Collective bargaining agreement search that quotes the section and applies it to every person on the trip
Every answer quotes its section, with the letters and settlements behind it.
See one case, screen by screen ↓Crew Contract Search is collective bargaining agreement search for airline crew scheduling. A scheduler asks a question about the pilot contract or flight attendant contract in plain words; seven agents answer in one sentence, quote the section, apply it to each person on the trip under the agreement that covers them, and lay out the letters of agreement and grievance precedent behind it. Labor Relations confirms the answers that need it.
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Collective bargaining agreement search, today, is a crew scheduler with a departure clock running and a PDF open. The flight attendant contract and the pilot contract each run over 400 pages, amended by dozens of letters of agreement and read through years of grievance settlements, System Board awards and Labor Relations interpretations. Crew tracking flags the hard legality limits it encodes, but not the “may, with consent” rules, the pay that follows or the letter signed since the last rules release. So the scheduler searches “extension”, asks a senior scheduler or a work rule analyst, or calls Labor Relations and waits.
The risk sits in the answer nobody could check in time. Answers differ by shift; “may, with consent” is applied as “may”; a settlement reached without precedent is read as a rule; and after a merger, two agreements cover people on the same aircraft. Consent given by phone goes unrecorded, payroll finds the disagreement at pay close, and the wrong answer becomes a grievance before a System Board of Adjustment.
Estimated split for one unusual question asked by a crew scheduler, by hand and with the solution; the 47-minute call-back is the prototype's timed sample of 160 questions.
Seven agents answer from the agreement that covers each person, lay out the precedent, and catch what breaks a confirmed answer; Labor Relations decides.
Thursday, 16:40 in Crew Scheduling at Corvane Airways' Denver hub. CV 88 DEN–LHR, a 787-9, is delayed 2 h 45 min for a hydraulic pump: new departure 19:55. Two reserve flight attendants were called out for it, and they work under two different agreements. Here is what happens next, screen by screen, in the working solution.
The trip bar already shows CV 88, the delay, two reserves on board and the two agreements that cover them. Jordan asks: “Can I extend a reserve past 14 hours on CV 88 to LHR?” In 4.1 seconds, at confidence 0.96, from 6 sources and the trip, the Contract agent answers “Only with her consent.” Section 12.D.4 lets Scheduling extend a reserve on an international sequence past 14 hours, up to 16, only if she agrees; LOA 26-03 requires her consent recorded in the crew app before departure.
The section opens beside the answer, highlighted — Corvane FA 2024, page 214 of 412, in force 1 Mar 2024.
The Crew context agent reads the trip from crew tracking: both reserves reported at 15:10, projected release 05:50, 14 h 40 min of duty. Dana Whitfield is on the Corvane agreement: extend only with her consent, ask before 19:25, extension pay an estimated $91.20. Marisol Vance is on the Halden Air agreement until 31 Dec 2026, whose Section 9.C.2 allows no extension past 14 hours, with or without consent: replace her by 18:55. Jordan picks Kelsey Ng from the free reserves.
“Kelsey Ng assigned to CV 88 · Marisol Vance released without loss of pay”
Below the answer sit Section 12.D.4 (Mar 2024, binding), grievance settlement G-25-0412 (Jun 2025, context only), LOA 26-03 (Mar 2026, binding) and Labor Relations interpretation LRI-26-11 (Jul 2026, guidance). G-25-0412 paid six flight attendants on CV 92 DEN–FRA three hours at 150%, $1,186.20, and was settled without precedent — so it is shown, and never cited as a rule. System Board award SB-23-07 is ruled out: it covers domestic sequences only.
“Settled without precedent: it shows how the section was applied, and why the letter exists. It is never cited as a rule.”
One click drafts the crew-app message to Dana: the new departure, her projected release at 05:50 MDT, the extension to 16 hours under Section 12.D.4 and the pay at 200% under Section 6.F.2, reply by 19:25 — 30 minutes before departure. Jordan sends it, and Dana consents at 16:46, recorded in the crew app. The answer is already with Renee Calloway in Labor Relations as C-26-0317, on the before-departure clock.
“Sent from the crew app, as LOA 26-03 and LRI-26-11 require. You send it; the agents do not contact crew members.”
Asked what Dana Whitfield is paid for the extension, the agents answer “An estimated $91.20” and show the working: 15:10 report to 05:50 release is 14 h 40 min, 40 minutes past 14 hours, at her 8th-year rate of $68.40 under Section 6.A, paid at 200% under Section 6.F.2 — 40/60 × $136.80. Had she not consented and been extended anyway, LOA 26-03 paragraph 4 would add 3 hours at 150%: $307.80.
Pay figures stay “estimated” until Crew Payroll confirms.
Jordan asks whether a partner-airline deadhead counts toward the 16 hours. Confidence is 0.52, so the agent does not guess. Section 2 defines deadhead only on a Company or codeshare flight, and no letter or settlement decides the rest. Reading A counts it as duty under Section 12.B; Reading B does not. The question goes to Labor Relations as U-26-031, with two earlier questions on the same point.
“The agreements do not answer this clearly.”
Renee's Today screen counts 3,214 questions this week, 89% answered with the section quoted; 9 answers to confirm, 3 past the 4-hour clock; 6 groups with no clear answer; and 3 grievance-risk findings with $642.60 of pay proposed. At the top of Needs you: C-26-0317, due 17:14. She can ask the agents about any of it; they answer from the agreements and the logs, and cite them.
C-26-0317 arrives with the language, the precedent chain and a check against confirmed answers: it matches 14 answers confirmed on 12.D.4 since March, the last on 2 Oct, and is the first on CV 88 with a Halden Air reserve. Renee picks “Confirmed: the section applies as quoted” and signs. The scheduler is told at once, and she can share the interpretation with the union's contract administrator for joint concurrence.
“Signed by Renee Calloway with the reason code; on the audit trail.”
The morning check compared crew tracking and the crew app with confirmed answers. Finding W-14: Ava Brennan and Noah Pierce on CV 76 DEN–CDG on 4 Oct, and Leah Moreau on CV 64 DEN–NRT on 11 Oct, went past 14 hours with no consent recorded before departure. LOA 26-03 paragraph 4 adds 3 hours at 150% each: $642.60, proposed to Crew Payroll for the October pay close, with a note to 148 flight attendant schedulers.
“Nothing is paid or sent until you approve.”
The same agreement, seen by four people at Corvane Airways who carry it — what their week looked like, and what it looks like now.
Seven agents answer from the agreement that covers each person, lay out the precedent, and catch what breaks a confirmed answer; Labor Relations decides.
Answers in one sentence from the agreement in force on the trip date and quotes the section; asks back when the answer depends on a detail, such as which agreement covers her.
Reads the trip, the people on it, their duty so far and projected release from crew tracking, and finds the agreement that covers each person from crew records.
Finds the letters of agreement, grievance settlements, System Board awards and Labor Relations interpretations touching the section, labels each binding, guidance or context only, and says why each does or does not apply.
Checks every sentence of an answer against the section it quotes, and blocks an answer that does not hold.
Works out the contract pay of an answer — rate, premium and minutes — and shows the arithmetic with the section that sets it.
Compares actions in crew tracking, and answers given across shifts, with the answers Labor Relations confirmed; flags grievance risk and prices it.
When a letter of agreement or a new agreement is signed, replays the last 90 days of real questions against it, finds every answer that changes and drafts the note to the people who asked.
Confirms and rules; the scheduler decides on the trip. The agents propose; a named person decides.
Ask about a trip, a section, a letter or a finding. Every answer quotes its section, or says the agreements do not answer clearly.
Can I extend a reserve past 14 hours on CV 88 to LHR?
Only with her consent. Section 12.D.4 lets Scheduling extend a reserve on an international sequence past 14 hours, up to 16, only if she agrees. LOA 26-03 requires her consent recorded in the crew app before departure. Marisol Vance is on the Halden Air agreement, which allows no extension past 14 hours: replace her.
Can a flight attendant be junior assigned twice in a month?
It depends on which agreement covers her. A Corvane lineholder may be junior assigned no more than two times in a bid month under Section 13.B.3. A Halden Air flight attendant may be junior assigned once per calendar month under Halden Air Section 10.F, paid at 150% of the trip's credit.
Can I give a short-call reserve pilot an international trip with 90 minutes' notice?
Only if the pilot agrees. Pilot Agreement Section 25.J.3 requires at least two hours' notice before report for an international trip; with 90 minutes, the assignment needs the pilot's agreement and is paid at 150% of the trip's credit. Answered from the Corvane Pilot Agreement only.
Which answers change on 1 January for Halden flight attendants?
412 answers from the last 90 days change for 296 people when the Joint Flight Attendant Agreement takes effect, among them extensions (Joint 12.D.4, 118 answers) and junior assignment (Joint 13.B.3, 97).
13 screens from the working solution, on its sample data. Pick one to see it large.
The thresholds, rules and clocks the agents follow are settings, saved as versions on the audit trail.
| Setting | Default | Choose from |
|---|---|---|
| Answer from the agreement in force on | The trip date | Trip date · Question date |
| Answer confidence | 0.85 | Below it, the agent asks back or sends the question to Labor Relations |
| Precedent older than | 7 years | Shown as context only, whatever its kind |
| Settlements without precedent | Context only | Shown as context; never quoted as a rule |
| Pay figures | Marked “estimated” | Until Crew Payroll confirms · On or off |
| Agents may change a schedule or contact a crew member | Locked off | The scheduler sends consent requests and makes changes |
| Before-departure questions | 30 minutes | Answered by Labor Relations within; other confirmations within 4 business hours |
| No clear answer | 2 business days | Ruled by Labor Relations within |
Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.
“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate (the 47-minute call-back is the prototype's timed sample of 160 questions). Context: Railway Labor Act, 45 U.S.C. §151 et seq. and §184 (System Boards of Adjustment); 14 CFR Part 117; 14 CFR 121.467; FAA Reauthorization Act of 2018, §335. Corvane Airways, Halden Air, their unions, people, agreements, sections, letters, settlements and awards named on this page are fictional — characters and sample data in the working solution.
Crew Contract Search is collective bargaining agreement search for airline crew scheduling. A scheduler asks a question about the pilot contract or flight attendant contract in plain words; seven agents answer in one sentence, quote the section, apply it to each person on the trip under the agreement that covers them, and lay out the letters of agreement and grievance precedent behind it. Labor Relations confirms the answers that need it.
With Crew Contract Search, from a question box beside the trip. The agents read the trip from crew tracking, find the agreement in force on the trip date for each person, and answer with the section open beside the answer, highlighted. When the answer depends on a detail they ask back; a pilot scheduler gets answers from the pilot agreement only.
A reserve extension past 14 hours depends on the agreement that covers her, which is why the answer is applied per person. In the working solution, one reserve may be extended up to 16 hours only with her consent recorded in the crew app before departure, and the other, under the acquired airline's agreement, may not be extended at all. Federal flight attendant duty and rest limits under 14 CFR 121.467 sit beneath the contract's own rules.
Until a joint agreement takes effect, each workforce keeps its own. The agents read from crew records which agreement covers each person, answer from that one, and flag trips where flight attendants from the acquired airline were scheduled under the other airline's rules. When the joint agreement is signed, they show which past answers will change.
Only if it was. The Precedent agent marks every letter, settlement, System Board award and interpretation binding, guidance or context only, and says why. A settlement reached without precedent is shown as context — how the section was applied — and is never quoted as a rule.
The agents say so: “the agreements do not answer this clearly”. They draft both readings with their sections and the nearest sections, group the question with others like it, and send it to Labor Relations. The ruling becomes an interpretation that answers the next person who asks, and can be shared with the union for joint concurrence.
No. The agents never change a schedule, a contract or pay and never contact a crew member. The scheduler decides on the trip and sends any consent request; Labor Relations confirms answers with a reason code and approves every note and pay correction before it is sent or paid; every step is on the audit trail.
The Agentic Solution Engine builds and deploys it from your requirements and documents — your agreements, letters of agreement, settlements, awards and interpretations, with a sample of past questions — and it goes live once every quality gate has passed. A new agreement is added by upload; the agents index its sections and Labor Relations approves the index.
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