Social Media & Community Monitoring

Track brand perception, community discussions, and emerging sentiment with verifiable, cross-channel intelligence.

Challenges

Social listening breaks at scale. Agentic AI is required to separate genuine business signals from the noise of public conversation without manual scrolling.

Missed Buying Intent

Prospects ask for recommendations or complain about competitors on LinkedIn and X (Twitter). These high-intent leads vanish before sales teams even know they exist.

Invisible Churn Risks

Frustrated customers vent on public forums before contacting support. Ignoring these "silent" complaints allows reputation damage to spread unchecked.

Overwhelming Noise

Traditional listening tools flag every brand mention, regardless of context. Teams drown in irrelevant notifications (marketing spam, job posts) and miss the critical few.

Disconnected Workflows

Social data sits in marketing tools, isolated from the CRM. Sales and Support lack the context to engage, leading to generic outreach or duplicated efforts.

What Defines Us

Redefining social engagement with Agentic AI – where listening meets automation, relevance, and revenue.

Capture high-intent leads
Prevent public churn
Filter 99% of noise
Unify social and CRM
Accelerate response time

AI-Powered Signal Detection for Accuracy and Scale

Reimagine social monitoring with AI agents that work autonomously to scan millions of public posts across LinkedIn, X, Reddit, and industry forums. The system intelligently filters out marketing noise to identify actionable signals: a prospect seeking alternatives, a user reporting a bug, or an influencer discussing your domain.

With built-in intent classification, competitor mapping, and sentiment analysis, achieve precise signal detection and rapid engagement. Gain real-time visibility into market perception and competitor weaknesses. Beyond listening, the system delivers intelligence by enriching social profiles with business data and routing valid signals directly to the right Sales or Support rep.

Template-Free, High-Value Signal Extraction – in a Few Clicks

Extract leads, complaints, and competitor insights without setting up complex boolean search strings. AI-driven accuracy that scales seamlessly with global conversation volumes.

0x

increase in social-sourced pipeline

0%

reduction in response time to public complaints

0%

reduction in irrelevant noise/spam

0%

coverage of competitor discussions

See Social Listening in Action

Watch how mentions are captured across social and community platforms, classified by theme, and linked to original posts — giving teams a transparent view of audience sentiment and emerging issues.

Prioritize Revenue Signals

Automatically flag posts where prospects are actively evaluating vendors and route them to account executives.

Triage Support Issues Instantly

Auto-create support tickets from social complaints, ensuring public grievances are handled within SLAs.

Scale Brand Protection

Monitor brand sentiment globally across time zones without staffing 24/7 social media teams.

Align Marketing and Sales

Create a shared source of truth where marketing buzz translates directly into trackable sales activities.

Prioritize Revenue Signals
Triage Support Issues Instantly
Scale Brand Protection
Align Marketing and Sales

Ready to Adapt, Grow, Optimize or Disrupt With Us?

Book a 30-minute consultation to find the best starting point