- Before
- Up to 40 new families a week in winter, each with five offices to call, while the student waits at home for a decision.
- Now
- Opens each arrival already enrolled, fed and with a ride planned, and decides the few items that need her with the evidence beside each.
One arrival in the McKinney-Vento program, from a motel to second period
Thursday, January 14, 2027. A fire at the Las Brisas Apartments in the neighboring Corvan Hills Unified district on Tuesday night left Lucía Herrera and her children, Sofía, 15, and Mateo, 8, in the Bayline Motor Inn inside Marlow Bay. At 8:15 a.m. Lucía arrives at Marlow Bay High School with no documents. Here is the next hour, screen by screen, in the working solution.
- 018:31 a.m.
The housing questionnaire, in the family's language
Luis Ortega · Enrollment clerk, Marlow Bay High SchoolLuis helps Lucía complete the housing questionnaire in Spanish on a tablet at the front office. The Intake agent reads it with the Spanish original beside the English, each answer tied to the clause of the law it meets. Question 4 is highlighted in both columns.
“Vivimos en un motel desde el martes, después del incendio en nuestro apartamento.” — “We have been living in a motel since Tuesday, after the fire in our apartment.”
- 028:33 a.m.
Eligible, with the statute's motel clause cited
Intake agentThe Intake agent proposes “Eligible · McKinney-Vento” at 97% confidence, citing §11434a(2)(B)(i) and the fire district's notice, and sets the primary nighttime residence for the state report: hotels and motels. One click on the citation opens the passage itself, with the motel clause highlighted. At 8:58 Luis checks the answers with Lucía; the liaison is the checker.
“are living in motels, hotels, trailer parks, or camping grounds due to the lack of alternative adequate accommodations”
- 038:44 to 8:52 a.m.
One arrival becomes nine tasks, each on its own clock
The agentsSofía is enrolled at Marlow Bay High at 8:44 with no documents asked, and is in class from 9:08. She is directly certified for free meals from lunch today, her transcript is requested from Corvan Hills High, a ride is planned from 3:05 p.m. today, and the best-interest determination and the notice are drafted in Spanish. On the left, today's 9 new arrivals across Marlow Bay Unified.
“3 decisions need you · Decide 3 items”
- 048:52 a.m.
A ride by 3:05, then a new bus stop
Transport agentFrom the Bayline Motor Inn to Marlow Bay High is 2.6 miles. The agent compares three options: a contracted ride Thursday and Friday, then stop 14-22A on route 14 from Tuesday, for $82; a transit pass with a transfer, 46 minutes, $32 a month; and mileage, not possible because the family has no vehicle. Monday is Martin Luther King Jr. Day. Transportation coordinator Ray Castellano confirms option A at 9:10, paid from the Title I homeless set-aside, $18,420 of $46,000 left.
“47 h 19 min left of 48 hours”
- 05Same screen
Mateo keeps his school, and the cost is shared
Transport agentMateo stays at his school of origin, Juniper Ridge Elementary in Corvan Hills Unified. His ride across district lines is $58 a day, and the agent drafts the equal split the statute sets when the two districts have not agreed otherwise: $29 for Marlow Bay Unified and $29 for Corvan Hills Unified, ready to send to the Corvan Hills liaison.
- 069:04 a.m.
Best interest, with the family's request first
Best-interest agentThe law presumes the school of origin, Corvan Hills High, 11.2 miles away, except when that is contrary to the parent's request (§11432(g)(3)(B)). Lucía asks for Marlow Bay High, 2.6 miles away. The draft quotes her first, then lists the student-centered factors for both schools — distance, courses, attendance, health and safety, special services, activities — each with its source, and drafts the notice of rights in Spanish.
“Marlow Bay High School. Her cousin studies here and Corvan Hills is very far from the motel.”
- 079:12 a.m.
She decides, one step at a time, with the evidence beside it
Danielle Fortier-Mwangi · Homeless education liaisonDanielle opens Sofía's board and presses “Decide 3 items”. Step 1 of 3 shows the proposal — “Sofía Herrera is eligible: she has lived in a motel since Tuesday, after a fire” — with its citations to the questionnaire, the statute and the fire notice, and who has touched it: prepared by the Intake agent v3.2 at 8:33, checked with the family by Luis Ortega at 8:58. She can approve, change it with a reason code, leave it for later or ask the agents about it.
Nobody approves their own work: the person who prepared a decision cannot be its checker.
- 089:19 a.m. · signed
Three decisions, six minutes
Danielle Fortier-Mwangi · Homeless education liaisonEligibility approved at 9:14, the ride at 9:16, the best-interest determination signed at 9:18, and the notice sent to Lucía in Spanish at 9:19. Sofía was in class at 9:08, 53 minutes after arriving, and her first ride is at 3:05 p.m., 6 h 34 min after she was identified. Every decision is on the audit trail with its evidence, reasons and signatures.
- 09The same morning
When it is unclear, a conversation, not a verdict
Intake agentGrace Adeyemi, grade 2 at Harbor View Elementary, has lived with her grandparents since August; the questionnaire does not say why. The agent's confidence is 58%, below the 85% threshold, so it writes no finding: it writes four plain questions for a short call with her mother. Only a person decides, and a “not eligible” goes to the Director of Student Services for a second signature.
- 10A placement change
Foster youth: the same seat, agreed with child welfare
Teresa Vance-Okoro · Foster care point of contactJaylen Okafor-Price, grade 7, moved on January 13 to a foster home 14.2 miles from Kessler Point Middle, his school of origin. The Foster care coordination agent read the notice from the child welfare agency portal and drafted the agenda for the joint best-interest meeting, Friday at 10:00 a.m., with Teresa, caseworker Priya Deshmukh, the foster parents, Jaylen and his counselor. His ride is $64 a day against $11 for a bus seat; the extra $53 is shared, $26.50 each, under the 2025 local agreement, which Priya agrees in the portal.
Caseworker note: “wants to stay at Kessler Point with his robotics team”.