Rotable repair management that checks warranty before a quote is paid, and brings every unit back to the shelf sooner
Every rotable back in stock sooner, and every warranty repair recovered.
See one case, screen by screen ↓Rotable Repair Management tracks each rotable from removal through repair and warranty back to stock, for component teams. Eight AI agents put every serialized unit on one repair loop, check warranty against the shop's clause and the release certificate before any quote is approved, set quotes against past repairs, chase late shops from their own contracts, protect the shelf and draft warranty claims. The component repair manager approves, edits or rejects every claim, quote and routing.
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Rotable repair management, also called component repair management, is the work of getting every serialized, repairable part — a generator, a pump, a flight computer, a wheel — from the aircraft to an outside repair shop and back to the shelf. A carrier of about 300 aircraft has around 1,300 units in that loop on any day, each tracked across the maintenance & engineering system, spreadsheets, shop portals and email. Every day of repair turnaround has to be covered with float stock.
The money leaks at the quote. The planner approves it in hours because the unit's absence is costing float, and checking warranty means finding the last repair order, its FAA Form 8130-3, the shop's warranty clause and the flight hours since installation — by hand. So in-warranty repairs get paid twice, quotes are not set against past repairs of the same finding, late shops are found when the shelf runs dry, a unit removed three times in nine months is shipped to the shop a third time, and a shop's denial of a claim is accepted because nobody has time to assemble the rebuttal.
Estimated split for one quote on a unit that turns out to be under warranty, from quote to claim, by hand and with the solution.
Eight specialist agents capture each removal, check warranty before every quote, chase late shops and draft the claim; the component manager decides.
Rotable repair management at Corvane Airways, told through one integrated drive generator. On Thursday, October 15, 2026, Meridian Electric Power Services has quoted $48,200 to repair IDG S/N 7731 — a unit Meridian itself repaired eleven months ago. Here is what happens next, screen by screen, in the working solution.
Marcus opens the repair loop: one circle of six stages with 1,284 units on it — 96 removed, 212 shipping, 341 at shop, 38 in warranty check, 486 in repair, 111 back to stock. Average turnaround is 47 days against a 35-day target, 63 units are late at the shop and $3.86M of warranty has been recovered this year. The selected dot is IDG S/N 7731, with the agents' note beside it, and under it, Needs you: 6.
“Proposes: Reject the quote and send warranty claim WC-2610-031 for $48,200.”
Open the unit and the agents' work reads as a conversation, each line with its source. The Removal reader captured the removal on Oct 9 from tech log TL-ORD-55218 and opened repair order RO-2026-20417. The Quote analyst set Meridian's $48,200 against twelve past repairs with the same bearing finding: median $31,400, $24,900 to $39,800. The rotor assembly ($14,600) was replaced in only 1 of 12. If the warranty were refused, it would counter at $32,000.
Quote against history: “+54% over median.”
The Warranty checker found Meridian's repair agreement §9.2 and the last repair, RO-2025-11842, released on Form 8130-3 MEP-25-11842 and shipped Nov 18, 2025. The unit has flown 1,900 of 4,000 flight hours in 11 of 18 months, and the teardown blames the bearing fitted at that repair. Every citation opens the passage the agents read.
§9.2: “Repaired units are warranted against defects in material and workmanship for 4,000 flight hours or 18 months from the date of shipment, whichever occurs first.”
The Verifier works from the maintenance records and the release certificate alone, and agrees: 1,900 of 4,000 hours, 11 of 18 months. Marcus asks for the checks again and watches each step run in under a second — tech log, last repair, clause, independent re-check, quote history, shelf, claim — then the hand-off to him.
“Same result as this morning. 6 sources read · 97% sure · handed to the Component Repair Manager.”
Claim WC-2610-031 for $48,200 is written to Meridian's warranty desk: the last repair, the installation on N812CV, the removal for low oil pressure after 1,900 flight hours and 11 months, the failed bearing and §9.2. It rejects quote QT-MEP-55021 and asks for the repair at no charge within the 21-day turnaround of Schedule B. The evidence pack holds four documents, and the Verifier's five checks all agree.
The Claim drafter asks one question first: §9.4 also makes Meridian pay the freight both ways on an accepted claim, $640 — add it to the claim?
Marcus asks what happens to stock at ORD. The Pool planner answers: 2 serviceable IDGs against a minimum of 3, and S/N 6624, repaired at Meridian, is on the ORD shelf Friday, Oct 16 with a $3,200 overnight expedite — no aircraft waits. He types “Ask Meridian for 21 days” and the Shop follower adds the 21-day turnaround and its 1% a day late credit to the claim. He rejects the quote with the reason code “Covered by repair warranty”, ticks the statement and approves the claim.
“Decided. Quote rejected and claim sent. Everything is in the audit trail.”
The audit trail shows the morning entry by entry: the Warranty checker's finding at 8:20 am, the Verifier's agreement at 8:24, the quote comparison, the claim draft, the Pool planner's expedite proposal, Marcus's rejection at 8:48 and his approval at 8:51, and the claim sent to Meridian's warranty desk with four documents and a 30-day reply clock. It exports as CSV and as an evidence pack.
“Append-only · each entry signed.”
Aldergrove Hydraulics quoted $18,950 for engine-driven hydraulic pump S/N 2286 against a median of $12,400 over 14 repairs. The quote replaces the pump housing; the teardown says the housing is within limits, and it was replaced in only 2 of 14. Warranty was checked first — outside Aldergrove's 3,000 flight hours or 12 months, and the Verifier agrees. Proposed: counter at $12,900.
“No quote reaches “approve” until the warranty check has run.”
Air cycle machine S/N 5012 has been at Cobalt Pneumatics 44 days against a 25-day turnaround, and reminders of Oct 5 and Oct 12 were not answered. §7.3 of the repair agreement allows escalation to the account director after 10 days late and two unanswered notices, so the Shop follower drafts the letter: a ship date within two business days, late delivery credits under Schedule B from day 26. It waits for a person to approve and send.
Routine first reminders go under a standing approval; escalations always need a person.
SFO holds no serviceable auxiliary power unit against a minimum of 1, because S/N 0418 is 7 days late at Harbor APU Services. The Pool planner prices three ways out: an exchange APU from the pool at SFO on Oct 17 for $96,000, moving the ORD spare for $4,800 and leaving ORD at 0 of 1 for 9 days, or waiting for the promised Oct 19. Above $75,000 the exchange needs the Director of Materials to co-sign.
“Agents never book an exchange or change a minimum.”
The same repair loop, seen by five of the people who carry it — what their week looked like, and what it looks like now.
Eight specialist agents capture each removal, check warranty before every quote, chase late shops and draft the claim; the component manager decides.
Captures every removal from the tech log and the maintenance system, records the reason as written and the hours and cycles since installation, opens the repair order to the shop in scope and spots repeat removals.
Before any quote is approved, finds the last repair, its Form 8130-3 or EASA Form 1 and the shop's warranty clause, and counts flight hours, cycles and months since shipment.
Re-derives each warranty and quote finding from the source records alone, then agrees or disagrees.
Reads the teardown and the quote and sets each line against past repairs of the same part with the same finding, and against contract caps, then drafts the counter or the rejection with its reason.
Watches days at each shop against the contract turnaround, drafts follow-ups and escalations from the contract's own clauses, reads the shop's replies and updates promised dates.
Drafts component warranty claims and rebuttals with the clause cited and the evidence pack attached — the repair agreement, the release certificate, the tech log and the teardown.
Links late and covered units to serviceable stock by station and prices the fix — expedite, rotable exchange or loan — with the date the shelf would run short.
Scores every shop on turnaround, on-time delivery, quotes against history, no fault found and warranty claims accepted, and drafts the quarterly review notes.
Approve every claim, quote and stock action. The agents propose; a named person decides.
Ask in plain words, or tell the agents what to do. Every answer comes with its sources, and nothing goes to a shop until a person approves it.
Is IDG 7731 under warranty?
IDG S/N 7731 came off N812CV at 1,900 hours. Meridian's §9.2 warrants it for 4,000 hours or 18 months, so the $48,200 quote should be claimed, not paid.
Which shops are late?
63 units are past contract turnaround. The worst: air cycle machine S/N 5012, 44 days at Cobalt against 25, two reminders unanswered. Follow-ups for 5 more are drafted on Shops.
Where will a shelf run dry?
Two shelves are below minimum: IDG at ORD (2 of 3) and the APU at SFO (0 of 1). The options are priced on Pool.
What if Meridian denies it?
The Claim drafter drafts a rebuttal from the teardown and §9.2 for Owen Brandt to review, and the reply clock keeps running: 30 days from sending. The quote stays rejected until a person decides otherwise.
13 screens from the working solution, on its sample data. Pick one to see it large.
The thresholds and rules the agents follow are settings. Only the Materials Systems Administrator changes them, and every change is logged.
| Setting | Default | Choose from |
|---|---|---|
| Co-signature above | $75,000 | Any amount the administrator sets |
| Quote “above history” at more than | 15% over the median | Any percentage over the median of past repairs |
| Warranty candidate within | 90% of hours or months | Any share of the warranty's hours or months |
| Late after contract turnaround plus | 0 days | Any number of days |
| Reply clock for claims | 30 days | Any number of days from sending |
| Repeat removals before a hold | 3 in 12 months | Any count, proposed as a reliability hold |
| No quote is approved before the warranty check | On | On · Off |
| First reminders to a late shop go under a standing approval | On, set by Teresa Lindqvist | On · Off · escalations always need a person |
Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.
“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate (the hours split) · “typical” = published figures (CLAviation, repair turnaround of 30 to 90 days and warranty tracking by serial, 2025 · Aircraft Commerce no. 131, about $1M of rotables per aircraft, 2020 · IATA with Oliver Wyman, $3.1B extra maintenance cost from supply-chain failure in 2025). Forms and standards named: FAA Form 8130-3 · EASA Form 1 · 14 CFR Part 145 repair stations · ATA Spec 2000. Corvane Airways, Meridian Electric Power Services, Aldergrove Hydraulics, Cobalt Pneumatics, Harbor APU Services, the other repair shops and the people named on this page are fictional — characters and sample data in the working solution.
Rotable Repair Management tracks each rotable from removal through repair and warranty back to stock, for component teams. Eight AI agents put every serialized unit on one repair loop, check warranty against the shop's clause and the release certificate before any quote is approved, set quotes against past repairs, chase late shops from their own contracts, protect the shelf and draft warranty claims. The component repair manager approves, edits or rejects every claim, quote and routing.
No quote can be approved until two agents have checked warranty. The Warranty checker finds the last repair order, its FAA Form 8130-3 or EASA Form 1 and the shop's warranty clause and counts flight hours, cycles and months; the Verifier re-derives it from the records on its own. A covered unit becomes a drafted warranty claim with the evidence attached, not a purchase order. The component warranty claim goes to the shop before any money goes out, instead of being chased after the invoice is paid.
The Quote analyst reads the teardown and sets each quote line against past repairs of the same part number with the same finding, across every shop, and against contract caps. In the working solution a $48,200 generator quote sat 54% over a $31,400 median, with a rotor assembly replaced in only 1 of 12 past repairs. It drafts the counter or the rejection; a person decides.
Repair order tracking runs to the shop and back: every unit at a shop shows its days against the contract turnaround, the shop's last message and the promised date. The Shop follower drafts follow-ups from each agreement's turnaround clause, reads the replies and drafts the escalation the contract allows. A shop portal that does not answer shows as an error with a retry, so stale data is visible.
Yes. The Pool planner links every late or covered unit to serviceable stock by station and prices the cheapest fix — an expedite, a rotable exchange from the pool or a loan — with what each costs. The rotable pool planner approves the option and is the one who changes a station minimum. The aim is 10% less float on covered part numbers.
Yes. The agents read, compute, draft and propose; they never send, approve, book or pay. Every approval, counter, rejection and claim takes a reason code and a signed statement, the Director of Materials co-signs above $75,000, and only first reminders to a late shop go out under a standing approval a person set.
It reads the maintenance & engineering system, the electronic tech log, purchasing and accounts payable, shop portals and vendor e-mail, ATA Spec 2000 repair order messages, carrier tracking and the document store that holds FAA Form 8130-3, EASA Form 1, teardown reports and repair agreements. Routing follows each shop's 14 CFR Part 145 ratings.
The Agentic Solution Engine builds and deploys it from your requirements and documents — your repair agreements, a sample of repair orders and quotes, and your approval limits — and it goes live once every quality gate has passed. We will walk you through it on your own repair loop first.
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1-min demoWe'll run Rotable Repair Management on a sample of your own repair orders, quotes and repair agreements.