- Before
- Chases certifications by email, reads every page and mostly takes the sub-adviser's word: “Don't tell me they certified. Tell me whether it's true.”
- Now
- Starts from the one exception that matters, asks the agents why, approves their emails and proposes closures with a reason code.
One quarter of sub-adviser oversight, from the morning queue to the signed board report
Quillfield Capital's Funds Trust has 23 sub-advisers running 38 sleeves, $23.8 billion at September 30. Certifications were due October 14; the board book is due October 29 for the November 12 board meeting. Here is how investment manager oversight runs in the working solution, screen by screen: the agents do the chasing, reading and re-testing, and people ask, approve and sign.
- 01Tuesday, 8:45 a.m.
The quarter on one screen, and one thing that matters
Tomás Herrera · Oversight AnalystTomás opens Today: 87 of 115 Q3 steps done, 11 of 23 quarters signed off, 5 exceptions open (2 high), 2 late, board book October 29. "Needs you" lists one next step each, starting with Marrow Bay. Beside it, the agents' overnight work, every line cited: the Cross-check re-ran 412 coded guidelines, the Verifier re-derived Marrow Bay, the Reader read Marrow Bay's certification and is reading Nordlys's Norwegian reports.
Chaser agent: “Overnight the Cross-check found one thing that matters: Marrow Bay certified no breaches, and our own holdings disagree. Everything else moved as planned.”
- 02The Q3 cycle
One row of stepping stones per sub-adviser
Tomás Herrera · Oversight AnalystEvery sub-adviser is a row of five stones: Requested, Received, Read, Exceptions, Signed. The agents move the stones on their own. Ashby Rook's guideline reports arrived password-protected, Sorrel Creek's certification is 4 days late and Ostrander & Vey's annual DDQ is late; a drafted request waits beside each late stone with Send and Edit. Harrowgate, Maison Corvel and Quarrystone are read and clean, ready to sign off in bulk.
Chaser agent: “All 23 requests went out on October 1. Two are late; their reminders are drafted beside them.”
- 03One click
The reminder is already written, from an approved template
Chaser agentReminder 2 to Bryan Castellanos, Sorrel Creek's CCO, copies Elena Sorensen and uses template Reminder 2 · v3, approved by Ruth Okafor. It cites the due date under section 9(b) of the sub-advisory agreement and asks for the certification and the September guideline report by Thursday, October 22. Tomás can approve and send, edit, or hold it with a reason.
The Chaser never sends a new or edited message without a person's approval, and never changes a due date.
- 04Any language
A Japanese guideline report, read beside the English
Reader agentKaede Asset Management's Q3 guideline report is five pages in Japanese. The Reader shows the original page next to an English rendering and takes four values from it: no guideline breaches, Japanese equity weight 98.2% (minimum 90%), largest issuer Sakuragawa Seiki 4.8% (maximum 5%) and cash 1.6% (maximum 5%), each with its page. The breach answer is marked "Matches our holdings".
Figures come from the original, never from the English. The Verifier renders the page again with a second model and compares figure by figure.
- 055:40 a.m.
26,368 tests on Quillfield's own holdings
Cross-check agentEvery night the Cross-check re-runs each sleeve's coded guidelines, 412 from 23 agreements with clause and page, for every business day of Q3: 412 × 64 days. Holdings come from portfolio accounting, reconciled to the custodian. Four differences: Marrow Bay and Lindenmoor unreported, Calder Moss's reported CCC breach confirmed, and Cobalt Reach's cash recorded as explained, because the agreement measures cash on a trade-date basis.
- 065:52 a.m.
Marrow Bay certified no breaches; the holdings disagree
Cross-check agent and Verifier agentImogen Hale, Marrow Bay's CCO, certified that "no breaches occurred". Quillfield's holdings put the international value sleeve at 27.1% emerging markets on August 14, against a 25% cap in Schedule B §2(c): three days over, $38.1M over the cap at the peak. At 6:20 a.m. the Verifier re-derives all three days from raw custodian positions with a second model, and agrees.
Verifier agent: “I agree: the difference is South Korea, 5.2% of the sleeve on August 14 […], which FTSE counts as developed and the agreement does not.”
- 07He asks
“Why does Korea count?” — the answer cites the agreement
Tomás Herrera · Oversight AnalystTomás asks in the conversation beside the exception. The Reader answers with its sources: the agreement defines an Emerging Market Country as any country in the MSCI Emerging Markets Index (Schedule B §1(f), p. 13). Korea is in it. Marrow Bay's August report says it counted by "FTSE classification" (p. 4). Their 21.9% leaves out Korea's 5.2%; with it, 27.1%.
The answer carries its sources and a confidence: 98%, with Schedule B p. 13, the MSCI list, the FTSE list and the August report.
- 08Wednesday, 7:52 a.m. London
He approves the explanation request; Marrow Bay confirms
Chaser agent and Reader agentTomás approves the Chaser's request for explanation to Imogen Hale, copying Elena Sorensen. The reply arrives the next morning and the Reader reads it: Marrow Bay's compliance system applied FTSE country codes after a migration on August 3, the excess was sold on August 18, they remapped to MSCI on October 20 and will re-certify. The Cross-check confirms no loss: the trimmed positions realized a $0.41 million gain, kept by the fund.
“There was no loss to the Portfolio.” — Marrow Bay's reply, filed under the sub-adviser and quarter.
- 099:06 a.m.
Two people close it: a maker and a checker
Hannah Lindqvist · Head of Sub-Adviser OversightTomás proposes closure with a reason code, "Breach confirmed: cured, no loss; disclosed to the board". Hannah opens the same evidence, the certification, the holdings for August 13, 14 and 17, the reply and the trade P&L, and checks and closes it: "Evidence complete; agree with the analyst." The Board report agent updates section 2(a) of the CCO report.
“Closed · two signatures on the record · the board report is updated.” No one checks their own work.
- 10Signed
The CCO signs the board report, the breach disclosed
Ruth Okafor · Chief Compliance OfficerThe Board report agent drafted the CCO's quarterly sub-adviser section: scope and results, material compliance matters under Rule 38a-1(a)(4), other matters, policy changes for board approval under Rule 38a-1(a)(2) and outstanding items. Before she signs, Ruth sees the checks: 41 statements, each cited to a source; every material matter with a disposition; the Verifier has checked 64 figures. She signs v7, and Marcus Bell can publish it to the board portal.
Board report agent: “I will not change a word of it; any edit now re-opens her signature.”