complete, and organized the way your credit process expects, with every document and extracted field linked back to its source.

Why governed matters here

The intake file is the foundation for everything downstream — capacity analysis, verification, credit memo, review. If the foundation is untraceable, nothing built on it holds up. Here, every classification and extraction is recorded with its source citation, every completeness decision lands in the audit trail, and policy-governed workflows enforce the same intake standard on file one and file one thousand. Human reviewers step in at the decision points that matter, and the assembled file moves into your loan origination and document management systems through pre-built connectors — so a regulator-ready package is the default output of intake rather than a later reconstruction.

Objections, answered

What teams ask us first

What if a document is misclassified?

Classification confidence is scored, and anything uncertain is flagged for human review rather than filed silently. Every classification is recorded with its source, so a reviewer confirms in one click instead of re-reading the package.

We have our own required-documents checklist per program. Does it apply?

Yes — documents are classified against your checklist for the specific deal type, not a generic list. Completeness is measured against what your credit process actually requires.

Where do borrower documents live during processing?

Inside your governed environment, with access controls and an audit trail on every classification and extraction. The assembled file moves into your loan origination and document management systems through pre-built connectors.

How fast can we run our first live deal?

Intake reads formats the platform already understands — scanned PDFs, Excel, Word, web data. Setup is loading your checklists and connecting your intake channels: configuration, not a development project.

Bring your messiest borrower package.

Watch a raw inbound pile become one indexed, gap-checked lending file live in the demo.

Request a demo