SystemPortfolio Management & Manager Research

Investment Manager Oversight

Investment manager oversight that checks every sub-adviser's word against your own holdings, before the board meets

Every sub-adviser's word checked against your own holdings, before the board meets.

See one case, screen by screen ↓
demo26,368tests412 coded guidelines re-run on the fund's own holdings for 38 sleeves, every business day of the quarter
demo2breachesthe sub-advisers did not report, found and disclosed in the CCO report before the board book is due
target100%of sub-adviser certifications tested against your own holdings, not a sample
target2hoursof analyst review per sub-adviser each quarter, instead of about 1.5 days
In short

What is Investment Manager Oversight?

Investment manager oversight is the ongoing work of checking that the outside managers, or sub-advisers, running a fund's money follow their agreement, the fund's investment restrictions and the fund's compliance policies: collecting their certifications, guideline reports and due diligence questionnaires, testing what they say, and reporting to the board under Rule 38a-1. It is also called sub-adviser oversight, or external manager monitoring when the managers run an institution's own money. Investment Manager Oversight gives that team six agents that chase, read, re-test on the fund's own holdings and draft the CCO's section, while an analyst decides, a manager checks and the CCO signs.

AI in asset management: a buyer's guide to agentic AI for investment managers →

Updated

The problem

Why investment manager oversight still runs on email and trust

Investment manager oversight starts the day after quarter end. A fund that hires sub-advisers stays responsible for what they do, so the oversight team asks each one for a signed compliance certification, three monthly guideline reports, policy changes and, on the anniversary of the sub-advisory agreement, an annual due diligence questionnaire. The analyst chases them by email from a tracker spreadsheet, reads PDFs, spreadsheets and scans, some in German, French or Japanese, and files each one by hand. Then the CCO's section of the board book is drafted in a word processor, with the figures typed again.

The risk is in what nobody re-tests. A sub-adviser certifies "no breaches" against its own definitions, while the agreement defines an emerging market by one index provider and a rating bucket by the agencies its schedule names. A DDQ answer contradicts a Form ADV amendment and nobody compares them. A policy change is filed but never put to the board for approval under Rule 38a-1(a)(2). The board is told what the sub-adviser said, and the examiner finds the difference later.

typical$4millionSEC penalty in FY2025 against an adviser for not following a fund's own stated investment criteria
typical~300investment companiesexamined in the SEC review that found boards had not approved sub-advisers' compliance policies (2019)
typical200+fundsin the 2021 SEC review that found funds not monitoring each fund's own investment restrictions
Where one sub-adviser's quarter goes, in analyst hoursestimated
By hand12 days
With the solution2 days
  • Requesting and chasing certifications, reports and the DDQ3 → 0.3 d
  • Reading certifications and guideline reports4 → 0.5 d
  • Comparing answers with the agreement, last year's DDQ and Form ADV1.5 → 0.3 d
  • Logging exceptions and chasing explanations2 → 0.5 d
  • The board report section and the signatures1.5 → 0.5 d

Estimated split of about 1.5 analyst days (12 hours) per sub-adviser per quarter, by hand and with the solution; the 2-hour total is the design target.

How it works

How a quarter is overseen

Six agents chase, read, cross-check and draft; an analyst decides, a manager checks, the CCO signs.

What comes in
Documents in38 sub-advisers, 307 documents a quarter · certifications, guideline reports, DDQs, in any language
Agents at work
Chaser agentrequests and reminders
Then
Reader agentagainst the agreement
Change-watch agentDDQ and Form ADV
Then
Cross-check agenton your own holdings
Verifier agentsecond reading
Then
Board report agentevery line cited
A person decides
Analyst, Head of Oversight, CCOdecide, check, sign
What comes out
Breaches found that were not reported
Exceptions closed by two people
Board report signed and published
One case, step by step

One quarter of sub-adviser oversight, from the morning queue to the signed board report

Quillfield Capital's Funds Trust has 23 sub-advisers running 38 sleeves, $23.8 billion at September 30. Certifications were due October 14; the board book is due October 29 for the November 12 board meeting. Here is how investment manager oversight runs in the working solution, screen by screen: the agents do the chasing, reading and re-testing, and people ask, approve and sign.

  1. 01Tuesday, 8:45 a.m.

    The quarter on one screen, and one thing that matters

    Tomás Herrera · Oversight Analyst

    Tomás opens Today: 87 of 115 Q3 steps done, 11 of 23 quarters signed off, 5 exceptions open (2 high), 2 late, board book October 29. "Needs you" lists one next step each, starting with Marrow Bay. Beside it, the agents' overnight work, every line cited: the Cross-check re-ran 412 coded guidelines, the Verifier re-derived Marrow Bay, the Reader read Marrow Bay's certification and is reading Nordlys's Norwegian reports.

    Chaser agent: “Overnight the Cross-check found one thing that matters: Marrow Bay certified no breaches, and our own holdings disagree. Everything else moved as planned.”

  2. 02The Q3 cycle

    One row of stepping stones per sub-adviser

    Tomás Herrera · Oversight Analyst

    Every sub-adviser is a row of five stones: Requested, Received, Read, Exceptions, Signed. The agents move the stones on their own. Ashby Rook's guideline reports arrived password-protected, Sorrel Creek's certification is 4 days late and Ostrander & Vey's annual DDQ is late; a drafted request waits beside each late stone with Send and Edit. Harrowgate, Maison Corvel and Quarrystone are read and clean, ready to sign off in bulk.

    Chaser agent: “All 23 requests went out on October 1. Two are late; their reminders are drafted beside them.”

  3. 03One click

    The reminder is already written, from an approved template

    Chaser agent

    Reminder 2 to Bryan Castellanos, Sorrel Creek's CCO, copies Elena Sorensen and uses template Reminder 2 · v3, approved by Ruth Okafor. It cites the due date under section 9(b) of the sub-advisory agreement and asks for the certification and the September guideline report by Thursday, October 22. Tomás can approve and send, edit, or hold it with a reason.

    The Chaser never sends a new or edited message without a person's approval, and never changes a due date.

  4. 04Any language

    A Japanese guideline report, read beside the English

    Reader agent

    Kaede Asset Management's Q3 guideline report is five pages in Japanese. The Reader shows the original page next to an English rendering and takes four values from it: no guideline breaches, Japanese equity weight 98.2% (minimum 90%), largest issuer Sakuragawa Seiki 4.8% (maximum 5%) and cash 1.6% (maximum 5%), each with its page. The breach answer is marked "Matches our holdings".

    Figures come from the original, never from the English. The Verifier renders the page again with a second model and compares figure by figure.

  5. 055:40 a.m.

    26,368 tests on Quillfield's own holdings

    Cross-check agent

    Every night the Cross-check re-runs each sleeve's coded guidelines, 412 from 23 agreements with clause and page, for every business day of Q3: 412 × 64 days. Holdings come from portfolio accounting, reconciled to the custodian. Four differences: Marrow Bay and Lindenmoor unreported, Calder Moss's reported CCC breach confirmed, and Cobalt Reach's cash recorded as explained, because the agreement measures cash on a trade-date basis.

  6. 065:52 a.m.

    Marrow Bay certified no breaches; the holdings disagree

    Cross-check agent and Verifier agent

    Imogen Hale, Marrow Bay's CCO, certified that "no breaches occurred". Quillfield's holdings put the international value sleeve at 27.1% emerging markets on August 14, against a 25% cap in Schedule B §2(c): three days over, $38.1M over the cap at the peak. At 6:20 a.m. the Verifier re-derives all three days from raw custodian positions with a second model, and agrees.

    Verifier agent: “I agree: the difference is South Korea, 5.2% of the sleeve on August 14 […], which FTSE counts as developed and the agreement does not.”

  7. 07He asks

    “Why does Korea count?” — the answer cites the agreement

    Tomás Herrera · Oversight Analyst

    Tomás asks in the conversation beside the exception. The Reader answers with its sources: the agreement defines an Emerging Market Country as any country in the MSCI Emerging Markets Index (Schedule B §1(f), p. 13). Korea is in it. Marrow Bay's August report says it counted by "FTSE classification" (p. 4). Their 21.9% leaves out Korea's 5.2%; with it, 27.1%.

    The answer carries its sources and a confidence: 98%, with Schedule B p. 13, the MSCI list, the FTSE list and the August report.

  8. 08Wednesday, 7:52 a.m. London

    He approves the explanation request; Marrow Bay confirms

    Chaser agent and Reader agent

    Tomás approves the Chaser's request for explanation to Imogen Hale, copying Elena Sorensen. The reply arrives the next morning and the Reader reads it: Marrow Bay's compliance system applied FTSE country codes after a migration on August 3, the excess was sold on August 18, they remapped to MSCI on October 20 and will re-certify. The Cross-check confirms no loss: the trimmed positions realized a $0.41 million gain, kept by the fund.

    “There was no loss to the Portfolio.” — Marrow Bay's reply, filed under the sub-adviser and quarter.

  9. 099:06 a.m.

    Two people close it: a maker and a checker

    Hannah Lindqvist · Head of Sub-Adviser Oversight

    Tomás proposes closure with a reason code, "Breach confirmed: cured, no loss; disclosed to the board". Hannah opens the same evidence, the certification, the holdings for August 13, 14 and 17, the reply and the trade P&L, and checks and closes it: "Evidence complete; agree with the analyst." The Board report agent updates section 2(a) of the CCO report.

    “Closed · two signatures on the record · the board report is updated.” No one checks their own work.

  10. 10Signed

    The CCO signs the board report, the breach disclosed

    Ruth Okafor · Chief Compliance Officer

    The Board report agent drafted the CCO's quarterly sub-adviser section: scope and results, material compliance matters under Rule 38a-1(a)(4), other matters, policy changes for board approval under Rule 38a-1(a)(2) and outstanding items. Before she signs, Ruth sees the checks: 41 statements, each cited to a source; every material matter with a disposition; the Verifier has checked 64 figures. She signs v7, and Marcus Bell can publish it to the board portal.

    Board report agent: “I will not change a word of it; any edit now re-opens her signature.”

Who it’s for

Built for everyone who stands behind a sub-adviser's quarter.

The same quarter, seen by four of the people who carry it — what it looked like by email and spreadsheet, and what it looks like now.

TH
Tomás HerreraOversight Analyst, New York · 23 sub-advisers of the Funds Trust
Oversight Analyst
Before
Chases certifications by email, reads every page and mostly takes the sub-adviser's word: “Don't tell me they certified. Tell me whether it's true.”
Now
Starts from the one exception that matters, asks the agents why, approves their emails and proposes closures with a reason code.
HL
Hannah LindqvistHead of Sub-Adviser Oversight · the checker
Head of Sub-Adviser Oversight
Before
Counter-signs closures and quarters from a spreadsheet and a paper sign-off: “I close what I can trace back to a holding.”
Now
Checks each closure on the same evidence the analyst used, closes or returns it with a reason, and approves every coded guideline and agent version.
RO
Ruth OkaforChief Compliance Officer, Quillfield Funds Trust · owns Rule 38a-1
Chief Compliance Officer
Before
Signs a board section re-typed from many files: “If it goes to the board, it is cited and it is signed by me.”
Now
Signs a drafted section where every statement links to its source and every material matter has a disposition; any later edit re-opens her signature.
ES
Elena SorensenSub-Adviser Relationship Manager, London
Sub-Adviser Relationship Manager
Before
Sees a DDQ answer that contradicts a Form ADV amendment only if someone finds time to compare them: “Chase them firmly, but let me see the tone first.”
Now
Approves every escalation and sees this year's DDQ against last year's and Form ADV, each change cited to its page.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents chase, read, cross-check and draft; an analyst decides, a manager checks, the CCO signs.

Chaser agent

Plans each quarter's requests, sends them from the oversight mailbox with approved templates, reminds on day +1 and +3, escalates on day +5, reads replies, files attachments and asks for clean copies of locked or unreadable files.

  • Never sends a new or edited message without approval
  • Escalations need the relationship manager
  • Never changes a due date
Reader agent

Reads certifications, guideline reports, DDQs, policies and Form ADV in their own language, quotes every answer with its page, and codes each sub-advisory agreement's investment guidelines into tests with clause and page.

  • Figures from the original language only
  • Coded guidelines need approval
  • Below 90% confidence a person reads first
Cross-check agent

Re-runs every coded guideline on the firm's own holdings for every business day, with each agreement's own definitions, and compares the result with what each sub-adviser reported: investment guidelines compliance tested, not taken on trust.

  • Never closes an exception
  • Never contacts a sub-adviser
Verifier agent

Re-derives every exception and every quoted value with a second model from raw sources, with its own prompts.

  • Never edits another agent's work
  • Disagreements go to a person
Change-watch agent

Compares this year's DDQ answers with last year's and with Form ADV and regulatory filings, flags contradictions and lists sub-adviser policy changes that need board approval.

  • Never rates a sub-adviser
Board report agent

Drafts the CCO's quarterly sub-adviser section with every statement cited and every exception's disposition, and keeps it in step with the evidence.

  • Never signs or publishes
  • Edits after signature re-open it
Analyst, Head of Oversight, CCO, board liaison

Maker, checker, signer, publisher. The agents propose; a named person decides.

Ask in plain words

Ask about any sub-adviser, in plain words

Ask about any sub-adviser, document or exception, or tell the agents what to do. Every answer cites its source, and nothing happens without your approval.

Which certifications do our holdings contradict?

Two this quarter. Marrow Bay certified no breaches; Quillfield's holdings show the sleeve at 27.1% emerging markets on August 14 against a 25% cap. Lindenmoor certified no restricted-list purchases; the blotter shows 12,400 Corvane Systems shares bought on August 27.

Why does Korea count?

The agreement defines an Emerging Market Country as any country in the MSCI Emerging Markets Index (Schedule B §1(f), p. 13). Korea is in that index. FTSE has classed Korea as developed since 2009, and Marrow Bay's August report says it counted by "FTSE classification" (p. 4). Their 21.9% leaves out Korea's 5.2%; with it, 27.1%.

Was there a loss to the fund?

No. The excess was trimmed on August 18 at a realized gain of $0.41 million, which the fund keeps. Under the oversight policy a sub-adviser reimburses losses from an active breach; gains stay with the fund, so nothing is owed.

Which sub-adviser policy changes need board approval?

Two, under Rule 38a-1(a)(2): Tessellate amended its Code of Ethics (pre-clearance now two business days), and Granite Fen amended its valuation procedures (private credit valued monthly by an independent agent). Both are in section 4 of the CCO report.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The quarter's oversight cycleInvestment manager oversight at a glance: one row of stepping stones per sub-adviser, Requested to Signed, with drafted reminders beside the late ones and the agents' conversation.
TodaySteps done, open exceptions, late items and the board book date; one next step each, and what the agents did overnight, every line cited.
A reminder, ready to approveThe Chaser's second reminder for a late compliance certification, from a CCO-approved template, with Hold, Edit and Approve and send.
Original beside EnglishA sub-adviser's guideline report read in Japanese beside the English, each value quoted with its page and matched to the firm's holdings.
Due diligence questionnaire changesThis year's sub-adviser due diligence questionnaire compared with last year's and with Form ADV: 284 answers compared, a key-person change that contradicts the certification.
Cross-checks on your own holdings412 coded guidelines and 26,368 tests for the quarter, and each difference between what sub-advisers reported and the holdings, with how it was resolved.
An unreported guideline breachWhat the sub-adviser certified against what the holdings say, the emerging markets weight every business day against the cap, and the Verifier's second reading.
Ask the agentsAn analyst asks why a country counts; the answer quotes the sub-advisory agreement's definition and the sub-adviser's own report, with sources and confidence.
The sub-adviser's explanationThe sub-adviser's reply read and summarized: the cause, the cure date, and no loss to the fund, confirmed on the trade P&L.
Closed by two peopleThe analyst's proposed closure with its reason code and the Head of Oversight's check, both on the record, and the board report updated.
The CCO's board reportThe CCO's quarterly sub-adviser section for the Rule 38a-1 report, every statement cited, material compliance matters disclosed, signed and ready to publish.
Audit trailEvery action by people and agents with who, what, when, why and the evidence, hash-chained, with the export of the oversight file for examiners.
Your rulesWhat counts as material, the cross-check tolerance, the classification source, confidence thresholds, exception SLAs and heightened oversight — all settings.
Governance

Investment manager oversight built for the board and the examiner: cited, checked twice, signed.

Every value cites its pageEach answer, figure and agent statement links to the passage it came from, with the original language beside the English, and agent answers show how confident they are.
A second model checks every exceptionThe Verifier re-derives each exception and quoted value from raw sources with a model from a different provider. Below the confidence threshold, 90% by default, a person reads first.
Maker and checker, never the same personException closures, sub-adviser sign-offs, escalation emails, templates and coded guidelines need a second person. The CCO signs the board report and the board liaison publishes it. Reason codes are recorded on every decision.
Agents propose; people decideThe agents never send an unapproved new message, close an exception, sign, publish or change a due date, and a coded guideline changes only when a person approves it. They act under their own service identities and can never approve.
A hash-chained record for the examinerEvery action by people and agents is logged with who, what, when, why and the evidence, hash-chained, with a Verify chain check on the audit screen. One export builds the oversight file: board report, certifications, workpapers, emails, exception files and a manifest with a hash for every file.
Kept where it belongs, for six yearsFunds Trust records stay in the US region and SICAV records in the EU region, entitlements follow the fund range, and records are kept six years (Rule 38a-1(d) asks for five); Internal Audit or Legal can place a legal hold.
Configuration

Your oversight policy, not ours

What counts as material, how close a match must be and how fast each exception moves are settings. Every change is a proposal, approved and versioned.

SettingDefaultChoose from
Breach the sub-adviser did not reportMaterialDrives section 2 of the CCO report
Passive breach cured within 30 daysReport as other matterActive breaches, caused by a trade, are material
Cross-check tolerance0.05 percentage pointsHow far our figure may sit from the sub-adviser's before it counts as a difference
Classification sourceThe index provider each agreement namesPer sub-advisory agreement, with its clause
Agent confidence below which a person reads first90%Set per agent in Agents and models
Exception SLAsTriage 1 · explanation 5 · closure 20 business daysEach exception shows its next due date
Heightened oversightAfter any unreported breach, for two quartersShown in the sub-adviser directory and file
Reminders and escalationDay +1 and +3; escalation on day +5Escalation needs the relationship manager's approval
Connections

Works with the systems your oversight already runs on

Oversight mailboxrequests out, replies and attachments in
Portfolio accounting and custodiandaily holdings and trades for every sleeve, reconciled to custodian positions
Compliance systemfirm rules and the restricted list
Index, ratings and pricing dataindex constituents and country classifications, issuer ratings, security prices
Regulatory filings feedForm ADV and SEC filings for each sub-adviser
CRM, document management and board portalcontacts and notes, filing of every document, publishing the signed report
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of sub-adviser certifications tested against your own holdings, every business day of the quarter
every guideline
not a sample
typical
$4M
SEC penalty in FY2025 for not following a fund's own stated investment criteria
target
2hours
of analyst review per sub-adviser each quarter, instead of about 1.5 days
Todayabout 1.5 days per sub-adviser
With agentsabout 2 hours, by exception

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (SEC OCIE risk alert, November 7, 2019 — nearly 300 investment companies examined; SEC Division of Examinations risk alert, October 26, 2021 — more than 200 funds; SEC FY2025 enforcement, via Sidley, October 2025 — a $4 million penalty for not following a fund's stated investment criteria; Rule 38a-1, 17 CFR 270.38a-1). Quillfield Capital and every sub-adviser, person, fund and issuer named on this page are fictional — characters and sample data in the working solution.

Questions

What CCOs and oversight teams ask about investment manager oversight.

What is investment manager oversight?

Investment manager oversight is the ongoing work of checking that the outside managers, or sub-advisers, running a fund's money follow their agreement, the fund's investment restrictions and the fund's compliance policies: collecting their certifications, guideline reports and due diligence questionnaires, testing what they say, and reporting to the board under Rule 38a-1. It is also called sub-adviser oversight, or external manager monitoring when the managers run an institution's own money. Investment Manager Oversight gives that team six agents that chase, read, re-test on the fund's own holdings and draft the CCO's section, while an analyst decides, a manager checks and the CCO signs.

How do you test a sub-adviser's compliance certification against your own holdings?

The Reader codes each sub-advisory agreement's investment guidelines into tests with clause and page, and a person approves each one. Every night the Cross-check re-runs them on holdings from portfolio accounting, reconciled to the custodian, for every business day of the quarter, using the agreement's own definitions. When the certification says no breaches and the holdings say otherwise, it opens an exception and the Verifier re-derives it with a second model.

Does it review the investment manager due diligence questionnaire?

Yes. Investment manager due diligence starts from the annual DDQ: the Reader quotes each answer with its page, and the Change-watch compares this year's answers with last year's and with Form ADV and regulatory filings. In the working solution it compares 284 answers for one sub-adviser and finds a departure of the Head of European Equities that the certification left out, and it lists sub-adviser policy changes that need board approval.

How does it support the CCO's Rule 38a-1 report to the board?

The board hears about sub-advisers through the fund's Rule 38a-1 compliance program, and the Board report agent drafts the CCO's quarterly sub-adviser section from the evidence: scope and results, material compliance matters, other matters, policy changes for board approval and outstanding items, every statement cited. The CCO can sign only when every material matter has a disposition, and any edit after signing makes a new draft and re-opens her signature.

Can it read sub-adviser reports in German, Japanese or French?

Yes. The Reader shows the original page beside an English rendering and takes every figure from the original, never from the English. The Verifier renders the page again with a second model and compares figure by figure and name by name.

Does the AI email sub-advisers or close exceptions on its own?

No. The Chaser drafts requests and reminders from approved templates, and nothing new or edited is sent until a person approves it; escalations need the relationship manager. The agents never close an exception, never sign, never publish and never change a due date; a coded guideline changes only when a person approves it.

Do people stay in control of sub-adviser oversight?

Yes. The analyst proposes each closure and sign-off with a reason code, the Head of Sub-Adviser Oversight checks it, the CCO signs the board report and the board liaison publishes it. Nobody can check their own work, and every decision is on a hash-chained audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your sub-advisory agreements, oversight policy, request templates and the systems that hold your holdings — and it goes live once every quality gate has passed. A guided first-time setup connects the mailbox, imports sub-advisers, loads the agreements and maps sleeves to accounts. We will walk you through it on your own sub-advisers first.

See it on
your sub-advisers.

We'll run Investment Manager Oversight on a sample of your own sub-advisory agreements, certifications and holdings.