SystemAirport & Ground Operations

Aircraft Deicing Management

Aircraft deicing management that gets every aircraft to its runway inside its holdover time

No aircraft takes off past its holdover time, and every gallon sprayed is billed.

See one case, screen by screen ↓
demo3minpast its holdover — found on CV 302 before the spray, and fixed by a pad swap
demo7clocksrecomputed to the lower holdover the moment the snow got heavier
demo11minto spare when CV 302 was airborne from 22L
target0aircraft released to take off past its holdover time
In short

What is Aircraft Deicing Management?

Aircraft Deicing Management is deicing management software for airlines that sequences the de-icing pads, checks every aircraft's holdover time against the FAA tables in force and logs fluid per tail. Eight agents watch the snow, run and recompute every holdover clock, propose swaps and re-treatments, check each other and bill every gallon, while the de-icing coordinator asks why, approves and signs.

How to choose AI for airlines: a buyer's guide to agentic AI solutions →

Updated

The problem

Why deicing management breaks down when the snow gets heavier

Deicing management at a hub comes down to one clock per aircraft. From the start of the final fluid step, the holdover time from the FAA tables says how long the fluid protects in this snow at this temperature, and if the aircraft is not airborne inside it, it needs an outside check or a second spray. Today the de-icing coordinator in Pad Control runs three pads by radio, a whiteboard and a paper holdover chart, often in call order — while the departure queue, the runway in use and the snowfall that set the clock live somewhere else, and the clock itself is kept by the crew.

When the snow gets heavier, a new, lower holdover applies to every aircraft already on the clock, and nobody recomputes seven clocks by radio. An aircraft sprayed at the wrong pad runs out before the runway and comes back for fluid, a second load, a delay. Afterwards, truck tickets reach billing days later, untagged sessions and re-treatments are argued with partner airlines, and the glycol totals for the airport's stormwater report come from the same paper.

demo13.4minmedian de-icing delay per treated departure last winter
demo61re-treatmentsfor holdover last winter, most after the fluid had run out
demo11.4%of metered partner fluid never billed — $156,600 at one hub
Where a snow day's staff hours go at one hubestimated
By hand15 days
With the solution3.5 days
  • Sequencing the pads by radio and whiteboard4 → 1.5 d
  • Keeping and recomputing holdover clocks3 → 0.5 d
  • Briefing crews and dispatch on each window2 → 0.5 d
  • Keying truck tickets into partner billing3 → 0.5 d
  • Totaling glycol by pad for the airport1.5 → 0.3 d
  • Answering partner questions on charges1.5 → 0.3 d

Estimated split of staff hours for one storm morning at a three-pad hub, by hand and with the solution.

How it works

How an aircraft gets to the runway inside its holdover

Eight agents watch the snow, run every holdover clock, re-sequence the pads, check each other and log every gallon; a de-icing coordinator approves.

What comes in
Signals in53 aircraft by 06:04 · sensor, reports, runways, trucks, departures
Agents at work
Conditionswhat changed
Then
Holdoverevery clock
Then
Pad Sequencingswap · hold · re-treat
Safety Checkon its own
Then
Crew Briefingafter approval
Fluid Log
Billing
A person decides
De-icing coordinatorasks, approves and signs
What comes out
Airborne inside holdover
Crew told
Every gallon billed
One case, step by step

Deicing management on one snowy morning, screen by screen

Wednesday, December 16, 2026, at Corvane Airways' Chicago hub. Snow since 04:50, moderate since 05:35, −4 °C, departures on 22L and 28R, three pads and seven trucks. Here is how the de-icing coordinator works with the agents, approves and sees the evidence — in the working solution.

  1. 0106:04

    What needs her, before she opens the pads

    Dana Whitfield · De-icing Coordinator

    Dana's morning screen shows 18 aircraft on the pads, queued or taxiing, 5 decisions waiting with 1 safety-critical, 0 takeoffs past holdover today, and 8,426 gallons of Type I and 2,403 of Type IV sprayed since 04:50. The lead comes from the Holdover agent: CV 302 would reach runway 22L 3 minutes after its fluid runs out. Below it, what the agents did in the last six minutes, each step on the audit trail.

    “CV 302 would reach runway 22L 3 minutes after its fluid runs out.”

  2. 02The pads

    Three pads as lanes, every clock against wheels-up

    Holdover agent

    Each pad is a lane — the queue, the pad, the taxi on the clock, the runway — and every aircraft carries its fluid, a holdover ring and a wheels-up bar. Above them, the table in force: Type IV, moderate snow, −3 to −14 °C, 30–52 minutes, narrowed by the sensor at 18 g/dm²/h to 38. On Pad 3, CV 302's Type IV would start at 06:18 and protect to 06:56; from Pad 3 the taxi to 22L is forecast at 41 minutes, wheels-up 06:59. Its tag glows: −3 min.

    “N403CV will exceed holdover before reaching 22L.”

  3. 03Before the spray

    A swap proposed, and checked by a second agent on its own

    Pad Sequencing and Safety Check agents

    The Pad Sequencing agent proposes swapping CV 302 ahead of N227CV: Pad 2 at 06:08, Type IV at 06:12, protected to 06:50, wheels-up on 22L 06:36 — 14 minutes inside; N227CV goes to Pad 3 for 28R with 17 minutes inside. No aircraft waits more than 2 minutes and no truck changes pads. “Show the agents' work” lists every step it read. The Safety Check agent re-checks margins, Type IV lowest use temperature (−29 °C against −4 °C), two-step timing and the pre-takeoff contamination check — and agrees.

    Safety Check agent: “I did not read the Pad Sequencing agent's reasoning, only its proposal.”

  4. 0406:05

    She asks why, in plain words, and gets the sources

    Dana Whitfield · De-icing Coordinator

    Dana asks the obvious question: “Why not keep it on Pad 3 for 28R?” The agent gives two reasons, each cited — the tower has put east departures on 22L since 05:40, so 28R for LaGuardia needs its agreement and adds about 9 minutes airborne; and Pad 3 to 22L is 41 minutes today because it crosses both arrival runways and joins a queue of 14, while Pad 2 sits at the end of 22L at 24 minutes.

    “The swap costs N227CV 1 minute and gives it 6 more minutes of margin.”

  5. 05Approved

    A reason code and her e-signature, then the lanes redraw

    Dana Whitfield · De-icing Coordinator

    The approval names what she is approving and why: S1 · Keeps holdover margin, S2 · Matches the runway in use or A1 · Approved as proposed, a note for the record, and her signature — “I approve P-0612 as Dana Whitfield, De-icing Coordinator.” She could edit or reject instead, with a reason. Nothing moves until she signs; then the lanes redraw with CV 302 on Pad 2.

  6. 0606:16

    The anti-icing code from the truck, the window in plain words

    Crew Briefing agent

    Truck 5 sprays CV 302 on Pad 2: Type I 55/45 at 82 °C, 212 gallons, then Type IV 100%, 61 gallons from 06:12. The anti-icing code comes from the truck record — TYPE IV/100/0612/POST DEICING CHECK COMPLETE — and the Crew Briefing agent drafts the ACARS message for Capt. Alan Mercer. Because this briefing follows a swap, it waits for Dana; she approves and sends, and the crew acknowledges at 06:17.

    “If you are not rolling by 06:45, call Pad Control on 131.62 for an outside check or a return to Pad 2.”

  7. 0706:21 · snow heavier

    Every clock recomputed, and one aircraft sent back for fluid

    Conditions, Holdover and Pad Sequencing agents

    A SPECI reports heavier snow at 1/2 mile, the sensor reads 22 g/dm²/h, and KC 4410 is held 12 minutes for a late load sheet. The Holdover agent recomputes 7 clocks to the lower holdover; new sprays get 34 minutes. Only N611KC now runs out before the runway: protected to 06:35, wheels-up 06:36. The proposal: re-treat on Pad 1 bay B at 06:27 with truck 16, Type IV at 06:31, protected to 07:05, wheels-up on 28R 06:50 — 15 minutes inside. Dana approves with S3 · Re-treat before expiry.

    “The alternative, an outside check at the runway, leaves 1 minute and is not worth the risk.”

  8. 0806:37 · airborne

    CV 302 leaves with 11 minutes to spare, and the record is complete

    Holdover agent

    On Dana's approval the crew of KC 4410 is told to return to Pad 1, dispatch is told of 6 more minutes of taxi fuel, and CV 302 gets its new window, 06:48. The crew completes the pre-takeoff contamination check at 06:34 and is airborne from 22L at 06:37. The aircraft's de-icing record holds the whole timeline — call, swap, both steps, briefing, acknowledgment, recompute, check, airborne — with the holdover calculation and every source.

    “CV 302 airborne at 06:37 from 22L, 11 minutes before its protection ended.”

  9. 09Every gallon

    Every truck session tied to its tail, from the meter

    Fluid Log agent

    By 06:37 the fluid log shows 54 aircraft treated, 10,752 gallons of Type I and 3,126 of Type IV, and 2,982 gallons to bill to partner airlines. Two sessions need a person: truck 9's untagged session matched to Brightwater Cargo's N378BW at 96% — under the 98% line — and Kestrel Connect's N624KC, treated twice. The agent never edits a meter reading.

    “A blank entry keeps it under the 98% line, so a person confirms it; I never edit a meter reading.”

  10. 10December 1–15

    Partner invoices priced from each agreement, with the meters

    Billing agent

    The Billing agent prices partner de-icing from each ground handling agreement and ties every line to its truck meter readings: Kestrel Connect, 63 applications and 9,296 gallons, $113,619.80; Brightwater Cargo, 14 applications, $82,061.00; Larkspur Air, 35 applications billed intercompany at cost, $58,881.90. N624KC's second application is charged under the agreement's re-treatment clause. Nothing is sent until the Billing Analyst approves.

Who it’s for

Built for everyone who touches a de-icing program.

The same snowy morning, seen by five of the people who carry it — what a storm looked like, and what it looks like now.

DW
Dana WhitfieldDe-icing Coordinator · Pad Control, ORD
De-icing Coordinator
Before
Runs three pads and seven trucks by radio in call order, while the crews keep the clocks and she learns of an exceedance when an aircraft calls back.
Now
Sees every aircraft's holdover against its wheels-up, approves each swap or re-treatment with a reason and her signature, and the crew is told in plain words.
LO
Luis OrtegaStation Operations Controller · ORD
Station Operations Controller
Before
Balances gates, pushbacks and the departure bank, and finds aircraft waiting for a pad with their engines running.
Now
Starts the shift from four numbers and what needs him, and co-approves any gate hold over 10 minutes before the push is held.
NL
Nora LindqvistGround Services Billing Analyst
Ground Services Billing Analyst
Before
Bills partner airlines from truck tickets that arrive days later, and argues untagged sessions and re-treatments line by line.
Now
Reviews invoices already priced from each agreement, every line tied to its meter reading, and approves before anything is sent.
GP
Gwen PattersonEnvironmental Compliance Manager
Environmental Compliance Manager
Before
Totals glycol by pad and by month for the airport's stormwater permit from the same paper tickets.
Now
Gets gallons by pad and at the gate from the meter record, explains each off-pad event and signs the monthly report.
RD
Ray DonnellyManager, Ground Deicing Program · owns the tables and rules
Manager, Ground Deicing Program
Before
Owns the FAA-approved program, and has to prove which holdover table was used and every number taken from it.
Now
Loads the season's tables, sees the cell in use and checks the agents' arithmetic in the calculator; threshold changes need his approval.
Built on the engine

8 agents. Each with one job, and hard limits.

Eight agents watch the snow, run every holdover clock, re-sequence the pads, check each other and log every gallon; a de-icing coordinator approves.

Conditions

Reads the holdover sensor, METAR and SPECI, the ATIS and runway configuration, airport notices and surface positions every minute and on every report, and tells the Holdover and Pad Sequencing agents what changed.

  • Never classifies snowfall without its source
  • Never overrides a crew's observation
Holdover

Applies the table in force and the sensor's single value for each fluid, runs a clock for every aircraft from the start of its final step, and recomputes every clock on every change.

  • Uses only the table in force for the season and the fluid
  • A lower holdover when the weather worsens, never a higher one
  • Never decides a takeoff
Pad Sequencing

Forecasts the time from the last step to wheels-up for each pad and runway, orders the pads so every aircraft keeps the minimum margin, and proposes the smallest swap, pad change, gate hold or re-treatment that does.

  • Never moves an aircraft or a truck
  • Only proposals the Safety Check agent passes are shown
Safety Check

Re-checks every proposal on its own: the holdover table, the 10-minute minimum margin, the fluid's lowest use temperature, two-step timing, the pre-takeoff contamination check and pad and truck availability.

  • Never reads the sequencer's reasoning, only its proposal
  • Never passes what it cannot cite
Crew Briefing

Turns the anti-icing code and the holdover into plain words for the flight crew — fluid, start time, how long it protects, forecast wheels-up and what to do if late — sends by ACARS and tracks the acknowledgment; tells dispatch of a re-treatment.

  • Never sends a briefing after a swap, warning or re-treatment before approval
  • Never tells a crew it may take off
Fluid Log

Ties every truck session — fluid, mix, temperature, gallons, start and stop — to its tail, matches untagged sessions by surface position and time with a confidence, and flags volumes outside ±40% of the type's typical.

  • Never edits a meter reading
  • A match under 98% confidence goes to a person
Billing

Prices partner de-icing from each ground handling agreement — per gallon, per application and re-treatment terms — and drafts the period's invoice with the meter evidence on every line.

  • Never sends an invoice before the Billing Analyst approves
Season Review

Writes the daily and season review from the record — exceedances, re-treatments, delay, fluid per departure, billing and glycol against last winter — and proposes lessons with their evidence.

  • Never edits the record
  • Lessons are proposals; the program manager approves and signs
De-icing coordinator

Approves every swap and re-treatment; the program manager owns the tables and rules. The agents propose; a named person decides.

Ask in plain words

Ask about any aircraft, pad or gallon, in plain words

Ask the agents beside the pads or on any screen — or tell them what you know, such as “hold N520CV 5 minutes”. Every answer points to its source.

How much Type IV is left at Pad 2?

Truck 5: 1,140 gal of Type IV (61%); truck 7: 1,190 gal (64%). At this morning's rate Pad 2 needs a refill at about 07:40; the tank farm has 18,600 gal of Type IV.

Why is N378BW only 96%?

Only N378BW was in bay B while truck 9 sprayed, and the truck's GPS agrees, but the truck's tail entry was blank. A blank entry keeps it under the 98% line, so a person confirms it; I never edit a meter reading.

Why did re-treatments fall from 61 to 14?

Because the agents now re-treat before the protection runs out, not after a crew finds it at the runway: all 14 this season were proposed with at least 5 minutes left, and 171 swaps put aircraft on the pad nearest their runway.

How much partner fluid went unbilled last winter?

$156,600: $1,371,400 metered against $1,214,800 invoiced, 11.4%. This season every metered gallon is on an invoice or waiting for a named decision.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

TodayThe de-icing coordinator's morning: aircraft in line, decisions waiting, takeoffs past holdover and fluid sprayed, the lead holdover alert and what the agents did.
De-icing padsThree de-icing pads as lanes, each aircraft with its fluid, holdover time from the FAA table in force and forecast wheels-up, beside the conversation with the agents.
The agents' workEvery step behind a deicing pad sequencing proposal — ready times, surface positions, runway queues and the forecast to wheels-up — with its confidence.
Ask whyThe coordinator asks why the swap, and the agent answers with the tower's runway plan and the taxi forecast cited.
Approve and signApproving a pad swap with a reason code, a note for the record and the coordinator's e-signature.
Crew briefingThe anti-icing code from the truck record and the holdover window in plain words, drafted as an ACARS message for the captain.
Snow heavier: clocks recomputedEvery holdover clock recomputed after the SPECI, and a re-treatment proposed before the fluid runs out, checked by the Safety Check agent.
Aircraft de-icing recordOne aircraft's timeline from call to airborne, the holdover calculation with its sources, the crew briefing and fluid by step and truck.
Holdover time tablesThe FAA holdover time tables in force: Type IV anti-icing fluid with the cell in use, a calculator to check the agents' arithmetic and the table versions.
Fluid logDe-icing fluid logged per tail from the truck meter, and the sessions that need a person before billing.
Partner billingDeicing fluid billing to partner airlines, priced from each agreement with meter evidence on every line, waiting for the Billing Analyst.
Glycol reportGlycol tracking by pad and at the gate for the airport's stormwater permit, with each off-pad event to explain before signing.
Audit trailEvery agent step and decision with its reason code and signature, chained, with the evidence package export.
Governance

Deicing management that is cited, signed and on the record.

Every value cites its sourceEach holdover, forecast and charge links to where it came from — the table row, the sensor reading, the METAR or SPECI, the ATIS, the taxi forecast, the truck meter or the agreement clause.
A named person approves and signsThe de-icing coordinator approves every swap, pad change, re-treatment and non-routine crew briefing with a reason code and e-signature. Gate holds over 10 minutes need the Station Operations Controller, invoices the Billing Analyst, the glycol report the Environmental Compliance Manager.
Two agents check each otherThe Safety Check agent re-applies the table, the minimum margin, fluid limits and the pre-takeoff contamination check to every proposal without seeing the sequencer's reasoning. A safety-critical proposal is decided one by one, never in bulk.
Agents never act on the rampThe agents never move an aircraft or a truck, never extend a holdover, never tell a crew it may take off and never send an invoice. They propose; people decide.
Only the table in forceThe season's holdover tables are loaded by the program manager — Winter 2026–2027 under FAA Notice N 8900.784 — versioned, and replayed on a past storm before use. A retired table is never applied.
A chained audit trailEvery agent step and every decision, with its reason code and e-signature, is chained so that no entry can change unseen. One click exports the evidence package for an FAA inspector or a partner's question.
Configuration

Your ground deicing program, not ours

The thresholds and rules every proposal is checked against are settings. Changing a threshold is a proposal the program manager approves, and every change is on the audit trail.

SettingDefaultChoose from
Minimum margin at forecast wheels-up10 minutesMinutes; a change needs the program manager
Gate hold without the Station Operations ControllerUp to 10 minutesMinutes; longer holds need the controller's approval
Fluid anomaly against the type's typical volume±40%Percent; flagged sessions go to a person
Auto-match an untagged truck session at98% confidencePercent; below it, a person confirms the match
Holdover tableWinter 2026–2027 · Notice N 8900.784 · 14 fluidsOnly the table in force for the season and the fluid
Type IV useAbove its lowest use temperature, with a 7 °C bufferRule, applied by the Safety Check agent
Two-step and the pre-takeoff checkSecond step within 3 minutes; check within 5 minutes of takeoffRules, applied to every proposal
No crew acknowledgmentAfter 3 minutes, a radio call from Pad ControlOn or off per notification
Connections

Works with the systems a de-icing program already runs on

Holdover sensor and weather feedprecipitation rate and temperature every minute; METAR, SPECI and TAF
ATIS, runways and airport noticesdeparture runways in use, closures and snow removal
Surface surveillanceaircraft and truck positions, and taxi times from pad to runway
Truck metersfluid, mix, gallons, temperature, start and stop for every session
ACARS and flight operationscrew briefings and acknowledgments; departures, gates, ready times and delays
Billing and environmental reportingpartner invoices after approval; the monthly glycol report to the airport
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
0
aircraft released to take off past its holdover time
59 of 59
clocks recomputed on every change
target
9min
median de-icing delay per departure, from 13.4
Last winter13.4 min
Target9 min
estimated
$156,600
a season in partner fluid that went unbilled, now billed at one hub
Metered$1,371,400
Invoiced last winter$1,214,800

“demo” = seen in the working solution, on its sample data (last winter's figures are the fictional baseline shown on its season review) · “target” = the design goal, measured in the live solution · “estimated” = our estimate. Regulations named: 14 CFR 121.629; FAA Notice N 8900.784 (August 3, 2026) and the Winter 2026–2027 holdover time guidelines; EPA 40 CFR Part 449. Holdover values on screen are illustrative; the live solution loads the published table for each approved fluid. Corvane Airways, its partners and the people, aircraft, flights, trucks and agreements named on this page are fictional — characters and sample data in the working solution.

Questions

What airlines ask about deicing management.

What is Aircraft Deicing Management?

Aircraft Deicing Management is deicing management software for airlines that sequences the de-icing pads, checks every aircraft's holdover time against the FAA tables in force and logs fluid per tail. Eight agents watch the snow, run and recompute every holdover clock, propose swaps and re-treatments, check each other and bill every gallon, while the de-icing coordinator asks why, approves and signs.

How is holdover time calculated?

The Holdover agent takes the fluid, its concentration and the start of the final step from the truck record and applies the season's FAA holdover time tables for that fluid, the outside air temperature and the precipitation, narrowed by the holdover sensor to a single value. In the demo, Type IV anti-icing fluid in moderate snow at −4 °C gives 30–52 minutes in the table and 38 minutes at 18 g/dm²/h. The calculator on the holdover screen lets the program manager check the arithmetic.

What happens when holdover time runs out before takeoff?

The agents work to stop that happening: each clock is set against the forecast wheels-up before the spray, and when weather worsens every clock is recomputed to the lower value. An aircraft that would run out is proposed for a swap, a gate hold or a re-treatment before expiry; the alternative of an outside check is shown with its margin. No proposal may plan a takeoff past the holdover.

How does it work with our FAA-approved ground deicing program?

It runs on your program's rules. Under 14 CFR 121.629 the program manager loads the season's holdover tables — Winter 2026–2027 under FAA Notice N 8900.784 — sets the minimum margin and approvers, and replays a past storm before go-live. The agents apply only the table in force, and every decision is on a chained audit trail for an inspector's question.

How do you bill partner airlines for de-icing fluid?

The Fluid Log agent ties every truck session to its tail from the meter, and the Billing agent prices it from the partner's ground handling agreement — per gallon, per application and re-treatment terms — with the meter reading on every line. Matches under 98% confidence and second treatments go to a person, and nothing is sent until the Billing Analyst approves.

Can it track glycol for the airport's stormwater permit?

Yes. Airports answer for deicing runoff through their stormwater permits, under EPA's airport deicing rule (40 CFR Part 449). The glycol report totals Type I and Type IV gallons by pad and at the gate from the same meter record, each off-pad event carries its reason, and the Environmental Compliance Manager explains any left and signs before the report goes to the airport.

Do people stay in control of the pads?

Yes. The agents never move an aircraft or a truck, never extend a holdover and never tell a crew it may take off. The de-icing coordinator approves every swap, re-treatment and non-routine briefing with a reason code and e-signature, the Station Operations Controller co-approves gate holds over 10 minutes, and safety-critical proposals are never approved in bulk.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your ground deicing program, holdover tables, pads, trucks and partner agreements — and it goes live once every quality gate has passed. Setup ends with a replay of a past storm, run without sending anything and compared with what Pad Control decided that day.

See it on
your last storm.

We'll run Aircraft Deicing Management on a replay of one of your own storms, with your holdover tables and pads.