- Before
- “The answer says yes. I need to know where the auditor says no.” Reads 600-plus answers and an 80–120-page audit report side by side for each Tier-1 vendor.
- Now
- Opens a radar already scored per domain, with each contradiction and both passages one click away; spends her time on the decision.
One Tier-1 renewal, from evidence pack to signed decision
Velunda Trial Cloud runs clinical data capture and patient diaries for 14 studies — about 38,000 participants — and its renewal is due on Nov 15, 2026. The decision is due Oct 9. Here is what happens, screen by screen, in the working solution.
- 01Oct 7
Five assessments need her
Priya Raman · Third-party risk analystPriya's assessments list shows 14 vendors with recent activity, 5 of them needing her. Velunda Trial Cloud is Tier 1, in analysis: inherent Critical 88, residual High 64, 9 of 10 documents in and 1 missing, decision due Oct 9 — two days away.
“Showing 14 of 14 with recent activity · 472 more vendors in monitoring, all quiet”
- 02Already read
Every source scored, domain by domain
The agentsThe agents have read 611 of 627 answers from SIG Core 2026 and 112 SOC 2 pages, and mapped 640 answers and tests to the control framework. The security radar plots ten domains: blue is what the vendor says, green what the independent evidence shows, the dashed ring is the Tier-1 bar of 75. Encryption & keys reads “98 said · 52 shown”.
“The questionnaire says every backup is encrypted — the auditor found backups that were not”
- 03One click
The auditor's exception on page 52
SOC report readerSIG G.1.2 says all client data at rest, including backups in both hosting regions, is encrypted with AES-256. The SOC 2 test of CC6.7 found 2 of 10 sampled backup sets from the secondary region without encryption at rest before September 4, 2025. Management says earlier backups were re-encrypted by November 2025, with no evidence to the auditor — and the pen test still finds TLS 1.0 and 1.1 accepted on the SFTP gateway.
The SOC report reader quotes exceptions word for word and never treats a management response as evidence.
- 04The second one
MFA for every privileged account — except 3 of 25
Control mapper & contradiction finderQuestionnaire answer H.4.2 says MFA is enforced for 100% of privileged accounts. The SOC 2 test of CC6.1, on page 48, found 3 of 25 sampled privileged accounts without it. The finding asks for an identity-provider MFA policy export dated after February 2026, covering every privileged account.
“A contradiction needs both passages.”
- 05Claims nobody tested
What the SOC 2 never looked at
Control mapper & contradiction finderThe compliance statement says the audit trail is always on and cannot be disabled — but no validation summary or Part 11 assessment was supplied, and the SOC 2 does not test audit-trail controls. Privacy is not in the SOC 2 scope either, though patient data is processed. Both are listed as claims no independent test covers.
“Ask for: The vendor validation summary and Part 11 / Annex 11 assessment for the current release.”
- 06Our side
Seven controls the auditor assumed we run
SOC report readerVelunda's auditor assumed Northwind runs 7 complementary user entity controls. Five are in place. Two need action: the access review for this system runs once a year, not quarterly — Dana Okafor's — and the audit-trail review runs in 9 of 14 studies — Dr. Maya Chen's.
- 07The rating
High 64 today, Moderate 34 with conditions
Risk raterInherent risk is Critical 88: protected health information in US patient diaries, GxP trial data supporting submissions, 14 live studies and 9–12 months to replace. Vendor controls bring the base to 34; seven findings add 30 — MFA +9, the open pen-test highs +8, backup encryption +4, no bridge letter +3, and +2 each for incident notice, validation and privacy.
Scores are explained, never bare — every point has its reason.
- 08Drafted
Seven requests to the vendor, clauses to procurement
Request & clause writerOne request per finding, each with its due date and the passage it relates to — from the MFA export within 14 days to the HIPAA risk-analysis summary within 30. Contract clauses for the renewal come from the approved library, such as a 24-hour initial incident notice.
The writer sends nothing to a vendor without the analyst.
- 09The decision
Approve with seven conditions
Priya Raman · Third-party risk analystThe recommended decision is “Approve with conditions”: 7 conditions, tracked to closure. Full reassessment Oct 2027 for a Tier-1 vendor, every 12 months, and a triggered check on Dec 15, 2026 for the pen-test retest letter. Residual is High, so Omar Haddad co-signs after her.
- 10Signed · same day
Signed, co-signed, sent, booked
Priya Raman and Omar HaddadPriya signs, and Omar Haddad, Head of IT Risk & Compliance, co-signs for the High residual. The requests go to Marta Lindqvist, Velunda's CISO, and the clauses to Sam Patel in procurement. The reassessment is booked for Oct 2027, with the triggered check on Dec 15.
“Approved with conditions — co-signed by Omar Haddad, vendor and procurement told”