- Before
- Finds every answer in the books by hand, then checks it against what the team said last time — and against each investor's side letter.
- Now
- Opens each message with its reply already drafted, sourced and screened; decides, edits and sends.
One Monday in the Q3 close, from inbox to cleared
Day 12 of the Q3 close at Tamberlane Senior Lending Fund III — 47 investors, $1,396.4M of NAV. Kestrel Bay has sent 14 questions for its 20 October board. Here is the day, screen by screen, in the working solution.
- 01Monday, 07:52
The inbox is the work — with the letter writing itself beside it
Elena Marsh · Head of Investor RelationsElena opens her investor inbox: 7 open, 3 due today. Kestrel Bay's 14 questions are due at 17:00, with the investor's side-letter terms shown above the email — 1.00% fee size break, MFN tier A, the ILPA template every quarter. On the right, the Q3 letter to investors is drafting itself from the books — 5 of 6 sections done, every figure linked to its source.
- 0208:14
A software question arrives — and its reply drafts underneath
Grace Whitfield · Pemberly Mutual InsuranceGrace asks, for her risk committee on Thursday, what Fund III's exposure to software is and whether any of it pays in kind. The reply lands below her email: 12 loans to software borrowers, $326.8M at fair value — 23.4% of NAV, with a chip to the Q3 portfolio schedule, p.4. Three pay part of their interest in kind; all 12 are first lien and on accrual.
Side letter §5.1 — quarterly look-through holdings with NAIC designations — is marked “Applied”, and the file is attached.
- 03One click
Draft as if for another investor — and see what changes
Disclosure screenElena switches the same reply to Ostrander, a family office with no side letter. The look-through sentence drops out and joins the month-end marks as a hatched “Left out” block, each with the reason. Nothing in a Left out block is ever sent.
“Left out · Loan-level look-through with NAIC designations — Not in Ostrander’s side letter.”
- 0408:17
Approved and sent, three minutes after it arrived
Elena Marsh · Head of Investor RelationsBack on the Pemberly version, Elena approves and sends. The run log under the reply shows each agent's step — the request read, the figures found, the consistency check against the Q2 schedule, the side letter applied. The reply is logged in Pemberly's answered-request log with its 3 sources.
- 05Draft the 14 answers
Kestrel Bay's 14 questions, drafted in 3 min 40 s
The agentsThe request reader splits the email into 14 questions — 11 asked before by other investors, 3 new. The books reader pulls the facts at 30 September and ties them to NAV of $1,396.4M. The answer drafter writes 14 answers with 38 figures, each cited; the consistency checker compares 212 past statements; the disclosure screen applies Kestrel Bay's side letter.
- 06Flagged
The answer is right — but the fund said otherwise on 3 September
Consistency checkerQuestion 1 is drafted correctly: two loans on non-accrual, Ridgeline Home Health from 31 August and Calder Packaging from 30 September — $35.8M at cost, $24.2M at fair value (1.6%). But the checker finds that Harrowgate University Endowment was told on 3 September that the fund had no loans on non-accrual, three days after Ridgeline went on non-accrual.
“A correction is needed so both investors hold the same fact.”
- 07No source, no figure
A question the books cannot answer goes to its owner
Ben Castellano · Portfolio ManagerQuestion 9 asks about software loans underwritten on recurring revenue. No approved source holds that subset, so the answer drafter does not estimate it — it asks Ben. He answers from his phone: four loans, $118.4M at fair value, 7.8% of the portfolio. His answer becomes an approved source.
The answer drafter never states a figure that is not in an approved source.
- 08Cleared
A correction to Harrowgate, cleared by compliance
Ruth Adeyemi · Chief Compliance OfficerFrom the flag, Elena drafts a correction to Simon Feld at Harrowgate: the 3 September statement was not correct on that date, and at 30 September two loans are on non-accrual — $24.2M at fair value, 1.6% of the portfolio. Ruth clears it, and it goes out with today's answers.
- 09On the record
One fact, every investor
Consistency checkerThe fact register shows every statement ever made about non-accruals — the Q2 letter, library answer A-114, the Harrowgate email, the Eastlake call notes, the Kestrel Bay draft — each against the books. A-114 is retired, stale since 31 August, so it cannot be reused. The Harrowgate statement stays on the record, marked as contradicting the books.
- 10Day 12 of 60
The Q3 report, tied out before the final books land
David Okafor · Fund CFOThe same books feed the quarterly report: 5 of 8 sections drafted, 30 of 30 tie-outs passing, 1,284 figures each linked to the books. Two sections wait on the administrator's final trial balance (15 Oct) and the valuation letter (16 Oct), one on Ben's commentary. Q2 went out on day 58; Q3 is planned for day 44, with David's sign-off on 30 October.