SystemStudent Success, Advising & Experiential Learning

First-Destination Survey & Career Outcomes

A first destination survey past the 65% knowledge rate, with every graduate's outcome traced to its source and two names

A knowledge rate past 65%, with every graduate's outcome traced to its source.

See one case, screen by screen ↓
demo66.0%of Halden State's class of 2026 known on November 30, up from 61.8% after one confirmed batch, a month before the close
demo412graduateswith no known outcome, found overnight in the national enrollment match file, each cited to its file row
demo0outcomescounted without a confirmed source, checked by Institutional Research before the class report left
target1afternoonfrom the last confirmed batch to a signed, reconciled class report
In short

What is First-Destination Survey & Career Outcomes?

A first destination survey records where a university's graduates went after their degree: a job, further study, service or still seeking. First-Destination Survey & Career Outcomes lets career centers verify graduates' jobs and further study from surveys and records, per NACE: agents follow up with graduates, match the national enrollment file, employer confirmations and profiles, and propose each outcome with its source and rule cited. A staff member confirms every outcome, a second person confirms every change, and the director signs the class report.

AI in education: a buyer's guide to agentic AI for colleges, universities and school districts →

Updated

The problem

Why the first destination survey is still rebuilt by hand every December

A first destination survey answers one question each December: where did last year's graduates go? The NACE First-Destination Standards and Protocols count every completer from July 1 to June 30, ask a career center to know the outcome of at least 65% of the class, from the graduate or from other sources it has verified, and close the count on December 31. Placement and earnings now carry state and federal consequences, so the numbers have to hold up when a reviewer asks for one graduate.

Most centers still build the number by hand. The survey goes out at graduation and again in the fall, and about a third of the class answers. Staff search public profiles one graduate at a time, email employers and submit the class to the national enrollment match service, and each source lands in its own spreadsheet. In December an analyst merges the sheets, picks one outcome per graduate and codes it to a NACE category; when a survey and an employer disagree, the top row usually wins, and nobody records which source settled which graduate or who decided.

typical65%the minimum knowledge rate the NACE standards ask a career center to reach, for a count that closes December 31
typical70%verified job placement a short-term program of 150 to 599 clock hours needs to keep Workforce Pell
demo32.7%of Halden State's class known from survey answers alone; the rest has to come from other sources
Where a class's staff days go, from roster to reportestimated
By hand46 days
With the solution8.5 days
  • Pulling the class and agreeing with Institutional Research who counts3 → 0.5 d
  • Searching profiles and emailing employers, one graduate at a time20 → 4 d
  • Bringing the national enrollment match file into the spreadsheets4 → 0.5 d
  • Merging the sheets and coding each graduate to a NACE category10 → 2 d
  • Settling graduates whose sources disagree5 → 1 d
  • The class report, the director's sign-off and re-derived totals4 → 0.5 d

Estimated staff days for one graduating class of about 10,000, by hand and with the agents. Graduates still take their own time to reply; these are the days the office spends. Our estimate, kept modest.

How it works

How one graduate's outcome is settled

Seven agents gather, match and classify every graduate's outcome; a staff member confirms, a second person checks, the director signs.

What comes in
What arrives5 sources · only those the protocol allows
Agents at work
Roster agentthe class, July to June
Then
Collectorfollow-ups in their language
Verifiermatch file, employers, profiles
Then
Conflict agentboth sources side by side
Then
ClassifierNACE category + section
A person decides
Analyst confirms, a second person checksthen the director signs
What comes out
Knowledge rate by source
Signed class report
Evidence pack
One case, step by step

One day in a first destination survey, from 61.8% to a signed class report

Halden State University, class of 2026: 9,812 completers in 148 programs. It is Monday, November 30; the count closes December 31, and the state system's fall outcomes review is due tomorrow. Here is the day, screen by screen, in the working solution.

  1. 01Monday morning

    The class as one column, filled by source

    Tomás Ferreira · Career outcomes analyst

    Tomás opens the class to one number: 61.8%, 6,064 of 9,812 graduates known, 314 short of the dashed 65% line. The column fills in four labeled layers: 3,212 survey answers, 1,236 employer confirmations, 588 verified profiles and 1,028 enrollment matches. Beside it, where the column stood on the first of each month, from 22.4% in August to 57.3% in November.

    A pale layer above the fill shows 565 graduates found but not yet countable.

  2. 022:14 AM

    412 unknown graduates found in the enrollment match file

    Verifier

    Overnight the Verifier read the national enrollment match return file received November 27 and matched 2,104 of 9,812 graduates on Halden ID, name and birth date. 1,678 were already known; 412 had no known outcome, and the Classifier proposed continuing education for each under NACE §3. Every row shows where the graduate enrolled, full or part time, the start date, the file row and the confidence; 14 name-only or withdrawn rows are held for a person.

  3. 034:52 PM

    A checked sample, then the class crosses the line

    Tomás Ferreira

    Confirm stays disabled until Tomás has checked a 20-row sample against the file. He confirms the 412: the enrollment layer grows from 1,028 to 1,440, the class reaches 66.0%, 6,476 of 9,812, and the programs under 65% fall from 19 to 14.

    Past the line by 98.

  4. 04One conflict left

    The survey says full time; the employer says 20 hours

    Conflict agent · Classifier

    Jordan Whitfield, B.S. Statistics, answered the survey on August 14: Data Analyst, employed full time, Northfold Logistics, $68,000. The employer's letter of November 24 says a contract through a staffing firm at 20 hours a week. Both sources sit side by side with the passages highlighted, and the Classifier proposes employed part time, temporary/contract assignment, at confidence 0.94: under 30 hours is part time (§3), and the latest known outcome is reported (§5).

    Salary is collected for full-time jobs only, so the $68,000 leaves the salary figures.

  5. 05One click

    The letter itself, at the paragraph that matters

    Tomás Ferreira

    The citation opens the employment verification letter as received, page 1, paragraph 2: "engaged as a contract data analyst through Brightwater Staffing at 20 hours per week, from October 5, 2026 to March 31, 2027." Paragraph 3 notes that the letter does not state compensation. Opening it is written to the audit trail with Tomás's name.

  6. 065:06 PM · 5:14 PM

    Resolved with a reason, confirmed by a second person

    Tomás Ferreira · Ruben Castellanos

    Tomás resolves the record to part time with reason CO-01, "Employer document outranks the survey". He cannot confirm his own change, so Ruben Castellanos, Assistant Director, Career Outcomes, confirms it at 5:14 PM. Employed full time goes from 3,489 to 3,488, part time from 401 to 402, and reported full-time salaries from 2,214 to 2,213; the median stays $64,500.

  7. 07On the record

    Every source in date order, with the record's own trail

    Jordan Whitfield's record

    From degree conferral on May 16 to the second confirmation: the survey sent by text in English, Lena Kowalczyk's first confirmation on August 17, the public profile of September 30, the employer request under the consent Jordan gave, the letter, the conflict and both decisions. The record is visible to career services and Institutional Research only.

  8. 08For tomorrow

    Follow-ups aimed at the programs still under 65%

    Collector · Owen Marsh, college career liaison

    The Collector has drafted the Arts and Sciences follow-up for 327 unknown graduates of B.A. Psychology, Communication and History, by email and text, in English and Spanish, signed by their liaison Owen Marsh. It goes out Tuesday at 11:00 AM, outside quiet hours, and only after a liaison or the assistant director approves. The 187 graduates who opted out are never messaged.

  9. 095:30 PM · 5:48 PM

    The director signs; Institutional Research checks the totals

    Imogen Ashworth · Grace Odum

    Imogen Ashworth, Director of Career Services, signs the class report at 5:30 PM: knowledge rate 66.0%, career outcomes rate 92.1% (5,883 of 6,389), median full-time salary $64,500 from 2,213 answers. At 5:41 PM Grace Odum checks that the 9,812 completers tie to the IPEDS completions file, that no outcome lacks a confirmed source and that cells under 10 are suppressed. At 5:48 PM it goes to the state review.

    Reference SFR-2026-HSU-1130.

  10. 10Audit-ready

    Who, what, when, why and which evidence

    Walter Brennan · Internal auditor

    Fifteen entries cover the day and what led to it, from the Verifier's 2:14 AM match to the 5:48 PM submission, people and agents alike, each with its reason and evidence. Walter reads everything, changes nothing, and exports a redacted evidence pack for the state, a federal reviewer, an accreditor or NACE.

Who it’s for

Built for everyone who stands behind the class number.

The same class of 2026, seen by the five people who carry it: what their fall looked like, and what it looks like now.

TF
Tomás FerreiraCareer outcomes analyst · owns the class from August to the close
Career outcomes analyst
Before
"Half my fall is spent proving a graduate went to graduate school." He merges sources by hand and settles conflicts alone.
Now
Confirms batches the agents have already matched and cited, and spends his time on the graduates whose sources disagree.
IA
Imogen AshworthDirector of Career Services · signs the class report
Director of Career Services
Before
Answers to the provost and the state system for a number built in a spreadsheet nobody can trace.
Now
"I will sign 66%, but only if I can open any graduate in it and see why", and now she can.
RC
Ruben CastellanosAssistant director · the second person on every change
Assistant Director, Career Outcomes
Before
Owns the queues and the deadlines without one view of who is carrying what.
Now
Sees every open item with its owner and service level, confirms each change as the second person, and reassigns in bulk.
NP
Nadia PetrosyanCollege career liaison · approves what her graduates receive
College Career Liaison, Engineering
Before
"My graduates answer a text from me. They ignore a survey from 'the university'."
Now
Approves follow-ups drafted in each graduate's own channel and language, signed with her name, aimed at her programs under 65%.
GO
Grace OdumInstitutional Research · checks every total before it leaves
Associate Director of Institutional Research
Before
Re-derives the class for the state review and finds the count off by dozens.
Now
Checks the totals against the IPEDS completions file before anything is sent, and takes program evidence for the earnings review.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents gather, match and classify every graduate's outcome; a staff member confirms, a second person checks, the director signs.

Outcomes coordinator

Runs the class from roster to report, routes every item to a named person and keeps the service-level and close-date clocks.

  • Never confirms an outcome, signs or sends
  • Escalates overdue items to the assistant director
Roster agent

Builds the class from completers between July 1 and June 30 by degree and term, ties it to the completions count, and carries each graduate's consent and directory hold.

  • Never adds or drops a completer without Institutional Research
Collector

Follows up with graduates still unknown, aimed at the programs under 65%, in each graduate's preferred channel and language, and reads the replies into the record.

  • Never sends without the liaison's approval
  • Never contacts a graduate who opted out
  • Four contacts a class; quiet hours 8 PM to 9 AM
Verifier

Matches graduates against the national enrollment match file, employer confirmations and public profiles, and counts only the sources the protocol allows, verified (NACE §2b).

  • Never counts an unverified profile or third-party report
  • No profile search under a directory hold
  • Below confidence 0.95, a person reads it
Conflict agent

Finds graduates whose sources disagree on status, hours, employer or enrollment, and lays both sources side by side with the passages.

  • Reports a disagreement; never resolves one
Classifier

Assigns the NACE category and sub-category with the section cited, applies the latest-known rule, and keeps salary to full-time jobs.

  • Proposes only; a person confirms every category
Evidence agent

Builds the class report, the program evidence and the export packs, suppresses cells under 10 and redacts what the audience may not see.

  • Reads only; never writes to a graduate's record
Career outcomes analyst

Confirms each outcome; a second person checks every change. The agents propose; a named person decides.

Ask in plain words

Ask about any graduate, program or rule

Ask about any graduate, program, source or rule in the class, or say what to change. Every answer points to its source and opens the screen it talks about.

Why did the knowledge rate move today?

Because 412 graduates with no known outcome are in the national enrollment match file received November 27, each enrolled in a graduate or professional program this fall. Enrollment after the degree is continuing education under NACE §3. Tomás Ferreira checked a 20-row sample and confirmed them at 4:52 PM, so the enrollment layer grew from 1,028 to 1,440 and the class went from 61.8% to 66.0%, past the 65% line.

Why would Jordan Whitfield be part time?

Two sources disagree. Jordan's survey of August 14 says data analyst, employed full time, $68,000. Northfold Logistics' letter of November 24 says a contract through a staffing firm at 20 hours a week. Under 30 hours is part time (§3), and the latest known outcome is reported (§5), so the Classifier proposes part time, temporary/contract, and takes the salary out of the full-time figures. A person resolves it and a second person confirms.

Which programs are still under 65%?

14 of 148, down from 19 this morning. The largest gaps: B.F.A. Studio Art 47.0%, B.A. History 53.1%, B.A. Communication 56.5%, B.A. Psychology 56.9%, B.S. Civil Engineering 61.2%, M.S. Data Science 61.5% and B.S. Electrical Engineering 63.0%. The Collector has drafted four follow-ups covering 562 of their unknown graduates, each waiting for the college liaison.

Draft a follow-up for engineering graduates we don't know yet

Drafted for the 140 unknown graduates of B.S. Civil Engineering and B.S. Electrical Engineering: by text for the 96 who chose it and by email for 44, in English and, for 9, Spanish, signed by Nadia Petrosyan and timed outside quiet hours. Nobody who opted out is on the list. Nothing goes until Nadia approves.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The class's knowledge rate as one column, filled by source, against the 65% lineHalden State University's class of 2026: 9,812 graduates, 61.8% known on Monday, November 30, with the December 31 close 31 days away. The column fills in four labeled layers: 3,212 survey answers, 1,236 employer confirmations, 588 verified profiles and 1,028 enrollment matches. A pale layer above shows 565 found but not yet counted; to the right, the records waiting to be verified and the graduates whose sources disagree.
412 enrollment matches proposed overnight, every row cited to the match fileThe Verifier matched 2,104 of 9,812 graduates in the national enrollment match return file received November 27. 1,678 were already known; 412 are new, proposed as continuing education under NACE §3, and 14 more are held for a person. Each row shows where the graduate enrolled, full or part time, the start date, the file row and the confidence.
A person confirms the batch, and the class crosses the 65% knowledge rateAfter Tomás Ferreira checks a 20-row sample against the file and confirms the 412 at 4:52 PM, the enrollment layer grows to 1,440 and the class reaches 66.0%, 6,476 of 9,812 known, past the line by 98. 153 graduates are still found but not yet counted.
When two sources disagree, both sit side by side with the rule that decidesJordan Whitfield, B.S. Statistics: the survey of August 14 says employed full time, Data Analyst at Northfold Logistics, $68,000. The employer's letter of November 24 says a contract through a staffing firm at 20 hours a week. The Classifier proposes employed part time, temporary/contract assignment, at confidence 0.94, with NACE §3 and §5 cited, and shows what changes in the totals.
Every value opens to the passage it came fromClicking the letter's citation opens the employment verification letter from Northfold Logistics as received: "engaged as a contract data analyst through Brightwater Staffing at 20 hours per week, from October 5, 2026 to March 31, 2027." Opening it is written to the audit trail with the reader's name.
The analyst resolves with a reason; a second person confirmsTomás Ferreira resolves the record to part time at 5:06 PM with reason CO-01, "Employer document outranks the survey". He cannot confirm his own change, so Ruben Castellanos, Assistant Director, Career Outcomes, confirms it as the second person at 5:14 PM. Full time is now 3,488 and part time 402.
One graduate's record: every source in date order, and its own trailJordan Whitfield's record from degree conferral on May 16, 2026 to the second confirmation on November 30: the survey by text, Lena Kowalczyk's first confirmation, the public profile, the employer request under the consent Jordan gave, the letter, the conflict and the two decisions.
Follow-ups aimed at the programs under 65%, in each graduate's own channel and languageThe Collector drafts first destination survey follow-ups for graduates still unknown, starting with the programs under the line. The Arts and Sciences campaign reaches 327 graduates of B.A. Psychology (56.9%), Communication (56.5%) and History (53.1%) by email and text, in English and Spanish, signed by their liaison Owen Marsh, and nothing is sent until a liaison or the assistant director approves.
Every program against the 65% line, not only the class average148 programs by CIP code and degree level; 14 are under 65% today, down from 19 this morning, and the seven shown under the line each have a follow-up ready. Certificate programs show job placement the Workforce Pell way, verified working 180 days after completion against 70%, and the career outcomes data for the earnings review goes to Institutional Research.
The career outcomes report: the director signs, Institutional Research checks the totalsThe class of 2026 report as of November 30: knowledge rate 66.0% (6,476 of 9,812), career outcomes rate 92.1% (5,883 of 6,389), median full-time salary $64,500 from 2,213 answers. Imogen Ashworth signed at 5:30 PM, Grace Odum checked that the totals tie at 5:41 PM, and it was sent to the state system's fall outcomes review at 5:48 PM.
Who, what, when, why and which evidence, for people and agentsFifteen entries for the day and what led to it, from the Verifier's 2:14 AM match to the 5:48 PM submission, each with the reason and the evidence. Filters for people, agents, record changes and exports; the export pack is redacted for its audience.
Every open item with an owner and a service level, and roles that limit who actsTwelve open items across six people, with conflicts due in 5 business days, batches in 2 and approvals in 1; late work escalates to the assistant director. Two follow-up approvals are selected, and the bar shows that the Associate Director of Institutional Research cannot reassign work.
Which sources count, the 65% target and the confidence floor, set by the officeThe office decides which sources count and how each is verified, following the NACE first destination standards (§2b): survey answers, employer confirmations and enrollment matches count as received; public profiles and faculty reports count only after verification; a fellow graduate or parent only when the graduate confirms.
Governance

Built for a state or federal review: sourced, confirmed twice, signed.

Seven roles, separated by dutyAnalysts confirm outcomes and resolve conflicts; the assistant director second-confirms changes; the director signs the class report; college liaisons approve follow-ups but cannot confirm an outcome; Institutional Research checks totals but cannot change a record; the internal auditor reads and exports only; the administrator sets sources, retention and agent versions, with no record decisions.
A second person on every changeAn agent proposes, a staff member confirms, and every change a person makes is confirmed by a second person, never the same one. The director signs and Institutional Research checks the totals before anything leaves the university.
Every value opens to its sourceEach outcome cites the survey response, the match-file row, the employer letter's page and paragraph, the profile capture or the NACE section that decided it, kept exactly as received.
FERPA-aware access, holds and opt-outsOutcome records are visible to career services and Institutional Research only. A directory-information hold turns off profile search and keeps the graduate in aggregates only; a graduate who opted out is never contacted; cells under 10 are suppressed and exports are redacted. Records are kept 6 years after the class closes, with legal hold.
Agents propose; people actAgent versions are pinned for the class, so a record keeps the version it was decided with. Every override carries one of six reason codes, a confidence floor sends doubtful matches to a person, and agents never send, confirm or sign.
An audit trail with export packsWho, what, when, why and which evidence, for people and agents, on a trail that is never edited, with redacted export packs for the state review, a federal reviewer, an accreditor or NACE.
Configuration

Your office's rules for counting a graduate

Which sources count, the target, the clocks and who confirms are settings the office owns, applied the same way to the whole class.

SettingDefaultChoose from
Sources that count (NACE §2b)Survey answers, employer confirmations and enrollment matches as receivedPublic profiles and faculty reports after verification; a fellow graduate or parent only after the graduate confirms
Knowledge rate target65%, for the class and every programStepped, with the programs under the line shown (NACE §2c)
A person reads anything below confidence0.95Stepped; the Verifier holds rows under the floor
A batch needs a checked sample20 rowsRows opened against the source before a batch is confirmed
Who second-confirms a changed recordRuben Castellanos, assistant directorImogen Ashworth, director; never the person who made the change
A conflict is resolved within5 business days3 or 10 business days; then it escalates
Suppress cells under10 graduates5 graduates; applies to any published or exported figure
Keep records for6 years after the class closes3 or 10 years; legal hold
Connections

Works with the systems a career center already runs on

Student information systemcompleters, degrees, programs and directory holds
Career services management platformappointments, employer contacts and the graduate's profile
National enrollment match filesreturn files read row by row, each row cited
Survey platformsurvey responses and follow-up replies
Institutional research data warehouseIPEDS completions and the program evidence
Text and emailfollow-ups in each graduate's preferred channel and language
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
66%
of the class known a month before the December 31 close
Knowledge rate
NACE asks for at least 65%
target
6,476outcomes
each traced to its source row and two names
Every known outcome
class of 2026
target
1afternoon
from the last batch to a signed, reconciled class report
By handweeks of December merging
With agentsone afternoon

Sources: NACE, First-Destination Standards and Protocols for undergraduates (approved July 2019; revised 2025), §1–§5: the class of July 1 to June 30, sources and verification, the 65% knowledge rate, the 30-hour full-time line, the career outcomes rate and the December 31 close · Workforce Pell final rule, 2026 (NAICU Washington Update, May 22, 2026; NCAN summary): 70% completion and 70% job placement for programs of 150 to 599 clock hours · "demo" = seen in the working solution, on its sample data · "target" = the design goal, measured in the live solution · "typical" = published figures · "estimated" = our estimate. Halden State University, the companies, institutions and people named on this page are fictional: characters and sample data in the working solution.

Questions

What career centers ask us.

What is First-Destination Survey & Career Outcomes?

A first destination survey records where a university's graduates went after their degree: a job, further study, service or still seeking. First-Destination Survey & Career Outcomes lets career centers verify graduates' jobs and further study from surveys and records, per NACE: agents follow up with graduates, match the national enrollment file, employer confirmations and profiles, and propose each outcome with its source and rule cited. A staff member confirms every outcome, a second person confirms every change, and the director signs the class report.

What is the NACE knowledge rate, and why 65%?

The knowledge rate is the share of the graduating class whose outcome the institution knows, from the graduate or from other sources it has verified. The NACE First-Destination Standards and Protocols ask institutions to strive for at least 65% (§2c). The solution shows it as one column filled by source, for the class and for each program, so no program hides behind the class average.

Which sources count toward the knowledge rate?

The office sets it, following NACE §2b. In the working solution, survey answers, employer confirmations and national enrollment matches count as received; public profiles and faculty or staff reports count only after verification; a fellow graduate or parent counts only once the graduate confirms. What the agents have found but cannot count yet is shown separately, as found but not yet counted.

What happens when the survey and the employer disagree?

The Conflict agent lays both sources side by side with the passages highlighted, and the Classifier proposes a category with the rule cited, for example under 30 hours a week is part time (§3) and the latest known outcome is reported (§5). It also takes a part-time salary out of the full-time salary figures. A person resolves it with a reason code, and a second person confirms.

How is the career outcomes rate calculated?

Under NACE §4, the career outcomes rate counts graduates employed full or part time, in voluntary service, in the U.S. Armed Forces or continuing their education, over graduates with a known outcome, leaving out those not seeking. In the working solution, Halden State's class of 2026 reaches 92.1%, 5,883 of 6,389.

Does it help with Workforce Pell placement and the earnings review?

It prepares the evidence; the decisions stay with the institution. Certificate programs show placement the Workforce Pell way, the share of completers verified working 180 days after completion against 70%, and each program's outcomes and salary answers by CIP code go to Institutional Research for the earnings review, with small cells suppressed.

Do people stay in control, and does anything reach a graduate without approval?

Yes, people stay in control. Agents propose and never confirm, send or sign. A college liaison approves every follow-up before it is sent, nobody who opted out is ever messaged, an analyst confirms every outcome, a second person confirms every change, the director signs the class report and Institutional Research checks the totals before submission.

How does it go live at our institution?

The Agentic Solution Engine builds and deploys it from your requirements and documents: your class definition, your sources and how you verify them, your roles, your systems of record. It goes live once every quality gate has passed.

See it on
your graduating class.

We'll run First-Destination Survey & Career Outcomes on a sample of your own class records and sources.