WorkflowField Service & Work Management

As-Built Redline Processing

As-built redline processing that turns the crew's pen into checked GIS edits, so the network map matches the street in days, not months

From paper redline to GIS edit in days, not months, every edit traced to the pen.

See one case, screen by screen ↓
target5working daysfrom energisation to the control room's map, so operators switch on a map that matches the street
estimated$46Mof finished, paid-for work closes to plant in service about 6 weeks sooner — 612 work orders waiting on as-builts
target100%of map edits traced to the signed redline, the mark and the technician who accepted it
demo4daysfrom energisation to the posted map for the Harrow Lane sheet, against a 46-day average
The problem

Why the network map lags the street by weeks

When a crew finishes a job, the foreman marks up the construction print in red pen: the cable went down the other side of the road, the transformer sits 14 m further east, a link pillar went in that is not on the design. The print goes into a tray at the depot, then to the GIS team, where a technician redraws every mark by hand. At Lumina Utilities 1,240 sheets wait in that tray, 46 days on average from energisation to the map; the oldest is 214 days.

Meanwhile the control room switches from a map that does not show the new cable, planners design on stale network records, and handwriting like “way 3 or way 5” gets guessed. Completed work orders cannot close until the as-built is posted and the materials reconcile, so finished, paid-for plant sits in construction work in progress — $46.2M across 612 work orders at Lumina.

demo46dayson average from energisation to the map at Lumina today, with 1,240 sheets in the tray
demo$46.2Mof completed work in construction work in progress, waiting on as-builts
typical30daysa published distributor KPI to get as-builts into GIS, aiming for 10–15
Where a redline's days go, energisation to the mapestimated
By hand46 days
With the solution3.7 days
  • Print waits at the depot to be scanned, or for a missing sheet7 → 2 d
  • Sheet waits in the GIS tray for a technician30 → 0.5 d
  • Redrawing the crew's marks by hand in the map0.5 → 0.1 d
  • Design questions to the design engineer4 → 0.5 d
  • Connectivity checks and posting2 → 0.1 d
  • Rework — misread marks and returned contractor packages2.5 → 0.5 d

Estimated split of Lumina's 46-day average from energisation to the posted map, in days, by hand and with the solution.

How it works

How a redline reaches the map

Six agents lay the redline over the map, read the pen and draft each edit; the GIS technician accepts and posts.

What comes in
Redlines in4 sources · depot scans, phone photos, contractor CAD and PDF
Agents at work
Sheet registraraligned to the map
Then
Redline readerink, symbols, numbers
Edit draftergeometry snapped
Then
Design comparer
Connectivity checker
Then
Closeout trackerwork order to closed
A person decides
GIS technicianaccepts each edit and posts
What comes out
Map edits posted
Design changes recorded
Control room told
One case, step by step

One redline, from the depot scanner to the control room's map

Glen Mabry's crew energised the Harrow Lane 11 kV extension at Fernhill Estate phase 2 on Friday 9 October 2026 — work order WO-24-18837, feeder F-212 from Kestrel Road primary. Sheet 2 of 3 of his construction print was scanned at Westbrook depot at 07:52 on Tuesday. Here is what happens next, screen by screen, in the working solution.

  1. 01Morning

    The tray, ranked by the energisation clock

    Tomas Reyes · GIS technician, Westbrook

    Tomas posts network records for Westbrook. His tray holds 1,240 sheets, 46 days on average from energisation to the map; 113 are over 120 days and the oldest, Quayside, waits 214 days for a clearer scan. The agents read each sheet the moment it is scanned: 1,186 are ready for a technician, 31 need a clearer scan and 23 wait for a missing sheet. Harrow Lane, energised 4 days ago, is first.

    “Today: 1,240 sheets, 46 days on average from energisation to the map; the oldest, Quayside, is 214 days.”

  2. 0207:52 · 2 min 40 s

    Six agents read the sheet the moment it is scanned

    Sheet registrar, Redline reader and Edit drafter

    The registrar aligns the 400 dpi scan on 4 grid ticks, the Harrow Lane kerb lines and RMU-118, with an error of 0.6 m. The reader finds 11 marks, 10 read above 0.75. The drafter turns them into 9 proposed edits, every pen line snapped within 2.0 m. The design comparer finds 3 changes from design DP-24-0912 rev C, and the closeout tracker sees sheet 3 of 3 is not scanned yet and reminds Glen at 09:00.

    Redline reader: “RMU way reads 3 or 5 (0.61), so you decide”

  3. 0309:14

    The crew's print, laid over the network map

    Glen Mabry · crew foreman, underground cable

    Glen's red ink sits exactly over the street: the designed south-verge route crossed out and a new one drawn along the north verge, “ran N side — 186m”; “TX moved 14m E”; “JT @ 92m”; “LP 2290 NEW”; the overhead span removed and pole P-7711 recovered. A fader moves between paper and map, and each mark carries a number that matches an edit in the list beside the map.

    Glen's note on the sheet: “c/o gas main conflict – ran N side”

  4. 04Every mark

    The sheet, read — with how sure it is

    Redline reader

    The sheet view shows every mark the agents found, what they read and their confidence: the joint at 0.88, the spare ducts at 0.81, the transformer move at 0.97. The reason note and Glen's signature and date, 09/10/26, are read too and matched to WO-24-18837. Below 0.75 a person decides.

    “11 marks · 9 edits · 1 reason note · 1 signature”

  5. 05One click

    The wobbly pen line becomes a clean cable

    Tomas Reyes · GIS technician

    Edit 1 proposes a primary 11 kV cable, 3×1c 300 mm² Al XLPE, 186 m against 172 m designed, from RMU-118 to TX-4471 on the north verge at 0.9 m cover. The route and length differ from the design but sit inside the +10 % rule with a reason on the sheet, so they are recorded. Tomas accepts, and the line snaps onto the verge and joins the two assets it meets.

    “Edit 1 accepted — the cable snaps to RMU-118 and TX-4471”

  6. 06Read 0.61

    Way 3 or way 5 — the switching schedule says 3

    Connectivity checker · Tomas Reyes decides

    Glen circled RMU-118 and wrote “fed way” with a digit that reads as 3 or 5. At 0.61 it is below the line, so it is Tomas's call. Switching schedule SS-F212 shows way 3 spare and planned for TX-4471, while way 5 already feeds the Teasel Close ring; recording way 5 would show two feeds on one way and fail the trace. Tomas picks way 3, then accepts the checked edits in one go.

    “Way 3 — matches the switching schedule; edit 9 accepted”

  7. 0709:15

    The new link pillar, approved from the comparison

    Adaeze Okafor · design engineer, distribution

    Design vs as-built sets the design package, the crew's redline and the work order's materials side by side: 8 items compared, 5 match, 2 field changes recorded inside the rules, and link pillar LP-2290 is not on the design. The design comparer drafts the question; Tomas sends it. The materials agree with the pen — 200 m drum issued, 186 m laid, 14 m returned.

    Adaeze Okafor: “Approved. We moved plot 23 off the overhead span, so the pillar replaces the pole service. I'll issue rev D for the record.”

  8. 08Before posting

    The traces pass, then Tomas signs

    Connectivity checker · Tomas Reyes signs

    The posting package holds the 9 accepted edits as one version, WO-24-18837-AB. The feeder trace runs F-212 from Kestrel Road primary through RMU-118 way 3 and the 186 m cable to TX-4471; the Teasel Close ring is unchanged; no orphans, no duplicates with sheet 1, and 9 of 9 features carry asset id, size, install date, crew and source mark. Tomas signs with a statement.

    “I checked each edit against the crew's redline and accept them as built.”

  9. 09Posted · 09:15

    The control room's map matches Harrow Lane

    Ravi Menon · control-room operator

    Version WO-24-18837-AB is on the network map and the control room is told: a new 11 kV cable RMU-118 way 3 to TX-4471 (500 kVA) on the north verge, energised 9 October, new link pillar LP-2290, the overhead span P-7710 – P-7711 removed. Switching diagrams for F-212 update at posting. Redline to map: 4 days after energisation.

    “Map change · feeder F-212 · Westbrook” — to the control room (Ravi Menon on shift), the outage desk and Westbrook planning

  10. 10Closeout

    The work order moves toward closed

    Hannah Lindqvist · construction closeout coordinator

    WO-24-18837, $412,600 of construction work in progress, moves from “Redline in · map not posted” to “Map posted · materials to reconcile”, with sheet 3 of 3 still awaited. The closeout tracker shows why the rest wait: 87 built with no redline scanned, 447 read and waiting for a technician, 31 design questions open, 29 contractor packages returned, 17 scans too poor to read.

    Closeout tracker: never closes a work order or capitalises cost — Hannah closes it.

Who it’s for

Built for everyone between the trench and the map.

The same redline, seen by the five people who touch it — the crew, the GIS technician, design, closeout and the control room.

TR
Tomas ReyesGIS technician · network records, Westbrook · posts to the map
GIS technician
Before
Starts each day with a tray of scanned redlines and redraws 6–10 sheets by hand. “I spend my day redrawing someone else's pen strokes.”
Now
Opens each sheet already laid over the map with its edits drafted, accepts them one by one, and signs a version only after the traces pass.
GM
Glen MabryCrew foreman · underground cable · field
Crew foreman
Before
Marks up the print at the end of every job, often in the van. “I drew it. Why is the map still wrong two months later?”
Now
His pen marks are read as written, with his reason note and signature, and he gets a reminder when a sheet of his has not been scanned.
AO
Adaeze OkaforDesign engineer · distribution · approves design changes
Design engineer
Before
Answers whenever the field changes one of her designs. “Tell me what changed and why. I'll approve it in a minute.”
Now
Gets one drafted question with the design, the redline and the materials side by side, and only for changes outside the standing rules.
HL
Hannah LindqvistConstruction closeout coordinator · closes work orders
Closeout coordinator
Before
Chases as-builts so work orders can close. “Six hundred jobs are built and paid for, and still open.”
Now
Sees every completed work order by stage, the value waiting and why, with missing sheets and contractor packages followed up for her.
RM
Ravi MenonControl-room operator · receives map notices
Control-room operator
Before
Switches the network from a map that can trail the street by weeks. “If it's not on my map, it doesn't exist when I switch.”
Now
Gets a map-change notice with the feeder and assets the moment an energised change posts.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents lay the redline over the map, read the pen and draft each edit; the GIS technician accepts and posts.

Redline reader

Reads handwriting, dimensions and hand-drawn symbols on scanned and photographed redlines — crossed-out routes, new routes, arrows, joints, link pillars, notes and signatures — each with a confidence, using Lumina's distribution and water symbol standards.

  • Never invents a mark it cannot read
  • Below 0.75 a person decides, with the alternatives shown
Sheet registrar

Aligns each scan to the network map from the print's grid ticks and coordinates, the kerb lines, street names and existing assets, and reports the registration error.

  • Never moves an existing map asset to make a sheet fit
  • Above 1.5 m of error the sheet goes to a person
Edit drafter

Turns each mark into one proposed edit — add, move, remove or change an attribute — with geometry snapped within 2.0 m to the verge, asset or duct it meets, and attributes filled from the design package, the work order and the stores issues.

  • Edits stay proposed until a technician accepts
  • Never posts to the map
Design comparer

Compares each edit with the design package and the work order's issued, used and returned materials, records field changes inside the standing rules, and drafts the question to the design engineer for anything new.

  • Never approves a change to the design — it routes to the design engineer
Connectivity checker

Traces feeders, phases and ring-main ways against the switching schedules, and finds orphans, duplicates and breaks before a version posts; sends the control room its map-change notice.

  • Never overrides a failed trace
  • No version posts with a failed feeder trace
Closeout tracker

Follows each work order from built to closed, and sends reminders for missing sheets and contractor packages to the crew foreman and the closeout coordinator.

  • Never closes a work order or capitalises cost
GIS technician

Accepts each edit; the design engineer approves new assets. The agents propose; a named person decides.

Ask in plain words

Ask about any mark, edit or sheet

Ask about any mark, edit or sheet in plain words — or say what to change. Every answer points to the sheet, the design or the schedule behind it.

Why did the crew move the cable to the north verge?

Glen Mabry's note on the sheet says “c/o gas main conflict – ran N side”. Corran Gas's records put their 180 mm main in the south footway, right in the designed route. The north-verge route is 186 m against 172 m designed, inside the +10 % rule, so it is recorded without approval.

Is RMU-118 way 3 or way 5?

The digit reads as either, at 0.61 — below the 0.75 line, so it is yours to decide. Switching schedule SS-F212 shows way 3 spare and planned for TX-4471; way 5 already feeds the Teasel Close ring. Way 5 would fail the feeder trace. I suggest way 3.

What changed from the design?

Three things on sheet 2: the cable on the north verge, 186 m — recorded, gas conflict noted; TX-4471 14 m east — recorded, easement E-3317; and the new link pillar LP-2290, which needs Adaeze Okafor. The other five items match the design and the materials issued.

Which sheets have waited longest in the tray?

113 sheets are over 120 days. The oldest is WO-23-15288 Quayside, 214 days, waiting for a rescan because the right half is water-damaged. Next is the Riverside 33 kV diversion, 133 days, with 15 edits ready to accept.

Every screen

The working solution, as it ships.

12 screens from the working solution, on its sample data. Pick one to see it large.

The redline over the mapThe crew's scanned print registered to the network map, red-ink marks numbered, proposed edits drawn as geometry and the 9 edits listed beside it.
How it was readEach agent's step on the sheet, with its result and time: registered at 0.6 m, 11 marks, 9 edits, 3 design changes — 2 min 40 s in all.
The sheet, readThe print as the crew left it, with every mark, what was read, the confidence and the edit it became.
Accept each editThe north-verge cable accepted and snapped to RMU-118 and TX-4471, with its attributes and the reason it differs from the design.
When the pen is unclearA digit that reads 3 or 5 at 0.61, with the switching schedule's answer beside it; the technician decides.
Design vs as-builtThe design package, the crew's redline and the materials issued side by side, with the design engineer's approval of the new link pillar.
Sign and postThe version of 9 edits, the connectivity checks and the technician's signed statement.
Posted, control room toldVersion WO-24-18837-AB on the network map, every trace passed and the map-change notice for feeder F-212.
The redline tray1,240 sheets by days since energisation, what is ready, what needs a clearer scan or a missing sheet, and each sheet's status.
CloseoutCompleted work orders by stage, from built to closed, the value waiting on as-builts and why.
Contractor as-builtsContractor CAD and PDF packages checked against specification AB-STD-07, with failed checks ready to return with reasons.
Your rulesThe confidence line, registration and snapping tolerances, design-change rules, the target and the reminders.
Governance

Every edit traced to the pen, signed by a person.

Every edit traced to the penEach edit keeps its source mark on the scanned sheet — the crop, what was read and the confidence — so anyone can see what the crew wrote before it became a map feature.
A named technician signs every versionAgents propose; a named GIS technician accepts every edit and signs the version onto the network map with a statement. Nothing reaches the map without a person.
Unclear handwriting goes to a personA reading below 0.75 is never proposed as ready to accept. The technician sees the alternatives and the evidence — the switching schedule, the design — and decides.
Design changes go to the design engineerA new asset that is not on the design needs the design engineer's approval. Route and length changes inside the standing rules are recorded with the crew's reason.
No posting on a failed traceThe feeder trace, ring, orphan, duplicate and attribute checks run before a version posts. No version posts with a failed feeder trace, and the connectivity checker never overrides one. An existing map asset is never moved to make a sheet fit.
Every decision on the recordThe activity trail records who accepted, edited or rejected each edit and why, who approved a design change and who posted. Rule changes are versioned too.
Configuration

Your records rules, not ours

How sheets are read, which changes need the design engineer and how fast the map must follow the street are settings, chosen by the GIS and records manager.

SettingDefaultChoose from
A person decides below this confidence0.75Up or down in steps of 0.05 — readings under it are never proposed as ready to accept
Symbol libraryBoth standardsLumina distribution standard 2024 · Lumina water standard 2023 · Both standards
Registration error allowed1.5 m1.0 m · 1.5 m · 3.0 m — a sheet that cannot be aligned this closely goes to a person
Snap to the network within2.0 m1.0 m · 2.0 m · 3.0 m
Recorded without approvalLength within +10 %, reason notedLength within +10 %, reason noted · Length within +5 %, reason noted · Every change needs approval
Design engineer for WestbrookAdaeze OkaforAdaeze Okafor · Martin Hale — receives design-change questions
Target: on the map after energisation5 working days3 working days · 5 working days · 10 working days — the tray ranks sheets by this clock
Remind about a missing sheet after2 working days1 working day · 2 working days · 5 working days — to the crew foreman and the closeout coordinator
Connections

Works with the records a redline already touches

Scanned and photographed redlinesdepot scans and phone photos of the crew's marked-up construction prints
The network mapexisting network, assets and feeders in your GIS, where accepted edits post
Design packagesthe issued design, its route, assets and revision
Work orders and materials issuedwork order data and stores issues — issued, used and returned
Contractor as-built submittalsCAD and PDF packages, checked against your as-built specification
Switching schedulesring-main ways and normal states, used to settle what the pen leaves unclear
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
5days
from energisation to the control room's map, so operators switch on the street as built
Today46 days
With agents≤ 5 days
estimated
$46M
of finished work closes to plant in service about 6 weeks sooner
612 work orders
waiting on as-builts today
target
100%
of map edits traced to the signed redline, the mark and the person who accepted it
9 of 9 edits
on every sheet

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate from Lumina's demo inputs (612 work orders at an average $75.5K; the lag falling from 46 to 5 days), and the split of the 46-day lag · “typical” = published figures (1Spatial, case study of an Australian distributor: a 30-day KPI to get as-builts into GIS, aiming for 10–15 days). Lumina Utilities, Corran Gas and every person, place, contractor and work order named on this page are fictional — characters and sample data in the working solution.

Questions

What GIS and network records teams ask us.

What is as-built redline processing?

It is the work of getting a crew's marked-up construction print — the redline — onto the GIS network map as built. As-Built Redline Processing does it with six agents that lay the scanned sheet over the map, read the handwriting and hand-drawn symbols, and draft each map edit with its geometry. A GIS technician accepts each edit and posts.

How does as-built redline processing software work?

The sheet registrar aligns the scan to the map from its grid ticks, kerb lines and existing assets. The redline reader reads every mark with a confidence, the edit drafter turns each one into a proposed edit snapped to the network, the design comparer checks it against the design and the materials issued, and the connectivity checker traces the feeder before anything posts.

Does it work on the paper redlines already in our tray?

Yes. It reads the scans and photos already waiting, not only the next job captured digitally. In the working solution the agents read each sheet the moment it is scanned: of 1,240 sheets in the tray, 1,186 are read and ready for a technician, and 31 poor scans and 23 missing sheets are flagged.

What happens when the handwriting is unclear?

A reading below the confidence line — 0.75 by default — is never proposed as ready to accept; a person decides. In the sample case the ring-main way read 3 or 5 at 0.61; the switching schedule showed way 3 spare and planned for the new transformer, and the technician chose way 3.

How does it keep the control room's map right?

The feeder trace, ring, orphan, duplicate and attribute checks run before a version posts, and no version posts with a failed feeder trace. When an energised change posts, the control room, the outage desk and planning get a map-change notice naming the feeder and assets. The target is every energised change on the map within 5 working days.

Does it handle contractor as-built submittals?

Yes. Contractor CAD and PDF packages are checked against your as-built specification — seal and signature, grid and control points, scale, valve offsets, joint chainage, test certificates — before they reach the tray. A failed check goes back with the reasons drafted for you; a clean one goes to the tray.

Do people stay in control of the network map?

Yes. Agents propose and never post, never move an existing asset to fit a sheet, never approve a design change and never close a work order. A named GIS technician accepts each edit and signs the version, the design engineer approves new assets, and the closeout coordinator closes the work order.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your symbol standards, as-built specification, design-change rules and a sample of redlines from your tray — and it goes live once every quality gate has passed. We will walk you through it on your own sheets first.

See it on
your redlines.

We'll run As-Built Redline Processing on a sample of the sheets already in your tray.