- Before
- Two or three jobs a day, a tailboard in the cab before each. “By the time I've filled the form, the crew's already on the truck.”
- Now
- Picks the job on the tablet and gets the hazards of this pole, this site and today's weather, each with its source. He owns the tailboard: he can add a hazard, change it or stop the job.
One crossarm job, from the cab to a signed tailboard
Tuesday 13 October 2026, Eastfield depot of Lumina Utilities. Line Crew 14 is due at pole P-11872, outside 214 Kestrel Road, at 07:30 to replace a cracked crossarm and two pin insulators on 11 kV feeder EF-07. Here is what happens next, screen by screen, in the working solution.
- 0107:12
Dario picks the job; the tailboard builds itself
Dario Kemp · crew lead, Line Crew 14On the tablet in truck T-214, Dario sees his three jobs for the day and picks the first, WO-4471828. The 11 kV span P-11871 – P-11873 is isolated under switching programme SW-26-3318 and permit PTW-26-08812; the 400 V circuit underneath stays live to keep 38 customers on supply. The job reader and the hazard and control writer put the first four hazards on the energy wheel from the work order and procedure SWP-DIS-112: the isolated 11 kV, the live LV 0.9 m under the crossarm, work at height from the bucket at 11 m, and the 38 kg crossarm that carries about 3,700 J if it falls from 10 m.
“Stored on the tablet · signal is not needed to build, review or sign”
- 02Seconds later
Five years of this site, added to the tailboard
Site history finderThe site history finder searches 5 years within 200 m and the same feeder section and adds five hazards, each tagged with its source. The one that matters most: near miss NM-2025-0614, two poles away. Also a patrol note of a wasp nest under this crossarm, a vehicle that struck pole P-11874 on Kestrel Road in 2023, Eastfield Primary School 180 m east with drop-off at 08:15 – 08:50, and Lumina's own 300 mm water main 1.2 m under the north footpath.
Back-feed from a customer generator — high energy · control room confirms the generator is locked off and tagged
- 03The source
Why the back-feed is on this tailboard
Site history finderEvery event opens on a street plan of Kestrel Road, poles P-11868 to P-11876, with the feeder, the live LV, the water main, the school and the cold store pinned. On 14 March 2025, Crew 6 isolated and earthed this section for a pole-top fuse change. On test before touch at P-11870 the line read 11 kV: Kestrel Cold Store's 250 kVA standby generator had started on loss of supply and back-fed through transformer TX-4471.
“Nobody was hurt; work stopped.” — near miss NM-2025-0614
- 0407:14
The forecast changes: gusts of 42 km/h from 10:00
Weather watcherAt 07:12 the forecast at the site was 9 °C, dry, no lightning within 50 km, gusts 34 km/h — under Lumina's 40 km/h limit for aerial devices. Two minutes later the weather watcher rechecks: gusts of 42 km/h from 10:00. The tailboard adds “Bucket work restricted above 40 km/h” with three direct controls: aerial work finished and the bucket stowed by 09:45, an anemometer reading at bucket height before each lift, and stop and lower the bucket if gusts pass 40 km/h.
10 hazards · 7 high energy · 7 of 7 with a direct control
- 05Before sign-on
The emergency plan, and a card that expired
Crew checker and Hazard and control writerThe emergency plan names the nearest emergency department — Eastfield General Hospital, Mill Lane, 6.2 km, 11 minutes — what to say when calling 112, Dario as bucket rescuer at the lower controls, Noel Fry with the first-aid kit and AED, the control room on radio channel 3 and the muster point. The crew checker reads every card against the roles the job needs and finds that Lewis Brandt's traffic controller card expired on 2 October. It proposes a swap; Dario accepts.
Crew checker: “Noel Fry (valid to Mar 2027) takes traffic control; Lewis moves to ground support.” — the crew lead decides
- 06Side by side
What yesterday's form would have said
Dario Kemp · crew lead“Compare with yesterday's form” puts the copied form next to this job. Yesterday's form had four lines — “Electrical — stay clear”, “Working at height — fall protection”, “Traffic — cones out”, “Slips and trips” — with no energy sources named and no site or weather. This job has ten hazards.
“6 of the 10 hazards — the back-feed, the live LV, the wind, the wasps, the water main and the school — would not have been on a form copied from yesterday.”
- 0707:19
High risk, so Priya approves it before work starts
Priya Holloway · distribution supervisor, EastfieldThe review router scores the job against Eastfield's high-risk rules and sends it to Priya with three reasons: the 400 V circuit stays live under the crossarm, the Kestrel Cold Store generator back-fed this section, and aerial work with gusts over the 40 km/h limit. On her laptop she sees every high-energy hazard with its direct control, the site and the live sign-on. She approves with one condition, and it goes onto the crew's tablet.
“Approved at 07:19 with a condition. Aerial work stops at 09:45. Anemometer reading logged before each lift.”
- 0807:23
The crew reviews it together, hazard by hazard
Line Crew 14At the truck, Dario opens “Review together”: one hazard at a time in large type, read aloud to the crew, with its energy, where it came from and its controls. The wind comes first. When all ten have been read, Dario marks “Crew has reviewed all 10”, and only then can the crew sign on.
“Review together · read each hazard out loud with the crew”
- 0907:26
Four signatures, each with time and place
Asha Mwangi, Lewis Brandt, Noel Fry, Dario KempEach person signs on the tablet in their role: Asha in the bucket, Lewis on ground support, Noel as traffic controller, Dario as person in charge and bucket rescuer. Every signature is stamped with the time and the place — P-11872 ±6 m. With the supervisor's approval in and every high-energy hazard controlled, the Start work button unlocks.
“Ready. Every high-energy hazard has a direct control; the crew has signed.”
- 1007:31
Filed, unchangeable, and still watching the wind
Review routerRecord TB-26-118204 is filed with 10 hazards, 7 high energy and 4 of 4 signatures, and work starts at 07:31. The record cannot be changed after sign-on; a change becomes a re-brief, signed again. The weather watcher keeps rechecking the forecast at the site every 30 minutes until the job is closed.
Re-briefs: “Wind — briefed before sign-on”