- Before
- Approves rollovers under volume pressure, checking that the file is complete more than whether the reasons are Dana's own.
- Now
- Opens a file the Critic has already argued with, asks the agents about any line, and sends back or approves with a reason code and her signature.
IRA rollover analysis, one file from fee disclosure to signed transfer
Dana Whitfield, 58, left Kestrel Ridge Manufacturing on August 28, 2026 after 22 years, with $612,400 in its 401(k). Her advisor at Quillfield Wealth, Jordan Kessler, CFP, recommends rolling it to a Quillfield Advisory IRA. Here is what happens to that recommendation, screen by screen, in the working solution.
- 01Monday, 9:40 a.m.
What needs her, and what the agents did overnight
Renee Alvarado · Rollover supervisorRenee is a registered principal in New York. Her Today screen shows 26 files waiting for her, 4 due today and 1 overdue, out of 142 in the team queue. Overnight the agents read 214 documents for 58 new files, extracted 1,962 fees, priced 61 files three ways and drafted 61 rationales. First in her list: Dana Whitfield, with 4 Critic notes open.
Rationale Critic, 7:31 a.m.: “Questioned 11 drafts: 2 reasons would fit any client, 6 alternatives missing, 3 services not addressed.”
- 02The file
Three paths race 20 years from the same $612,400
Cost agentStaying in the Kestrel Ridge plan costs 0.31% a year all-in, $1,898. The Quillfield Advisory IRA costs 0.95%, $5,818 — $3,920 more a year. The Brightwater Medical Group 401(k), where Dana now works part-time, accepts roll-ins at 0.27%, $1,653. At one stated 6.0% rate for every path, after 20 years the ribbons end at $1,845,836, $1,622,714 and $1,860,668.
“Illustration only: 6.0% a year before costs for every path, costs taken yearly. Not a forecast; the value of services is not shown.”
- 03One click on a pin
Every fee opens its page and line
Fee Reader agentThe Fee Reader read 4 documents, 63 pages — the 404(a)(5) fee disclosure of Aug 14, 2026, the Q3 statement, the plan rules and Brightwater's fee disclosure — and found 14 fees, each at 0.93 confidence or higher. Fund expenses are weighted to her 5 holdings. A pin on the plan administrative fee opens page 3, line 3.2, with the working: 0.06% × $612,400 = $367.44 a year.
“Values below 0.90 confidence wait for a person before any agent uses them.”
- 04Before she decides
She asks the agents, in plain words
Renee Alvarado · Rollover supervisorRenee asks why the stable value fund is a problem. The Services agent answers that $148,200 — 24% of the balance — sits in the Kestrel Stable Value Fund crediting 3.10% at book value, and the fund is not available outside the plan. She asks whether the Digital Advice IRA would fit: the Cost agent says it costs 0.43%, $2,633 a year, but includes no planning, tax or Roth conversion work.
Services agent: “The rationale must say she gives this up and accepts it.”
- 05What she gives up
Ten differences, five that matter for Dana
Services agentThe Services agent compared 10 things Dana keeps or gives up on each path, from the plans' own rules. Five matter: the stable value fund, the Rule of 55 (penalty-free withdrawals end in an IRA until she is 59½ on September 12, 2027), Roth conversions, partial withdrawals and advice. Rationale v1 addresses none of them.
“The Services agent flags differences; it does not give legal or tax advice.”
- 06Sent back · SB-02
Sent back, with a reason code and a signature
Renee Alvarado · Rollover supervisorThe Rationale Critic passed v1 on 4 of 7 checks. Sentence 3 — “An IRA will give you more investment choices and greater flexibility to meet your goals” — holds for 1,288 of 1,612 September files; stable value, the Rule of 55 and the Brightwater plan are missing. Against what PTE 2020-02 and Reg BI ask for, 5 of 8 are met. The agents suggest SB-02; Renee decides, writes her note and e-signs.
Renee's note: “Sentence 3 would fit any client. Address the stable-value fund, the Rule of 55 and the Brightwater plan, and give Dana's own reasons.”
- 07Minutes later
He tells the agents what to fix
Jordan Kessler, CFP · Financial advisorJordan asks the agents to cite Dana's Roth conversion plan and the consolidation of her three accounts, and to answer the Critic's notes. The Rationale Drafter reads his CRM planning notes and her other two statements, then writes v2: partial conversions of about $48,000 a year in 2027–2030 inside the 22% bracket, her three accounts, $742,400 in all, brought into one, and what she gives up, stated and accepted. Eight sentences, 17 citations.
Rationale Drafter: “Working on v2. I will not submit it — you will.”
- 08Swap test: 0 of 20
Every check met, and one signature is enough
Renee Alvarado · Rollover supervisorJordan submits v2. The Critic passes 7 of 7 checks, and v2 holds for 0 of 20 comparable files. All 8 of the PTE 2020-02 and Reg BI items are met. At +$3,920 a year and +0.64 points, the file sits under the $5,000 and 0.75-point thresholds, so one principal decides. Renee approves with reason code AP-01 and her electronic signature.
“I reviewed the sources behind this decision.”
- 0910:06 a.m.
Dana signs, and only then does money move
Dana Whitfield · ClientThe plain-English disclosure goes to Dana by e-signature: the four paths in percent and dollars, why the IRA is still recommended for her, what she gives up, and how the firm is paid. She signs the fiduciary acknowledgment at 10:06 a.m. Only then is the direct rollover of $612,400 from Northlake Retirement Services to her rollover IRA released, kept separate from her contributory IRA.
“Released automatically only when the file is approved and the client has signed.”
- 10Every day
The retrospective review covers every file
Grace Liu · Compliance analystThe Review & Evidence agent re-checks every file the day it closes: the 7 Critic checks, the cost arithmetic, and that what the client signed matches what was approved. In 2026 that is 13,402 closed files, 100%. Grace tests a sample of 40 a month by hand — 360 so far, 98.6% agreement. 47 findings, 8 still open. The Q3 interim report waits for Miriam Castellanos, the CCO, to certify.
“Re-checked by agents: 100% — 13,402 files, not a sample.”