WorkflowClient & Investor Reporting

Tailored Shareholder Reports

Tailored shareholder reports for every share class: seven agents draft and tie out each figure to its page, and the treasurer asks, approves and signs

Every share-class report tied to the financial statements, ready with 15 days to spare.

See one case, screen by screen ↓
demo400reportsone per share class, for 74 funds in 3 registrants, drafted overnight by the agents
demo8,649figureschecked twice against their pages in the financial statements; the two agents agree on 8,635
demo29breakscaught this cycle before any shareholder saw one, each with the agents' working and a proposed fix
target15daysto spare on the day-60 posting, with sign-off ready by day 45
In short

What is Tailored Shareholder Reports?

Tailored shareholder reports are the concise annual and semiannual reports that the SEC's tailored shareholder reports final rule (Release 33-11125, the TSR rule) has required since July 24, 2024 for each share class of a US open-end mutual fund or ETF, other than money market funds. Tailored Shareholder Reports drafts each share class's report and its Form N-CSR items with seven agents that recompute every expense example, tie every figure to its page in the financial statements, find material fund changes, validate Inline XBRL and answer questions with the page cited. Fund administration proposes fixes, counsel rules on changes, and the fund treasurer approves and certifies.

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Updated

The problem

Why tailored shareholder reports break at the share-class figures

Since July 24, 2024, every US open-end mutual fund and ETF other than a money market fund sends a concise annual and semiannual shareholder report for each share class. Each report shows the costs of a $10,000 investment, performance against a broad-based index, key fund statistics, a holdings graphic and material fund changes. It is tagged in Inline XBRL, posted online by day 60 and filed on Form N-CSR by day 70, with the full financial statements in Items 7–11. A 74-fund complex makes 400 of these reports a cycle. Each one is the same fund report with a handful of class figures changed, and those figures are where it breaks.

Fund administration fills a data template per fund and class in spreadsheets fed from the fund accounting system. Financial reporting re-ties every figure to the statements on printed proofs. Counsel reads every prospectus supplement and set of board minutes for the year to find the changes, and sub-advisers outside the US often send their commentary in their own language. The SEC staff's first-cycle review (ADI 2024-14) found funds multiplying the cost percentage by $10,000 instead of the average account value, comparing against indexes that are not broad-based and leaving out material changes. A fix after filing means an N-CSR/A that refiles the complete tagged report.

typical60daysafter period end to send each share class's report and post it online (Rule 30e-1)
typical70daysafter period end to file Form N-CSR with the reports, financial statements and certifications
typical107hoursof internal work per open-end fund per year for shareholder reports, by the SEC's own estimate
Where an annual cycle's staff days goestimated
By hand100 days
With the solution29 days
  • Filling the data template for every fund and share class20 → 2 d
  • Performance commentary from portfolio managers and sub-advisers25 → 10 d
  • Finding material fund changes in supplements and board minutes20 → 5 d
  • Re-tying every figure to the financial statements15 → 4 d
  • Inline XBRL tagging, order and length checks10 → 3 d
  • Approvals, certifications and the N-CSR package10 → 5 d

Estimated staff days for one annual cycle of a mid-size fund family, by hand and with the solution. The steps overlap inside the 60-day window.

How it works

How a report moves

Seven agents draft, recompute, tie out and check every share-class report; administration proposes, the treasurer approves.

What comes in
Data in74 funds, 400 class reports · fund accounting, performance, custodian, supplements, minutes
Agents at work
Intake agentbooks final, data complete
Then
Drafting agentevery class, any language
Then
Recalc agentfrom raw figures
Tie-out agentto the statements
Then
Change watchersupplements, minutes
Format and tagging agent
Filing coordinator
A person decides
Administration, counsel, treasurerpropose, rule, approve
What comes out
Every figure tied
N-CSR certified and filed
Every decision on the record
One case, step by step

One tailored shareholder report, from overnight draft to a signed fix

Quillfield Funds files three registrants for the fiscal year ended August 31, 2026: 74 funds, 400 share-class reports. It is Thursday, October 15 — day 45. The agents worked overnight; here is how the treasurer works with them, asks, approves and sees the evidence, screen by screen, in the working solution.

  1. 019:40 a.m., day 45

    The filing clock, and one next step each

    Ian Brooks · Fund treasurer and PFO

    Ian's home shows the clock: reports online by day 60, Friday, October 30, in 15 days; N-CSRs by day 70, Monday, November 9. Of 400 share-class reports, 236 are approved and 84 are ready for him. 17 breaks are open, 3 past their SLA. Overnight, the agents drafted every report and checked 8,649 figures twice.

    Recalc agent, 6:52 a.m.: “Municipal Income Class C shows $167; it should be $164 — the worksheet used period-end net assets.”

  2. 02He asks

    “What blocks the Municipal Trust filing?”

    Filing coordinator

    Ian asks beside the agents' overnight thread. The Filing coordinator answers with links: 5 open breaks — the Municipal Income expense example, a Municipal Income material change, two holdings graphics in California and New York Municipal, and a Tax-Exempt Intermediate report that runs long. Marco Delgado prepared the package at 7:05 a.m.

    “Release needs you and a second signer.”

  3. 03The fund report

    A tab per share class, differences only

    Ian Brooks · Fund treasurer and PFO

    Quillfield Municipal Income Fund opens as the shareholder will read it, in Item 27A order: four classes, 49 figures, 48 tied. With Differences only switched on, everything the classes share is dimmed, and the difference ledger proves each difference follows from the class terms — Class C costs 0.75 points more than Class A because its distribution and service (12b-1) fee is 1.00% instead of 0.25%. Every figure carries a tick: the 1.64% beside Class C opens Financial Highlights — Class C, page 47, a read-only copy of the N-CSR Item 7 statements, with the line the agents used highlighted.

    “9 differences from Class A, 1 not explained.” Expected +$74 from the ratio on the average account; the draft differs by +$77.

  4. 04Break BRK-2291

    $167 recomputed from the raw figures: $164

    Recalc agent and Tie-out agent

    The Recalc agent rebuilds the expense example the way the SEC staff describes it: Class C expenses of $3,112,486 over average daily net assets of $189,786,951 (365 daily values) is 1.64%; the average account value is ($10,000 + $10,042) ÷ 2 = $10,021; 1.64% × $10,021 = $164. The worksheet had divided by period-end net assets of $186,215,904 — 1.67%, $167. The Tie-out agent checks on its own, finds 1.64% on page 47 and agrees: 2 of 2 agents.

    Tie-out agent: “I did not see the Recalc agent's working before I checked. I agree: $164.”

  5. 05The decision

    Priya proposed the fix; Ian approves it, with a reason

    Ian Brooks · Fund treasurer and PFO

    Priya Natarajan, the fund administration analyst who owns the Municipal Trust, proposed $164 at 8:12 a.m. As the checker, Ian confirms the reason code — Calculation method, average net assets — adds an optional note and signs. Had Priya tried to approve her own fix, the button would have been locked.

    “Approved as Ian Brooks · Fund Treasurer · Principal Financial Officer · 9:42 a.m. ET · recorded on the audit trail”

  6. 069:43 a.m.

    The fix lands in five places, and the cause is swept

    Filing coordinator

    The fix is applied to the Class C report, Form N-CSR Item 1, the fund website PDF for QMNCX, the Inline XBRL fact ExpensesPaidAmt and the difference ledger. The Recalc agent swept all 74 funds and 400 classes for the same worksheet method and found two more: High Yield Bond Class C ($177 → $174) and Global Real Estate Class C ($192 → $188). Open breaks fall from 17 to 16.

    “The Municipal Trust filing now waits on 4 breaks, one of them with counsel (BRK-2294).”

  7. 079:44 a.m.

    84 clean reports, approved in one signed batch

    Ian Brooks · Fund treasurer and PFO

    Next in his queue: 84 reports in 16 funds, every figure tied twice and every check passed. Before he can sign, the Filing coordinator hands him a 10% sample — 8 reports — chosen by risk: the largest funds, classes with a break last cycle and classes new this year. He opens and ticks each one, attests, and signs with reason code SM, Sample reviewed — no exceptions.

    “I reviewed the sample with no exceptions, and I approve all 84 reports. Every figure is tied to its page in the financial statements.”

  8. 08Counsel rules

    A material fund change, found in the year's documents

    Helena Ward · Fund counsel

    The Change watcher read 41 prospectus supplements, 9 sets of board and committee minutes and 6 adviser agreements. For Municipal Income it found the Class C expense limitation lowered from 1.69% to 1.64%, effective December 1, 2025 — on page 1 of the November 24, 2025 supplement, and in the September 17, 2025 board minutes. Helena reads the source beside the proposed wording, which also adds the cover statement to all four class reports, and rules.

    “The Change watcher never decides materiality. Accept the wording, edit it, or rule the change not material — each with a reason code.”

  9. 09Day 70 in view

    Three N-CSRs, and what blocks each one

    Marco Delgado · Financial reporting manager

    Each registrant's Form N-CSR shows its shareholder reports approved, Items 7–11, Inline XBRL facts and errors, who prepared it and the Rule 30a-2 certifications. The annual filings stay locked until their breaks close. The Technology Fund N-CSR/A — a semiannual report whose website link pointed to the home page, refiled complete and fully tagged — is ready: Ian certifies as PFO, Rachel Osei as PEO, then Ian releases it.

  10. 10For the auditors

    Every action on the record, and an evidence pack

    Ian Brooks · Fund treasurer and PFO

    The audit trail is append-only and hash-chained: who, what, when, why, the evidence and the agent version, for every person and agent. Ian's approval is the newest decision on it. The evidence pack for the independent auditor bundles the trail, every break with both agents' workings and source pages, signed decisions with reason codes, tie-out workbooks for all 400 reports and the agent and model versions in force. Owen Price in internal audit can read the trail and export the same pack.

    Format: ZIP of PDF, CSV and Inline XBRL, with a SHA-256 manifest.

Who it’s for

Built for everyone who signs a tailored shareholder report.

The same cycle of tailored shareholder reports, seen by five of the people who carry it — what the weeks before day 60 looked like, and what they look like now.

IB
Ian BrooksFund Treasurer · Principal Financial Officer, Quillfield Funds
Fund treasurer
Before
“I sign a certification that every number is right. Show me the page it came from.” Hundreds of class reports land on him in the two weeks before day 60.
Now
Approves each fix with a reason code, approves clean reports in a signed batch after a ticked sample, and certifies with every figure one click from its page.
PN
Priya NatarajanFund Administration Analyst · owns the Municipal Trust's 14 funds, 72 class reports
Fund administration analyst
Before
“Four hundred reports, and each one is the same report with six numbers changed. Those six are where it breaks.”
Now
Starts from drafts and breaks that arrive with both agents' workings; proposes the fix as maker and never approves her own.
MD
Marco DelgadoFinancial Reporting Manager · reviews figures, prepares the N-CSR
Financial reporting manager
Before
“My team re-ties more than 8,600 figures by hand every cycle,” on printed proofs.
Now
Settles the few figures where the two agents differ, sees each approved fix land in N-CSR Item 1, the website PDF and the Inline XBRL fact, and prepares each N-CSR package as maker.
HW
Helena WardFund Counsel · narrative and material fund changes
Fund counsel
Before
“If a fee cap changed in December, it has to be in the report. I can't miss one.” She reads every supplement and set of minutes for the year.
Now
Rules on each candidate change with its source page beside the proposed wording, and approves any cut to narrative.
RO
Rachel OseiFund President · Principal Executive Officer
Fund president
Before
“Two signatures go on that filing. Mine is one of them.”
Now
Certifies as PEO on a filing whose reports are approved and whose breaks are closed, before the treasurer releases it.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents draft, recompute, tie out and check every share-class report; administration proposes, the treasurer approves.

Intake agent

Pulls the period's data — trial balance, class expenses, average daily net assets, financial highlights, class and index returns, holdings, supplements, minutes and commentary — and checks the period end, class counts and completeness.

  • Never drafts on an unfinished period or a non-final index value
  • Reports what is missing and who owns it
Drafting agent

Builds each fund's report and every share-class variant in Item 27A order, and writes “what affected performance” from portfolio manager or sub-adviser commentary in any language, every sentence cited.

  • Never adds content Item 27A does not permit
  • Never invents a reason for performance; forecasts are left out and marked
Recalc agent

Recomputes every expense example, cost percentage, total return and growth of $10,000 from raw class expenses, daily net assets and NAVs, and sweeps every fund for the same root cause.

  • Never edits the draft — it proposes a fix with its working
  • Hands each break to the Tie-out agent for a second check, then to the fund administration analyst for the fix
Tie-out agent

Ties every report figure to its page in the N-CSR financial statements — assets and liabilities, operations, financial highlights, schedule of investments — without reading the Recalc agent's working.

  • Never marks a figure tied without a page
  • Never resolves its own disagreement — it goes to financial reporting
Change watcher

Reads the year's prospectus supplements, board minutes and adviser agreements, and proposes each material fund change with its source page and wording for the report.

  • Never decides materiality — counsel does
Format and tagging agent

Checks Item 27A order and permitted content, the 3-to-4-page expectation, plain English, live website links, Inline XBRL tags against the SEC's open-end fund tag set, and N-CSR item completeness.

  • Never shortens narrative without a person's approval
Filing coordinator

Runs the day-60 and day-70 clock, routes each item to a checker who did not prepare it, escalates breaks past SLA, assembles each N-CSR and hands the released package to the filing agent.

  • Never posts or files without the treasurer's release and both certifications
Fund treasurer, counsel, administration

Approve, rule, propose. The agents propose; a named person decides.

Ask in plain words

Ask about any report, figure or filing

Ask the agents in plain words beside any report, break or filing. Every answer cites its page, and nothing changes without a person's approval.

Why is Municipal Income Class C $164, not $167?

Class C expenses of $3,112,486 over average daily net assets of $189,786,951 give 1.64%, the ratio on Financial Highlights p. 47. On an average account of $10,021 that is $164. The worksheet used period-end net assets, which gives $167.

What blocks the Municipal Trust filing?

The Municipal Trust N-CSR is blocked by 5 open breaks: BRK-2291 (Municipal Income, expense example), BRK-2294 (Municipal Income, material change), BRK-2288 (California Municipal, holdings graphic), BRK-2299 (New York Municipal, holdings graphic) and BRK-2318 (Tax-Exempt Intermediate, length and format). Marco Delgado prepared the package at 7:05 a.m.; release needs you and a second signer.

Summarize the cycle for the board

400 share-class reports for 74 funds drafted on day 44; 236 approved by day 45; 29 breaks caught before any shareholder saw them (12 resolved); 8,649 figures checked against the financial statements by two agents. Last annual cycle, sign-off was ready on day 58 with 3 amendments afterwards.

Which material changes still need counsel?

Two: the Municipal Income Class C expense limitation cut from 1.69% to 1.64% on Dec 1, 2025, and the end of the Inflation-Protected Bond sub-advisory agreement on Mar 31, 2026. Helena Ward's rulings are due Oct 16.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Today and the filing clockThe day-60 posting and day-70 Form N-CSR clock, 400 tailored shareholder reports by status, open breaks, and each person's next step beside the agents' overnight thread.
Ask the agentsThe treasurer asks what blocks the Municipal Trust N-CSR; the Filing coordinator answers with the five open breaks, linked.
One report, a tab per share classThe fund's shareholder report in Form N-1A Item 27A order, Class C with Differences only on, and the difference ledger that explains every class difference — and flags the one it can't.
Each figure to its pageA tick opens the financial statements page behind the figure: Financial Highlights, Class C, page 47, with the expense ratio the agents used highlighted.
A break, recomputed and checked twiceThe Class C expense example rebuilt from raw expenses and average daily net assets, what the worksheet did wrong, and the Tie-out agent's independent second check.
Approve with a reason codeThe treasurer approves the analyst's fix as checker, with a reason code, an optional note and a signature recorded on the audit trail.
Root cause and where the fix landsThe same worksheet method found in two other funds, the fix applied to the report, N-CSR Item 1, the website PDF, the Inline XBRL fact and the ledger, and the decision on record.
Approve clean reports after a sampleThe treasurer approves 84 clean shareholder reports in one signed batch only after ticking each report in a 10% sample the agents chose by risk, with an attestation and a reason code.
Material fund changesA change the Change watcher found in a prospectus supplement and board minutes, the source beside the proposed wording, and counsel's decision.
Commentary from a German letterThe sub-adviser's German letter beside the English “what affected performance” draft; every sentence cited, every number tied, the forecast left out.
Form N-CSR filingsEach registrant's N-CSR: shareholder reports approved, Items 7–11, Inline XBRL errors, the Rule 30a-2 certifications and the breaks that block release.
Audit trail and evidence packThe hash-chained audit trail and the evidence pack for the independent auditor: workings, signed decisions, tie-out workbooks and agent versions.
Tolerances and SEC staff checksTolerances for the expense example, returns, holdings graphic, statistics, length and index values, and the ADI 2024-14 common issues checked on every report.
Governance

Built for the officers who certify: tied, signed, on the record.

Every figure cited to its pageEach cost, return, statistic and holding carries a tick that opens its page in the N-CSR financial statements, and every agent statement cites the passage it read.
Two agents must agreeThe Recalc agent recomputes from the raw figures and the Tie-out agent checks the statements on its own. A disagreement, or a gap over tolerance, becomes a break with both workings — never a silent edit.
Maker and checker are different peopleFund administration proposes each fix; the treasurer approves with a reason code and a signature. A maker never approves their own fix, report or filing, and the locked button says who can.
Counsel decides materialityThe Change watcher only proposes. Counsel accepts, edits or rules a change not material with a reason code, and no narrative is shortened without a person's approval.
Release needs two certificationsEach Form N-CSR is prepared by financial reporting, certified by the principal financial officer and the principal executive officer under Rule 30a-2, and released by the treasurer. It stays locked while its breaks are open.
A hash-chained trail, kept in the USEvery action by a person or an agent is logged with the evidence and the agent version, exportable as an evidence pack. Agent versions and thresholds need the treasurer's approval; records stay in the US for 6 years under Rule 31a-2.
Configuration

Your tolerances and checks, as settings

A gap over tolerance becomes a break. The administrator edits, the treasurer approves, and every change is versioned. The SEC staff's common issues from ADI 2024-14 are checked one by one.

SettingDefaultChoose from
Costs of a $10,000 investment± $1Cost percentage × average account value, nearest dollar; semiannual: dollars over the period, percentage annualized
Costs paid as a percentage± 0.01 pointsNet of waivers; equals the financial highlights ratio
Average annual total returns± 0.01 pointsNAV-based; ETFs never show market price returns
Holdings graphic100.0% ± 0.1Basis stated; credit quality method explained
Key fund statisticsExactEqual to the statements; portfolio statistics under fund statistics
Length4 pages warn · 5 pages breakAbout 3 to 4 pages expected
Index valuesFinal onlyFinal values for the period end; broad-based index first
Batch approval sample10% of the batch, at least 5Largest funds, last cycle's breaks, new classes first; one report per fund; the checker ticks each one
Connections

Works with the systems a reporting cycle already runs on

Fund accounting systemtrial balance, class expenses, average daily net assets, financial highlights
Performance and index dataclass returns from the performance system; broad-based and additional index returns
Custodianholdings and credit quality for the holdings graphic
Document management and board portalprospectus supplements, commentary, board minutes and adviser agreements
Printer, filing agent and websiteapproved reports to the financial printer and the fund website; the N-CSR to the EDGAR filing agent only after release
Transfer agentaccounts by class for mail and e-delivery
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
0
figures sent to a shareholder without a tie to their page in the financial statements
Todayre-tied by hand on printed proofs
With agentsevery figure tied twice, independently
target
15days
to spare on the day-60 posting, with sign-off ready by day 45
Ready on day 45
online deadline day 60
target
3×
the share classes per analyst, reviewing by difference instead of re-tying every figure
TodayWith agents

“demo” = seen in the working solution, on its sample fund data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (SEC Release 33-11125, Tailored Shareholder Reports, compliance July 24, 2024; Form N-1A Item 27A; Rule 30e-1 and Form N-CSR — day 60 and day 70; SEC Division of Investment Management, ADI 2024-14, November 6, 2024; SEC paperwork estimate for Rule 30e-1, April 2026 notice — about 107 internal hours per open-end fund per year). People, funds, registrants, sub-advisers and indexes named on this page are fictional — characters and sample data in the working solution.

Questions

What fund treasurers ask about tailored shareholder reports.

What is Tailored Shareholder Reports?

Tailored shareholder reports are the concise annual and semiannual reports that the SEC's tailored shareholder reports final rule (Release 33-11125, the TSR rule) has required since July 24, 2024 for each share class of a US open-end mutual fund or ETF, other than money market funds. Tailored Shareholder Reports drafts each share class's report and its Form N-CSR items with seven agents that recompute every expense example, tie every figure to its page in the financial statements, find material fund changes, validate Inline XBRL and answer questions with the page cited. Fund administration proposes fixes, counsel rules on changes, and the fund treasurer approves and certifies.

What are the tailored shareholder report requirements?

Under Form N-1A Item 27A, each share class's report shows the costs of a hypothetical $10,000 investment, performance against a broad-based index, key fund statistics, a holdings graphic and material fund changes, in the order the item sets. The whole report is tagged in Inline XBRL, and the full financial statements move to Form N-CSR Items 7–11. The solution checks order, permitted content, length, links and tags on every report.

What is the Form N-CSR filing deadline?

Shareholder reports go to shareholders and online within 60 days of the period end under Rule 30e-1, and Form N-CSR is filed within 70 days. For the August 31, 2026 year end in the demo, that is Friday, October 30 and Monday, November 9. The Filing coordinator runs both clocks and names the breaks that block each registrant's filing.

How is the expense example calculated and checked?

The cost percentage is multiplied by the average account value on a $10,000 investment, not by $10,000, and rounded to the dollar — a mistake the SEC staff called out in ADI 2024-14. The Recalc agent rebuilds it from raw class expenses and average daily net assets, and the Tie-out agent checks the ratio against the financial highlights on its own. A gap over $1 becomes a break with both workings.

Does a tailored shareholder report need Inline XBRL?

Yes. Every element of the report is tagged, and an N-CSR/A amendment refiles the complete tagged report. The Format and tagging agent validates tags against the SEC's open-end fund tag set and opens a break for errors, such as an expense ratio tagged at the wrong scale or an untagged index column.

How does it find material fund changes?

The Change watcher reads the year's prospectus supplements, board and committee minutes and adviser agreements, and proposes each candidate change with its source page and wording for the report. In the demo it read 41 supplements, 9 sets of minutes and 6 adviser agreements and proposed 9 candidates. Counsel decides what is material.

Do people stay in control of the reports and the filing?

Yes. The agents draft and propose; they never change a report without a person's approval, decide materiality, shorten narrative, approve, post or file. Fund administration proposes each fix and the treasurer approves it with a reason code; the maker cannot approve their own work. Clean reports are approved in a signed batch only after the treasurer ticks every report in a risk-based sample, and each N-CSR needs the PFO and PEO certifications and the treasurer's release.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your report templates, tolerances, roles and a sample of past share-class reports and financial statements — and it goes live once every quality gate has passed. We will walk you through it on your own reports first.

See it on
your share classes.

We'll run Tailored Shareholder Reports on a sample of your own past share-class reports and financial statements.