WorkflowCompliance & Ethics

Third-Party Due Diligence

Third-party due diligence that traces who is really behind a distributor before the contract is signed

Every third party risk-tiered before the contract is signed, from its real owners.

See one case, screen by screen ↓
demo82scorefor the sample distributor as traced, against 62 as declared — High, not Medium
demo7red flagsfound on one distributor, every one with its source — and 8 conditions that mitigate all 7
target12daysmedian to decide a High-risk third party, against a 30-day target
target100%of third parties risk-tiered before the contract is signed
In short

What is Third-Party Due Diligence?

Software that takes a distributor, agent, consultant or vendor from a business request to a risk-tiered, documented decision before the contract: questionnaire, ownership, screening, adverse media, contract terms and conditions. Third-Party Due Diligence adds agents that trace every owner to a person as a graph and set the anti-bribery tier from the graph and the questionnaire together, for the risk lead to decide and sign.

How to choose AI solutions for life sciences →

Updated

The problem

Why a questionnaire alone sets the wrong tier

A pharma company sells, registers, imports and runs trials through distributors, customs brokers, regulatory consultants, CROs and event agencies, and many of them deal with public hospitals and officials. The due diligence questionnaire they return is self-declared. A 30% stake listed as “other investors”, or a “No” to government links, passes a checklist review unless someone traces it.

Tracing by hand means pulling a registry extract, an offshore company record, a PEP report and local-language news, then drawing the connections in a slide. For a High-risk review that takes weeks, and the tier is often set before the tracing is finished. The cost of a miss is a bribery case that runs through the distributor: enforcement, a monitorship and lost tenders.

demo24daysmedian to decide a High-risk review by hand, the 2025 figure shown on the working solution's dashboard
demo62scorethe questionnaire alone gives the sample distributor — Medium, a standard analyst review
demo214articlesin Vietnamese and English to read for one distributor and its owners
Where a High-risk review's days goestimated
By hand24 days
With the solution11 days
  • Waiting for the questionnaire and chasing answers6 → 6 d
  • Reading the questionnaire and the term sheet2 → 0.5 d
  • Pulling registry and offshore records, tracing owners6 → 0.5 d
  • Screening owners and directors, clearing name hits3 → 0.5 d
  • Reading local-language news, courts and regulators3 → 0.5 d
  • Dossier, conditions, clause pack and the decision4 → 3 d

Estimated split for one High-risk distributor review, by hand and with the solution. Waiting for the third party's answers does not get shorter; the tracing, screening and writing do.

How it works

How a review moves

Agents trace every owner to a person, screen each one and set the tier from the graph; the risk lead decides and signs.

What comes in
Request inQuestionnaire · any language
Agents at work
Questionnaire readeranswers → claims
Then
Ownership tracerowners to a person, as a graph
Sanctions and PEP screenerlists + officials
Adverse media readerlocal language
Licence and terms checkerterms vs benchmark
Then
Risk scorersix factors → tier
Then
Dossier and conditions writercited red flags
A person decides
Risk leaddecides and e-signs
What comes out
Cited dossier
Conditions set
Watched daily
One case, step by step

One distributor, from questionnaire to a signed decision

Minh Tran asks for Halvora Medical Trading Co., a distributor in Ho Chi Minh City, to take Corventa to public hospitals in four provinces, tender bids included — USD 2.4 million a year. Here is what happens next, screen by screen, in the working solution.

  1. 01Sep 29

    The business asks for a distributor

    Minh Tran · General Manager, Vietnam

    Minh raises the request with term sheet v2 and his business reason. The risk scorer pre-screens it High — public hospital tenders in an Elevated-risk country — and the questionnaire goes out in Vietnamese and English the next morning. Halvora joins the register of 18 reviews with a 30-day clock, assigned to Dana Okafor.

    Sponsor note: “Halvora is the only distributor with tender registrations in all four provinces before the November tender round.”

  2. 02Oct 7 · 06:52

    The questionnaire is in — and it is only what Halvora declared

    Dana Okafor · Third-party risk lead

    Sixty-two answers, signed by the director Pham Quoc Bao. The graph shows what they say: Pham Quoc Bao 45%, Do Minh Chau 25%, and “other investors” 30%, not named in answer 3.1. A Singapore bank account asked for in 9.1 and three provincial resellers named “after signing” in 7.2 are already red flags. As declared, the score is 62 — Medium.

    “This is only what Halvora declared.”

  3. 03Trace ownership

    The anonymous 30% becomes a company, then a person

    The agents

    Dana clicks Trace ownership and the graph grows node by node. The registry shows the 30% is Lotus Ridge Holdings Ltd., a British Virgin Islands company that took the stake in March 2022. The offshore record shows Lotus Ridge is 100% owned by Le Thu Hanh, born 1979, and has no other holding on record. The As traced bar climbs as each source lands.

    Unknown owners are reported, never assumed.

  4. 04PEP match 0.93

    Her husband sits on the tender board Halvora would bid to

    Sanctions and PEP screener

    Le Thu Hanh matches a PEP record on full name, year of birth and city: she is the spouse of Tran Van Khoa, Deputy Director of the Provincial Department of Health and a member of the provincial drug procurement and tender board since 2021. That board approves the results of medicine tenders for public hospitals in the province. The questionnaire answered “No” to government links.

    “Rule fired: a government link makes a third party High.”

  5. 0507:03 · 11 sources

    62 as declared, 82 as traced — High

    Risk scorer

    Six weighted factors set the score: country 15 of 20, government touchpoint 22 of 22, compensation 20 of 20, ownership transparency 20 of 20, adverse media 5 of 10, sanctions 0 of 8. The graph moved three of them — ownership +10, government touchpoint +5.5, adverse media +5 — each with its citations. Seven red flags, every one opening its source passage beside the dossier.

    Every factor is shown, from the approved scorecard version.

  6. 06The answers

    Answer by answer, against the evidence

    Questionnaire reader

    Each answer is a claim checked against the registry, screening and news. 3.1 and 4.2 are contradicted by the registry and the PEP record; 8.3 leaves audit rights “subject to discussion”, though policy requires them in every High-risk contract; 9.1 asks for payment outside Vietnam. 8.4 said “No” to any inquiry in five years, but Halvora was named in a 2024 provincial tender review.

    “The questionnaire was signed by the director as complete and accurate.”

  7. 07Screening

    Six subjects, four lists, 214 articles

    Sanctions and PEP screener · Adverse media reader

    No true sanctions matches across OFAC SDN, EU consolidated, UK and UN. Two name hits are proposed as false positives: Pham Quoc Bao on OFAC (born 1958 against 1974) and Le Thu Hanh on the EU list (1962 against 1979). In the news, the province cancelled a cardiovascular tender in March 2024 over bid-rigging complaints and reviewed three distributors, Halvora among them; inspectors closed it in June with no action.

    “Dispositions are suggestions until you confirm them.”

  8. 08The term sheet

    Margin, fees and the payment account against policy

    Licence and terms checker

    The proposed 18% margin is outside the 8–12% Vietnam hospital benchmark, and the 3% tender success fee is not permitted under policy 4.3. A USD 120,000 marketing fund at the distributor's discretion needs a control, and the Singapore account is outside policy 6.1. At 18% plus the fee, Halvora would earn about USD 216,000 a year above the top of the benchmark with no stated service behind it.

  9. 09The decision

    Approve only with conditions — 7 of 7 red flags mitigated

    Dana Okafor · Third-party risk lead

    The dossier writer maps each red flag to a condition: a written recusal or sale of the 30% stake before signing, no success fee, the margin capped at 12% with the marketing fund only against an agreed plan, payment only to Halvora's account in Vietnam, audit rights, an anti-bribery clause with a corrected questionnaire and annual certification, the resellers named, and quarterly monitoring. Untick one and the screen shows which flag is left open.

    Agent recommendation: “Approve with conditions — only if the recusal or sale of the 30% stake is in writing before signing. Otherwise reject.”

  10. 10E-signed

    Signed, with the clause pack written for legal

    Dana Okafor · then Lena Ortiz

    Dana signs with the meaning “I approve this third party with the conditions listed”. The eight conditions become contract clauses for Lena Ortiz, legal counsel, to approve; Priya Raman in procurement releases the vendor in the ERP only after contract signature. Halvora goes on daily monitoring, payments checked against the 12% cap, with a re-review due Oct 7, 2027.

    If a red flag is left open, the approval goes to Omar Haddad, Chief Compliance Officer, as an exception.

Who it’s for

Built for everyone who signs off a third party.

The same distributor, seen by the five people who carry it — what their review looked like, and what it looks like now.

DO
Dana OkaforThird-party risk lead · decides High tier
Third-party risk lead
Before
“The questionnaire tells me what they want me to know. I need to see who's behind them.” Tracing an owner took weeks of registry pulls and slides.
Now
Opens the ownership graph as traced, with the tier, the answers it contradicts and every source one click away, and decides with conditions before the contract.
SP
Sam PatelThird-party risk analyst · decides Medium and Low
Third-party risk analyst
Before
“Half my day is clearing name hits that turn out to be someone born twenty years earlier.”
Now
Each hit arrives with a proposed disposition and the reasons — name, date of birth, nationality — and he confirms or overturns it.
LO
Lena OrtizLegal counsel, anti-bribery · approves clause packs
Legal counsel
Before
“Give me the conditions in contract language, not in a slide.”
Now
Gets a drafted clause for every condition — conflict of interest, compensation, payments, audit rights, anti-bribery, sub-distributors, monitoring — to approve before the contract.
OH
Omar HaddadChief Compliance Officer · exceptions and rejections
Chief Compliance Officer
Before
“If we approve with a red flag open, I want my name on it.”
Now
Decides every exception and rejection, owns the scorecard, and shows the compliance committee speed, red flags found and what was done about them.
MT
Minh TranGeneral Manager, Vietnam · business sponsor
Business sponsor
Before
Needs a distributor before the November tender round, and Halvora is the only one with tender registrations in all four provinces.
Now
Raises the request with the term sheet and his business reason, answers questions on it, and gets the conditions Halvora must meet before signing.
Built on the engine

8 agents. Each with one job, and hard limits.

Agents trace every owner to a person, screen each one and set the tier from the graph; the risk lead decides and signs.

Questionnaire reader

Reads the returned due diligence questionnaire — any format or language — and turns each answer into a claim to check: owners and shares, government links, sub-agents, bank account, audit rights, past investigations. Flags unanswered or evasive answers.

  • Never fills an unanswered question
  • Every claim cites its passage
Ownership tracer

Pulls the business registry extract and offshore company records and traces every owner of 10% or more to a person, up to four levels, with share, date acquired and source page — and draws the ownership graph.

  • Unknown owners are reported, never assumed
  • Cites the registry page for every link
Sanctions and PEP screener

Screens the entity, owners, directors and beneficial owners against OFAC SDN, EU consolidated, UK and UN lists and the PEP and relatives database, and proposes a disposition for each hit with its match reasons.

  • Proposes dispositions; a person confirms
  • Personal data used only for due diligence
Adverse media reader

Searches ten years of news, court and regulator sources in the local language and English for bribery, fraud, tender, sanctions and investigation terms, discards namesakes, and looks for follow-ups that change the picture.

  • Keeps the original language next to the translation
  • Looks for follow-ups before scoring
Licence and terms checker

Confirms the licence is valid for the service and region, and marks each commercial term — margin, fees, marketing funds, payment account — Within range, Needs a control or Outside policy against the country benchmark and the anti-bribery policy.

  • Never estimates a missing term
  • Cites the benchmark row and the policy clause
Risk scorer

Scores six factors — country, government touchpoint, compensation, ownership, adverse media and sanctions — weights them to 100, applies the forcing rules and sets the tier from the graph and the questionnaire together.

  • Uses only the approved scorecard version
  • Shows every factor
Dossier and conditions writer

Writes the due diligence dossier with every red flag cited, maps each flag to standard conditions, recommends approve, approve with conditions or reject, and drafts the clause pack for legal counsel.

  • A person decides — the agent recommends
  • No uncited statement in a dossier
Monitoring watcher

Re-screens approved third parties every day against list updates and new adverse media, watches registry changes, licence expiry and certifications, and compares every invoice with the approved terms and caps.

  • Opens alerts; a person closes them
  • Payment data stays in the ERP
Risk lead

Decides and e-signs. The agents propose; a named person decides.

Ask in plain words

Ask about any third party, in plain words

Ask about a third party, a red flag, a rule or a re-review — or say what to change. Every answer points to its source.

Why is Halvora Medical high risk?

Score 82 — High. Four things drive it: the 30% owner is the spouse of a provincial tender board member; the questionnaire said “No” to government links; a 3% tender success fee and an 18% margin against 8–12%; and payments to a Singapore account. The 2024 tender review was closed with no action, so it weighs less. Approval only with a written recusal or sale of the 30% stake.

Is the Singapore account allowed?

No. Policy 6.1 requires payment to an account in the third party's name in the country of service. Halvora asked for a Singapore account “for currency reasons”. The proposed condition pays only to its Vietnamese account.

Which third parties are due for re-review this quarter?

Nine are due by year end, four of them High — from Saigon Event Partners (Medium, Oct 21) and Lagos Pharmalink (High, Oct 28) to Andes Medical Distribución (High, Nov 14, alert open). Andes is the priority because of yesterday's news alert.

Add a rule: flag any success fee tied to a tender or approval

Done. Any success, contingency or award-linked fee in a term sheet now raises a High red flag and proposes the condition “remove the fee”, as policy 4.3 requires. It would have caught Halvora's 3% tender fee and Al Noor's registration fee. The rule is on in Settings and recorded in the audit trail.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Ownership graph, as tracedThe onboarding list, the distributor's owners, officials and red-flag paths traced from registry, offshore, PEP and news sources, and the risk tier set from the graph.
As declaredOnly what the questionnaire says: three owners, one of them “other investors”, and a score of 62 — Medium — before any tracing.
Tracing ownershipEach agent's step runs in view while the graph grows and the As traced bar climbs.
Third partiesEvery review with its tier, stage, red flags, days against target, analyst and business sponsor.
The dossierRed flags with citations, checks passed, the score by factor, the agent recommendation and the source passage beside it.
Questionnaire against the evidenceEvery answer, what the evidence shows, and whether it matches, is incomplete or contradicts.
ScreeningHits to confirm with proposed dispositions and match reasons, and every list, register and media source screened.
Contract termsMargin, fees, marketing fund and payment account against the benchmark and policy, and what the margin would cost.
The decisionApprove with conditions, reject or escalate, with each condition mapped to the red flags it mitigates.
Signed, with the clause packThe e-signed decision with its meaning, the re-review date and the contract clauses drafted for legal counsel.
MonitoringApproved third parties watched daily — news, owners, payments, lists and licences — with alerts and the re-review calendar.
DashboardReviews decided, days to decision by tier against target, analyst time, red flags mitigated before contract.
Your rulesTier thresholds, the government-link rule, red-flag rules, re-review cycles, approvers and screening sources.
Governance

Built for anti-bribery scrutiny: cited, decided, signed.

Every red flag cites its passageEach red flag, factor and contradicted answer opens the passage it came from — the registry extract, the offshore record, the PEP profile, the questionnaire answer, the term sheet.
Agents propose, a person decidesA person confirms every screening disposition and decides every tier and approval. The risk lead decides High tier; the analyst decides Medium and Low.
E-signed, with legal's clause packA High-tier decision is e-signed with its meaning, and its conditions go to legal counsel as contract clauses before the contract is signed and procurement releases the vendor.
Open red flags go to the CCOEach condition is mapped to the red flags it mitigates. Approving with a red flag left open, overriding a sponsor or rejecting a third party goes to the Chief Compliance Officer.
Scorecard and rules by approved versionThresholds, weights and red-flag rules change only as a new version, with a preview of how many reviews would move tier. The scorer uses only the approved version.
Personal data kept for its purposeOwners', directors' and relatives' data is used only for due diligence and kept 7 years after the relationship ends. Every agent step and every human action is on the audit trail.
Configuration

Your anti-bribery policy, not ours

The tiers, red-flag rules, re-review cycle, approvers and screening sources are settings — versioned and on the audit trail.

SettingDefaultChoose from
High tier from score70Step up or down, with a preview of how many reviews would be High
Medium tier from score40Step up or down, with a preview of how many would be Medium
Any government link makes a third party HighOnOn · Off — owner, director or close family member who is a government official
Low tier clears on its ownOnOn · Off — when screening finds nothing and the questionnaire is complete
Red-flag rules6 rules onCompensation above the benchmark · Payment to a third country or another name · Answer contradicts evidence · Offshore or undisclosed owner of 10% or more · Refuses audit rights or the anti-bribery clause · Adverse media in local language
Re-reviewHigh every 12 months · Medium every 24Step up or down; Low every 36 months
ApproversHigh tier: Dana Okafor · clauses: Lena Ortiz · exceptions: Omar HaddadHigh tier: Dana Okafor or Omar Haddad · clauses: Lena Ortiz or Omar Haddad · exceptions: Omar Haddad or Dana Okafor
Adverse media languagesLocal language of every country, translated with the original keptAll 24 languages · English only
Connections

Works with the evidence due diligence already runs on

Due diligence questionnairesreturned through the supplier portal, in any format or language
Registries and UBO recordsbusiness registry extracts and offshore company records, up to 4 levels
Sanctions and PEP listsOFAC SDN, EU consolidated, UK and UN; PEPs, relatives and close associates
Adverse medianews, court and regulator sources, local language and English
Contract and payment termsterm sheets, licence registers, compensation benchmarks, anti-bribery policy
ERP paymentsinvoices checked against approved terms and caps; vendor release after signature
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
12days
median to decide a high-risk party, against a 30-day target
Decided on day 12
was 24 days by hand
target
100%
of third parties risk-tiered before the contract is signed
tier set from the traced owners
target
3.1h
of analyst time per medium-risk review
By hand≈ 9 h
With agents3.1 h

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate. Regulatory context: DOJ/SEC FCPA Resource Guide (2020) · DOJ Evaluation of Corporate Compliance Programs (2024) · UK Bribery Act s.7 · Stanford FCPA Clearinghouse. People, companies and products named on this page are characters and sample data in the working solution.

Questions

What compliance teams ask us.

What is third-party due diligence software?

Software that takes a distributor, agent, consultant or vendor from a business request to a risk-tiered, documented decision before the contract: questionnaire, ownership, screening, adverse media, contract terms and conditions. Third-Party Due Diligence adds agents that trace every owner to a person as a graph and set the anti-bribery tier from the graph and the questionnaire together, for the risk lead to decide and sign.

How does it trace beneficial ownership?

The ownership tracer reads the business registry extract, follows each corporate owner of 10% or more through offshore company records until it reaches a natural person, up to four levels, and cites the page for every link. An owner the questionnaire did not name is reported as a red flag, never assumed.

Does it screen owners and directors against sanctions and PEP lists?

Yes. The entity, owners, directors and beneficial owners are screened against OFAC SDN, EU consolidated, UK and UN lists and a PEP database that includes relatives and close associates. Each hit comes with a proposed disposition and the match reasons, and a person confirms it.

What happens when the questionnaire contradicts the evidence?

Each answer is a claim checked against the registry, screening and news. A contradicted answer is listed with what the evidence shows and raises a red flag, and the dossier asks for a corrected questionnaire as a condition.

How is the risk tier set?

Six weighted factors — country, government touchpoint, compensation, ownership transparency, adverse media and sanctions — make a score out of 100, from the approved scorecard. Forcing rules apply on top: any government link makes a third party High. The screen shows the score as declared and as traced, and what the graph changed.

Do people stay in control of the decision?

Yes. Agents propose; a person confirms every screening disposition and decides every tier and approval. The risk lead e-signs High-tier decisions, legal counsel approves the clause pack, and approving with a red flag open goes to the Chief Compliance Officer as an exception.

Does it keep watching third parties after approval?

Yes. Approved third parties are re-screened every day against list updates and new adverse media; registry changes, licence expiry, certifications and invoices against the approved caps raise alerts that a person triages. Each tier is re-reviewed on its schedule — by default High every 12 months, Medium every 24 and Low every 36.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your anti-bribery policy, questionnaire, scorecard and a sample of past reviews — and it goes live once every quality gate has passed. We will walk you through it on your own third parties first.

See it on
your third parties.

We'll run Third-Party Due Diligence on a sample of your own past questionnaires and reviews.