SearchHealth, Safety & Environment

Safety Procedure Search

Safety procedure search that answers with the ruling, the limit and the rule in force — at the point of work

The rule in two seconds on site, with the clause behind it.

See the demo Book a demo

See one case, screen by screen ↓

target100%of rulings cited to the clause in force, before the work starts

target1working dayfor a rule gap or an Arabic–English mismatch to reach the safety rules manager

demo59of 60rulings agreed by the safety team in its weekly sample, weighted to high-energy topics — no ruling wrong

demo1.8sfrom “Can I work 2 m from an 11 kV conductor?” to NO, minimum 3.0 m, with Rule 4.3.2 quoted

The problem

Why crews guess at the safety distance

A utility's safety rules are long and specific. At Lumina Utilities they fill 11 sources — the Electrical Safety Rules (Rev 9, 186 pages, 412 clauses), 40 operational safety procedures, the water treatment, confined-space and contractor procedures, the state regulations and 23 bulletins: 2,486 clauses in English and Arabic, revised several times a year. Under an energised 11 kV line or at the door of a chlorine store, the crew lead pages a binder or a PDF on a phone, or radios the control room and waits. Under time pressure people answer from memory, and memory is the revision before last.

Revisions change details that matter. ESR Rev 9 added “any object they are holding or handling” to Rule 4.3.2 after a cross-arm carried on a shoulder came within 2.1 m of a live 11 kV conductor. Translations drift: the Arabic text of the chlorine store rule says 1 ppm where the English says 0.5 ppm. And questions no rule answers never reach the person who owns the rulebook, so the same gap is guessed at again next week. EEI reports that while the total recordable incident rate has fallen for 30 years, the utility rate of serious injuries and fatalities has plateaued over the last decade. Those come from high-energy work: approach distances, isolation, confined spaces and chemicals, the work these rules govern.

typical42.8%of workplace electrical fatalities caused by contact with overhead power lines (ESFI analysis of OSHA data)

typical13.8per 100,000power-line installers killed at work in 2024, against 3.3 for all workers (BLS CFOI)

Where a crew's minutes go on one safety questionestimated

By hand15 days

With the solution2.2 days

Finding the right rulebook and the revision in force3 → 0.1 d
Paging to the clause and the table row for this voltage or reading4 → 0.1 d
Radioing the control room or a supervisor and waiting3 → 0 d
Working out what would make the job allowed — permit, barriers, authorisation2 → 1 d
Briefing the crew, in English and Arabic3 → 1 d

Estimated split for one question asked on site, in minutes, by hand (10–20 minutes, from walk-throughs with crews) and with the solution.

How it works

How a question becomes a ruling

Six agents find the clause, check it is in force in both languages and lead with the ruling; the person in charge decides.

What comes in

Question in11 rulebooks · 2,486 clauses, English and Arabic

Agents at work

Question readervoltage, distance, task

Then

Rule finderrevision in force

Then

Ruling writer

Rule checker

Lessons matcher

Then

Rule gap reporterto the rule owner

A person decides

Person in chargedecides the work

What comes out

Ruling and limit

Rule quoted

Gap to owner

One case, step by step

One question at the pole, from the ruling to a briefed crew

Tuesday 13 October 2026, 07:42. Khalid Mansour's crew is changing a cross-arm on pole HR-1147, beside feeder F12 Saltmarsh, live at 11 kV. The MEWP will put a lineman about two metres from the nearest phase. Here is what happens next, screen by screen, in the working solution.

0107:42
The ruling comes first: NO
Khalid Mansour · Overhead line crew lead
Khalid types, or says, “Can I work 2 m from an 11 kV conductor?” The job is already known: pole HR-1147, feeder F12 Saltmarsh 11 kV live, a cross-arm change from a MEWP, his authorisation AP-HV-OH valid to March 2027 and the offline copy of ESR Rev 9 on his phone. The answer leads with a red NO and the limit — minimum 3.0 m without barriers — then the cite: Electrical Safety Rules, Rev 9, Rule 4.3.2, in force since 1 March 2026.
“At 2.0 m you would be 1.0 m inside the safety distance for 11 kV.” · Ruling in 1.8 s
02Drawn to scale
The limit, the ways it becomes allowed, and the rule word for word
Ruling writer and Rule checker
A gauge draws the conductor, the 0.8 m barrier line, the 3.0 m limit and the 2 m he asked about. Under it, three ways the work becomes allowed, each with its own rule: F12 made dead and earthed under a Permit to Work (Rule 6.1); insulating barriers fitted by an Authorised Person, then 0.8 m (Rule 4.4), which Khalid's AP-HV-OH covers; or live work by the live-line team under Rule 4.5, which needs LL-HV. Rule 4.3.2 is quoted with Table 4.1 and the 11 kV row highlighted.
Live work: “Needs authorisation LL-HV; AP-HV-OH does not cover it.”
03In the rulebook
The clause in its place, and what Rev 9 changed
Rule finder
One click opens Section 4 of the Electrical Safety Rules at page 47, Rule 4.3.2 highlighted. The margin says it was asked 37 times in the last 7 days, that Rev 9 made objects held or handled count, and that the Arabic text was checked, numbers matching. The side panel compares Rev 8 with Rev 9 and lists the two lessons on this rule.
“Rev 9 added ‘or any object they are holding or handling’ after lesson LL-2024-088”
0407:44
Khalid decides: take the feeder out
Khalid Mansour · person in charge
The person in charge decides the work, not the agents. Khalid requests a planned outage of F12 Saltmarsh for 09:30 to 12:30. The request carries the reason — work inside 3.0 m, ESR Rule 4.3.2, Rule 6.1 permit — and the customers affected: 186, with 2 on the priority register called first. At 07:46 Tom Reyes in the control room sets Permit to Work PTW-26-3318 for 09:30.
Agents never switch, isolate or issue permits — the person in charge decides.
05In Arabic
The same ruling, in the reader's language
Rule checker
Three of the five on this crew read Arabic. One switch shows the ruling as لا with the limit, the gauge and Rule 4.3.2 quoted from the rulebook's own Arabic text. The rule checker matched 3.0 m and 0.8 m to Table 4.1 in both texts before the ruling reached the screen.
“Every number matches the clause, in English and Arabic”
0607:48
Pinned to the job briefing, read by every phone
Khalid Mansour · person in charge
Khalid pins the ruling to the HR-1147 briefing, beside the wind limit for MEWP M-14 (stop above 12.5 m/s at the platform, OSP-31 §6.3) and the earthing rule (Rule 6.4). The checks before anyone goes up include the 3.0 m line marked with a slew limit and a spotter with no other duty, Yousef Darwish. He sends it to crew phones: all 5 acknowledge between 07:48 and 07:52, Ravi Menon of Falcon Line Services in Arabic.
“Briefing sent to 5 phones, each in the reader’s language”
0707:31, Cedar Hill WTW
A reading inside the limit is still a NO
Maryam Saleh · Water treatment operator
Earlier that morning, at chlorine store CS-2, Maryam asked whether she could go in alone with the detector at 0.3 ppm. NO: two people, always, and enter only below 0.5 ppm — the reading is within the limit, but entering alone is never allowed. The rule checker found the published Arabic of WTP-CL-07 §3.4 says 1 ppm, ruled on the stricter 0.5 ppm, and matched incident LL-2025-047: an operator alone at 0.4 ppm, 1.8 ppm in 90 seconds.
“This ruling uses the stricter 0.5 ppm, and the mismatch is with Leila Haddad as gap G-116.”
08No guess
When no rule answers, it says so
Rule gap reporter
Omar Fakhoury, pump station technician at Ridgeway WTW, asked what gas readings let a crew re-enter wet well PS-14 after a break. The best clause, CSE-02 §5.3, sets readings for the first entry only; its match score of 0.61 is below the 0.80 threshold, so the ruling is a grey NO CLEAR RULE. The nearest rule is shown, the 2023 near miss with H₂S at 14 ppm after a pump restart is matched, and the question goes to the rule owner as gap G-117.
Ruling writer: “No clear rule · not guessed”
09Within one working day
Leila decides the gap, with the evidence
Leila Haddad · Safety rules manager
Five gaps wait for Leila: conflicts, rules that say nothing, and the chlorine mismatch. For G-116 she sees what the rule checker found — the English, the controlled text, says 0.5 ppm; 9 of the week's 24 chlorine-store rulings were read in Arabic; every ruling used 0.5 ppm — the clause in both texts, and a fix drafted but not published: correct the Arabic and reissue Rev 4.1 to Cedar Hill and Ridgeway. She can correct the Arabic text, edit the wording, ask the procedure owner, or close it as not a gap.
Agents never write or change a rule — the safety rules manager decides every gap.
10The week
What crews asked, and whether the rulings held
Hana Ibrahim · Head of HSE
From 7 to 13 October crews asked 412 questions: 138 Yes, 121 No, 139 Only if and 14 with no clear rule, 144 of them in Arabic, with a median of 1.9 s to a ruling. Approach distances lead with 96, then chlorine handling with 61; Rule 4.3.2 was cited 37 times. Leila Haddad's team checked a random sample of 60 rulings, weighted to high-energy topics: 59 agreed, one wording improved, none wrong.
“Rulings checked by the safety team · 59 of 60 agreed”

Who it’s for

Built for everyone who works to the rulebook.

The same rules, seen by the five people who ask, follow and own them — what their day looked like, and what it looks like now.

Khalid MansourOverhead line crew lead, Harbour Road depot · Authorised Person HV overhead (AP-HV-OH)

Overhead line crew lead

Before: Leads a crew of four plus contractors. On site he pages a binder or a PDF on a phone, or radios the control room and waits. “I need the number before I send anyone up the pole, not a 186-page book.”
Now: Asks at the pole and gets the ruling, the limit and the clause in about two seconds, with what would make the job allowed under his own authorisation — then pins it to the briefing his crew acknowledges.

Maryam SalehWater treatment operator, Cedar Hill Water Treatment Works · chlorine handling, Level 2

Water treatment operator

Before: Runs the chlorine dosing and the night shift. “At 2 a.m. there is nobody to ask whether I may go in.”
Now: Asks in Arabic at the store door and gets the rule quoted in Arabic, the detector reading drawn against the limit, and the incident from the same store.

Ravi MenonJointer, Falcon Line Services · works on Lumina sites three weeks in four

Contractor jointer

Before: Reads Arabic and English, and works to two sets of rules. “Our handbook and yours do not say the same thing.”
Now: Reads every ruling and briefing in Arabic, checked number for number against the English; where the contractor handbook and the Electrical Safety Rules disagree, the conflict goes to Lumina's rule owner.

Leila HaddadSafety rules manager, Lumina HSE · owns the Electrical Safety Rules and the procedures

Safety rules manager

Before: Owns the rules and issues the bulletins, but the questions her rules cannot answer never reach her. “If a crew asks a question my rules cannot answer, I want to know that day.”
Now: Gets every no-rule question, conflict and translation mismatch within one working day, with the clauses side by side and a fix drafted for her to issue, edit or reject.

Hana IbrahimHead of Health, Safety & Environment · reports SIF and potential-SIF events to the board

Head of HSE

Before: Answers to the board for serious injuries and fatalities. “Show me every high-energy question was answered from the rule in force.”
Now: Sees what crews asked by topic and site, the most-cited rules and the weekly review sample, and is copied on every high-energy gap.

Built on the engine

6 agents. Each with one job, and hard limits.

Six agents find the clause, check it is in force in both languages and lead with the ruling; the person in charge decides.

Question reader

Reads a question typed or spoken in English or Arabic and pulls out what the rules turn on: voltage, distance, reading, task, place, and the asker's authorisations — taking the voltage and the place from the job when the worker does not say them.

Never assumes a voltage or distance that was not said or known from the job — asks instead
Questions are logged with the asker and the place

Rule finder

Searches the 2,486 clauses in 11 rulebooks, procedures, regulations and bulletins, clause by clause and table row by table row, and ranks the clauses that govern the question, with the revision and the date in force.

Never rules from a superseded revision — old ones are for comparison only
A match below 0.80 is reported as no clear rule

Ruling writer

Writes the answer ruling first — Yes, No or Only if — then the limit as the rule states it and by how much the asked quantity misses it, then each way the work becomes allowed, each with its own clause and the asker's authorisation, in the asker's language.

Never gives a Yes without a clause
Never rounds a distance or reading in the worker's favour
Never tells anyone to switch, isolate or issue a permit

Rule checker

Reads the ruling back against the clause and checks every number word for word, in English and in Arabic. Where the two texts disagree, it rules on the stricter number.

Never lets a ruling through whose number differs from the source
A language mismatch always becomes a gap

Lessons matcher

Finds near misses and incidents from the same job, rule and site among the safety team's 214 write-ups, and puts up to three under the ruling with what was learned.

Never names an injured person
Never rewrites what the safety team wrote

Rule gap reporter

Groups the questions that expose the same gap — no rule, two rules that conflict, or Arabic and English that differ — and sends them to the safety rules manager with the clauses side by side, the related lessons and a proposed fix. High-energy topics are flagged to the Head of HSE.

Never writes or changes a rule
Every gap goes to a named owner with a one-day clock

Person in charge

Decides the work; the rules manager decides gaps. The agents propose; a named person decides.

Ask in plain words

Ask about any rule, in plain words

Ask about any rule, any ruling crews were given, or the gaps waiting for an owner. Every answer points to its source.

What did crews ask most this week?

412 questions in the last 7 days. Approach distances lead with 96, then chlorine handling with 61. Rule 4.3.2 was cited 37 times, most from Harbour Road. 14 questions had no clear rule; 5 gaps are with Leila Haddad.

Which rules read differently in Arabic and English?

One this week: WTP-CL-07 §3.4, the chlorine store entry limit. The Arabic says 1 ppm; the English, the controlled text, says 0.5 ppm. 9 of 24 chlorine rulings were read in Arabic, and every one used 0.5 ppm. It is gap G-116, waiting for Leila Haddad.

Add this morning’s ruling to the HR-1147 briefing

Added. The briefing for HR-1147 now carries the 3.0 m ruling (ESR Rule 4.3.2, Table 4.1), next to the wind limit and the earthing rule. Send it to the crew phones when you are ready.

Show the 11 kV ruling in Arabic for the contractor crew

Here it is in Arabic: لا. الحد الأدنى 3.0 م بدون حواجز, with Rule 4.3.2 quoted from the Arabic text, which the rule checker matched number for number with the English.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Safety Procedure Search — The ruling — **The ruling**The question with its job, the ruling and the limit first, the clause in force, the distance drawn to scale, and how the ruling was made in 1.8 seconds.

Safety Procedure Search — Only if, and the rule word for word — **Only if, and the rule word for word**Three ways the work becomes allowed, each with its rule and the asker's authorisation, Rule 4.3.2 with Table 4.1, and near misses from the same job.

Safety Procedure Search — The rule in its rulebook — **The rule in its rulebook**Rule 4.3.2 on page 47 of the Electrical Safety Rules, Rev 9, with what changed from Rev 8 and the lessons behind it.

Safety Procedure Search — Request a planned outage — **Request a planned outage**The person in charge requests the outage, with the reason, the window and the customers affected, priority-register customers called first.

Safety Procedure Search — The ruling in Arabic — **The ruling in Arabic**The same ruling, limit and gauge, with the rule quoted from the Arabic text and checked number for number against the English.

Safety Procedure Search — The job briefing — **The job briefing**The job, the pinned rulings in English and Arabic, the checks before anyone goes up and each crew member's acknowledgement.

Safety Procedure Search — A chlorine store ruling — **A chlorine store ruling**Two people, always, and enter only below 0.5 ppm — the detector reading drawn against the limit, and the language mismatch flagged.

Safety Procedure Search — No clear rule — **No clear rule**A question the rules do not answer: the nearest rule, the match score below the threshold, and the gap sent to the rule owner.

Safety Procedure Search — Rule gaps — **Rule gaps**Conflicts, missing rules and Arabic–English mismatches for the safety rules manager, with the evidence and a fix drafted, not published.

Safety Procedure Search — Rulings, last 7 days — **Rulings, last 7 days**Every question asked on Lumina sites with its ruling, limit, rule, who asked, where and in which language.

Safety Procedure Search — Rulebooks and procedures — **Rulebooks and procedures**The 11 sources with revision, date in force, owner and clauses, the revision watch, and the 06:00 check of both languages.

Safety Procedure Search — What crews asked — **What crews asked**Questions by topic and site, the most-cited rules, the safety team's weekly review sample and the week's measures.

Safety Procedure Search — Your rules — **Your rules**How rulings are written, the languages, who owns gaps and the offline copy of the rules on site.

Governance

Built for high-energy work: cited, checked, on the record.

No ruling without the clause in forceEvery ruling cites the clause, the revision and the date in force. A ruling without a clause from the revision in force never reaches the screen, and superseded revisions are kept for comparison only.

Numbers quoted, never roundedDistances, readings and limits are quoted from the rule and never rounded in the worker's favour. The rule checker compares every number in both languages; where the texts differ, the stricter one is used and a gap is reported.

The person in charge decides the workThe solution says what the rule allows; the person in charge decides how the job is done. Agents never switch, isolate or issue permits — Khalid requested the outage, and the control room set the permit.

Only the rule owner changes a ruleAgents never write or change a rule. Every gap, conflict and translation mismatch goes to the safety rules manager on a one-working-day clock, with high-energy topics copied to the Head of HSE; fixes reach crews as a bulletin or a revision.

Rulings sampled by the safety teamEach week the safety rules team reviews 60 rulings picked at random and weighted to high-energy topics, and any worker can flag a ruling — wrong rule, wrong number, unclear wording or translation — to the rule owner.

Every question on the audit trailEvery question, ruling, citation, decision and briefing acknowledgement is recorded with who, where and when. Lessons are shown as the safety team wrote them, without the names of injured people.

Configuration

Your safety rules team sets how it answers

How rulings are written, the languages, who owns gaps and what crews carry on site are settings, chosen by the safety team.

Setting	Default	Choose from
Lead every answer with a ruling	Ruling, limit, rule	Ruling, limit, rule · Ruling and rule only
When the best clause is a weak match	Below 0.80	Below 0.75 · Below 0.80 · Below 0.85 — below it the answer is “No clear rule” and a gap is reported
Superseded revisions	Compare only	Compare only · Hide entirely — never ruled from
Answer languages	English and Arabic	English and Arabic · English only — the rule is quoted in the language the worker chooses
Check numbers across languages	On, every clause	On, every clause · On, high-energy clauses only
Rule gap owner	Leila Haddad	Leila Haddad · HSE rules team — decides every no-rule question, conflict and translation mismatch
Gap clock	1 working day	1 working day · 2 working days — reminder to the owner, copy to the Head of HSE for high-energy topics
Offline rule pack	Nightly and on each revision	Nightly and on each revision · Nightly — every depot and plant phone keeps the revisions in force, for sites with no signal

Connections

Works with the rules your crews already work to

Safety rulebooksthe electrical safety rules with their tables, and safety bulletins

Proceduresoperational, water treatment, confined space, PPE and arc flash, excavation and cable avoidance

Regulationsthe electricity safety regulations and workplace health and safety codes that apply, such as OSHA or local codes

Contractor handbookscontractor safety rules, compared with your own

Lessons learnednear misses and incidents written up by the safety team, each tied to its rule

Jobs and authorisationswork orders, poles, feeders and plant, and the authorisation register

What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target

100%

of rulings cited to the clause in force, before the work starts

412 of 412
rulings in the last 7 days

target

1day

for a rule gap or Arabic–English mismatch to reach the rule owner

Todaynever reported

With agentssame working day

target

to a usable ruling on site, not a page through the rulebook

Rulebook or radio10–20 min

With agents≈ 2 s

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate; the 10–20 minutes for one question by hand is from walk-throughs with crews · “typical” = published figures: ESFI analysis of OSHA data (contact with overhead power lines, 42.8 % of workplace electrical fatalities); BLS Census of Fatal Occupational Injuries, 2024 (power-line installers 13.8 per 100,000 full-time workers, all workers 3.3); EEI, Power to Prevent SIF (serious injury and fatality rate plateaued). Regulatory context: OSHA 29 CFR 1910.269 and 1910.333. Lumina Utilities, its rulebooks, rules and figures, contractors, places and people named on this page are fictional — characters and sample data in the working solution.

Questions

What HSE teams and crews ask us.

What is safety procedure search software for utilities?

Software that lets field and plant staff ask a safety rule question in plain words and get the answer from the utility's own rulebooks, procedures and regulations, with the clause cited. Safety Procedure Search answers with a ruling — Yes, No or Only if — then the limit, then the rule word for word from the revision in force, for line crews, plant and water treatment operators, supervisors and contractors.

How does Safety Procedure Search work?

A crew lead asks by voice or text. Six agents read the question and the job, find the governing clause among the rulebooks' clauses, confirm the revision is in force, write the ruling and the ways the work becomes allowed, check every number against the source in both languages, and match near misses from the same job. In the sample case the whole run took 1.8 seconds.

Does it give minimum approach distances by voltage?

Yes. Distance questions are worked out from the utility's own table of safety distances — in the sample, Table 4.1 of the Electrical Safety Rules, from 0.5 m up to 1 kV to 6.0 m from 132 kV to 400 kV, with and without insulating barriers. Any voltage in the table and any distance gives the ruling and redraws the gauge to scale.

Does it work in Arabic as well as English?

Yes. The worker chooses the language, and the rule is quoted from that language's text of the rulebook. The rule checker compares every distance, reading and limit in both texts; where they differ it rules on the stricter number and sends the mismatch to the rule owner, as it did with the chlorine store rule.

What happens when no rule answers the question?

It says so. When the best clause scores below the match threshold, the ruling is “No clear rule”, the nearest rule is shown, and the question goes to the safety rules manager as a gap with the evidence and a proposed fix, within one working day. It never guesses.

Does it work on sites with no signal?

Yes. Every depot and plant phone keeps the revisions in force for offline use, refreshed nightly and whenever a new revision is published, so a crew at a remote pole or pump station still rules from the current text.

Do people stay in control of the work?

Yes. The solution says what the rule allows; the person in charge decides how the job is done. Agents never switch, isolate or issue permits, and never write or change a rule — the safety rules manager decides every gap, and her team samples rulings every week.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your rulebooks, procedures, bulletins and lessons learned, in each language you use — and it goes live once every quality gate has passed. We will walk you through it on your own rules first.

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Safety Procedure Search

Why crews guess at the safety distance

How a question becomes a ruling

One question at the pole, from the ruling to a briefed crew

The ruling comes first: NO

The limit, the ways it becomes allowed, and the rule word for word

The clause in its place, and what Rev 9 changed

Khalid decides: take the feeder out

The same ruling, in the reader's language

Pinned to the job briefing, read by every phone

A reading inside the limit is still a NO

When no rule answers, it says so

Leila decides the gap, with the evidence

What crews asked, and whether the rulings held

Built for everyone who works to the rulebook.

6 agents. Each with one job, and hard limits.

Ask about any rule, in plain words

The working solution, as it ships.

Built for high-energy work: cited, checked, on the record.

Your safety rules team sets how it answers

Works with the rules your crews already work to

The difference, in numbers.

What HSE teams and crews ask us.

More in this division.

See it onyour rulebooks.

See it on
your rulebooks.