Webinar
Intelligent Automation for Banking Processes
India Banking Summit 2021 session on automating document-heavy banking work — onboarding, loan origination, AML — with leaders from RBI, ICICI, and HSBC.
Banking processes are document-intensive by construction: customer onboarding, loan origination, anti-money-laundering review, trade reconciliation. Each one turns a stack of free-form paperwork into a decision, and each one traditionally does it with people reading pages. This India Banking Summit session, recorded in June 2021, looks at what document understanding AI changes about that — with a panel drawn from the institutions doing the work.
What the session covers
The core of the session is capability, then economics. First, how Botminds handles unstructured banking data — the loan files, KYC documents, and trade paperwork that defeat template-based extraction because no two arrive alike. Second, what a unified platform means in practice: one system that ingests, understands, and routes documents to decisions, instead of a chain of OCR, bots, and manual checkpoints, and what that consolidation does to cost and turnaround. Third, how custom solutions get assembled for specific banking processes — the components involved and how process experts, not just engineers, configure them.
Loan origination is the sharpest example: the process is a sequence of document judgments — income, collateral, identity, risk — and every one of them speeds up when the documents are understood by machine and verified by people.
Speakers
- Dr. Amitabh Rajan — Chairman, Services Board, RBI
- Atul — General Manager, Canara Bank
- Sandeep Indurkar — Head, Digital Payments, ICICI Bank
- Sarath Chandra — CIO, Airtel Payments Bank
- Rajeev Mahajan — CIO, Engineering, HSBC
- Haresh Hiranandani — Senior Vice President, Kotak Mahindra Bank
- Sanjay Singh — CIO & CTO, Paytm Payments Bank
- Gokul Ganapathi — Co-Founder & CEO, Botminds
- Vikas Anand — VP, Sales & Marketing, Botminds
Why it still holds up
The banking back office this panel describes is the territory Botminds now serves with an agentic platform for lending and credit operations: documents in, decisions out, every extracted number cited to its source page, every decision human-approved. The panel’s diagnosis — that the bottleneck is document understanding, not workflow tooling — has aged well.