- Before
- “I spend month-end chasing reviewers in fifteen cities, and I still can't prove which wording went out.”
- Now
- Starts the day with the agents' brief and five items that need her, each with one action, and routes around a reviewer on leave in one confirmation.
One factsheet, from English to fourteen markets
It is Wednesday, October 7, business day 5 of the September cycle at Quillfield Capital. The European Sustainable Leaders Fund factsheet, Class A EUR Acc, ISIN LU2614309872, owes 14 market versions by Thursday, 17:00 London. Here is how the agents and the people work through it, screen by screen, in the working solution.
- 0107:58, the morning brief
The cycle in four numbers, and the agents already talking
Hannah Okoro · Localization ManagerHannah's Today screen shows 1,284 language versions this cycle, 1,031 published, 168 with reviewers and 24 that need a person. On the left is a conversation with the agents. The Coordinator agent says German, Polish and Greek are at risk of tomorrow's deadline. The Back-translation agent says German paragraph 12 has the fund selling out of semiconductors when the English says trimmed. Messages carry buttons to act on them: open the German factsheet, or route the six Greek versions to the overflow agency while the Greek reviewer is on leave.
Coordinator agent: “I settled 15 of yesterday’s exceptions with the rules you approved; 24 need a person.”
- 0227 minutes, 8 steps
Plan, change detection, draft and four checks, each shown with its sources
The seven agentsThe Coordinator agent read the fund registration system: FS-0917 owes 14 market versions. The Intake agent compared the English with the approved August version and found 4 changed paragraphs, so only those were translated and 140 approved paragraphs were reused untouched. Then the Terminology agent checked 128 locked phrases, the Back-translation agent translated 196 paragraphs back on a different model, the Numbers agent checked 434 figures against the performance system and the Layout agent rendered 28 pages. Each step shows its confidence and what it read.
Limits the agents keep: “Never approve or release; people do.”
- 03Paragraph 12
„Aufgelöst“ reads back as “closed out”, so it goes to Lena
Back-translation agentIn the parallel translation view the English sits on the left and German (Germany) on the right, paragraph by paragraph, with one tab per market. Under every translated paragraph is its back-translation into English and a drift score. The draft says the position was „aufgelöst“, which reads back as “closed out”: drift 0.62 against a threshold of 0.25, though the Translation agent was 91% confident. The agent proposes „reduziert“, citing the approved August factsheet and glossary entry G-DE-214.
“The English says the fund trimmed its semiconductor position … the fund did not sell out.”
- 04One click on a lock
The past-performance warning, word for word
Terminology agentRegulated phrases show as locked chips inside the text. The German past-performance statement is T-DE-001, Compliance's approved wording v3: „Die Wertentwicklung in der Vergangenheit ist kein verlässlicher Indikator für künftige Ergebnisse.“ Its source is ESMA's guidelines on marketing communications, ESMA34-45-1272 ¶47, and MiFID II Delegated Regulation 2017/565 Art. 44(4)(e), and it is used in 187 versions this cycle. The registered fund name and ISIN are locked the same way.
“Nobody edits it in place, people or agents: a change goes through a proposal and Compliance approval (two people).”
- 05Paragraph 7
12.4% must read 12,4 % in Germany
Numbers agentLena Vogt, the in-country reviewer for the German markets in Basel, accepts the „reduziert“ fix with a reason code. That leaves one thing. The caption reads „12.4%“, but in Germany it must read „12,4 %“, with a decimal comma and a space before the percent sign. The value itself matches the performance system's record, 12.4, signed October 5. In German (Switzerland) the same figure correctly reads 12.4 %.
Numbers agent limit: never changes a figure silently, and a mismatch always blocks release.
- 06Every finding settled
She approves German (Germany), as the checker
Lena Vogt · In-country reviewerApprove German (Germany) stays disabled until every finding is settled. Lena picks the reason, “All findings settled; reviewed in full”, and approves. The version goes to Marketing Compliance for release, and the approval, with her reason, goes on the record.
“You are the language checker for this version. Marketing Compliance releases it after you; you cannot release it yourself.”
- 07One instruction
The same fix for Austria and Switzerland, shown before it is applied
Lena Vogt and the Translation agentAustria and Switzerland have the same paragraph 12. The agent offers to apply „reduziert“ there too and shows both versions first: back-translation drift after the change is 0.04, the figures are unchanged, and the Swiss number format is kept (12.4 %). Lena applies it to both, and both versions are then ready for her approval.
“Nothing changes until you confirm.”
- 08Where agents disagree
Both readings, not an average
Translation and Terminology agentsOn the German KID of the Global High Yield Bond Fund, the Translation agent keeps „Swing Pricing“ as the market uses the English term (88% confident). The Terminology agent proposes „Swing-Pricing-Verfahren“, the wording in the German prospectus §14. Both read back as “swing pricing”. The exceptions screen shows each agent's reading with its sources and asks the German reviewer which term the KID should use, and that decision can become a glossary rule once Compliance approves it.
- 09Transposed digits
“9 421 €” against €9,412: a figure that cannot be kept
Numbers agentOn the same fund's KID in French (Belgium), the moderate scenario after one year reads “9 421 €”. The English and the KID data of record say €9,412. The format is right, but the digits are transposed: the Translation agent drafted from memory of the August KID. Asked why it flagged it, the agent answers with both readings and their sources. The figure can be corrected or sent back to Product Governance, but it cannot be kept.
“We did not pick one quietly.”
- 10The second person
Compliance releases what the reviewers approved
Claire Donnelly · Marketing Compliance ReviewerIn Sign-off, Claire sees each document's approved versions with an evidence pack: the texts, every finding with its decision and reason, the figures checked and the locked phrases held. She releases six European Sustainable Leaders versions approved by five in-country reviewers to the content library, the fund website for each country and the distributor data feed, with a reason code. The other markets follow as their reviewers approve.
“You are the second person on every version: in-country reviewers approved the language; you release.”