- Before
- Six prospect meetings a week, proposals built at night. “I want to walk into Lorraine's meeting knowing what she really pays, not guessing from a fact sheet.”
- Now
- Opens a draft already read, priced and X-rayed, every figure cited; asks the agents what he needs, adds a disclosure and approves with a reason.
One prospect, three statements: the investment proposal generator at work
Lorraine Vance, 61, a retiring anesthesiologist in Scarsdale, New York, brings Quillfield Private Wealth three statements worth $2,371,640: a Harborline Securities wrap account, a Crestway rollover IRA and her late husband's account at a Zürich private bank, in German. She meets her advisor, Ethan Marsh, on Thursday, October 22, at 2:00 p.m. It is Tuesday morning. Here is what happens next, screen by screen, in the working solution.
- 01Tuesday, 6:04 a.m.
The agents worked overnight; three things need him
Ethan Marsh · Senior Wealth Advisor, CFPEthan's home screen shows what the agents did while he slept: the Statement Reader read Lorraine's three statements, the Cost Lookup agent priced her at 1.55% all-in, $36,776 a year, the Proposal Writer drafted v3 and the Marketing Review agent flagged three lines. Each message cites its source and opens it. Under “Needs you” there is one clear next step for each of three prospects.
“Draft proposal ready. One line needs its hypothetical disclosure before you can approve.”
- 02Statements
A German statement, read beside the English
Statement ReaderThree statements, 29 pages, 412 values read, and 3 of 3 totals reconciled to the statement before anything else runs. The Depotauszug from Privatbank Aldrich & Söhne AG is shown in German beside the English, and CHF 414,407.05 is converted at the September 30 closing rate of 1.2480: $517,180. On page 5 it finds the Depotgebühr, a custody fee of 0.35% a year, CHF 1,450.42 ($1,810), charged outside the funds.
“This custody fee is charged by the bank, outside the funds. It is not in the fund expense ratios, so the Cost Lookup agent adds it to her all-in cost.”
- 03Under 95% sure
Three values stop and ask a person
Jamie Ortiz · Client service associateValues below the 95% confidence threshold stop here; nothing is guessed. Page 7 of the Harborline statement was photographed skewed, so the Short Duration Income units were read twice at 93% and wait for a person to confirm. A handwritten “p.a.” on the Zürich fee page reads at 91%. Kestrel Biosciences shows no cost basis at all, so the Statement Reader drafts a request to Lorraine, sent from Ethan through the client portal.
The Statement Reader never uses a value under 95% confidence and never moves on if a total does not reconcile.
- 04The portfolio X-ray
What she really pays, against what Ethan proposes
Portfolio X-ray · Cost LookupHer 17 holdings sit on the left, X-rayed for cost per year, overlap and concentration; the proposed Quillfield Balanced Growth account sits on the right. The strip between them states the difference in plain terms: $14,880 a year less in total cost, all-in 1.55% → 0.92%, fund expenses 0.88% → 0.41%, risk score 68 → 54 inside her band of 48–58, overlap 71% → 18%, and her largest single stock, Kestrel, 9.8% → 4.0%.
“Cited: 3 statements, 13 fee tables, the risk model.”
- 05One click on a fund
Each fee from the fund's own prospectus page
Cost LookupEthan opens Harborline Large Cap Growth Fund A: $198,400 at a 0.98% expense ratio, $1,944 a year. The fee table comes from the prospectus dated March 1, 2026, page 4, for the exact share class: a 0.62% management fee, a 0.25% 12b-1 fee and 0.11% of other expenses; its maximum sales charge is 5.75%, paid at purchase. It overlaps 72% with Ardent Focused Growth Fund C, which she holds in a C share class at 1.79%.
The Cost Lookup agent never uses a fee older than the latest filing and never infers a share class it cannot see.
- 06In conversation
He asks; the agents answer with citations and act
Ethan Marsh with the agentsBelow the X-ray the agents' findings arrive as a conversation. The Transition & Tax agent has handed the two Swiss equity funds, likely PFICs for a US person, to Grace Whitfield on the Tax & Planning desk. The Risk Fit agent notes that Lorraine says she would sell after a 20% fall, yet held through 2022. Ethan asks what he should raise on Thursday, and gets three questions with their sources, saved to the meeting notes in the CRM.
Transition & Tax: “I have not planned their sale. The Tax & Planning desk will check with her CPA whether an election was made.”
- 07Every alternative
Five reasonably available alternatives, written down
Proposal WriterOne switch recalculates the strip for each alternative: keep as is ($36,776, 1.55%, risk 68); keep and convert the C shares ($35,182, 1.48%); Quillfield Core Index 60/40 ($14,508, 0.61%, risk 55); a brokerage account with the same funds ($10,874, 0.46%); and the recommended Balanced Growth ($21,896, 0.92%, risk 54). The cheaper ones are not hidden; each carries the reason it was not chosen.
Core Index 60/40: “Lower cost. Not chosen: no tax-exempt bond sleeve for her two taxable accounts and no active downside management, which she asked for (questionnaire Q6, Q8).”
- 08Risk fit
Inside her band, and one answer to confirm
Risk FitHer questionnaire of October 14, 2026, scores 54, band 48–58, moderate. Today's portfolio scores 68, ten points above, mostly because of 77.9% in equities and 9.8% in one stock; the proposal scores 54. In a 2022-style stress test today's portfolio loses 21.4% ($507,500) against 14.1% ($334,400) proposed, labeled hypothetical. Without the conflicting answer her score would be 57, still inside the band.
The Risk Fit agent never changes a client's answer; outside the band always escalates.
- 09Draft v3 · marketing review
A hypothetical line held until its disclosure is attached
Marketing Review · Ethan MarshThe Marketing Review agent checked the draft against the firm's rule library. A selective claim that a fund “has beaten its benchmark in 8 of the last 10 years” became the standardized 1-, 5- and 10-year net returns; “guaranteed lower costs” became “lower expected costs at current fee schedules”. The line “Over ten years, the savings could grow to $187,200” stays blocked until Ethan adds disclosure HYP-04 with its assumptions. Then he approves v4 as maker, with a reason.
“You approve proposal PRO-26-10418 v4 for Lorraine Vance. It goes to Robert Delgado, registered principal … You cannot review it as principal.”
- 10Before Lorraine sees a page
The principal reviews evidence, not a checkbox
Robert Delgado · Registered principalRobert's queue shows 24 proposals waiting in the New York branch on a one-business-day clock. For Lorraine's, the agents have prepared the evidence: Form CRS delivered on October 14 before the recommendation, statements reconciled, costs cited to 13 fee tables and 3 account fees, 5 alternatives with reasons, risk fit, the IRA transfer documentation under PTE 2020-02, the marketing lines cleared and the PFIC exception. He approves with a condition; only then can Ethan deliver it.
Robert's reason, on the audit trail: “Best interest supported; condition: PFIC tax review before Zürich sale.”